Ratings based on 945 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
Very clean
by A verified traveler
Posted 23 Nov 2024
I would definitely stay here agaib
by A verified traveler
Posted 20 Nov 2024
by A verified traveler
Posted 18 Nov 2024
All was good
Comment from Hotel Management
19 Nov 2024 by Team Ibis Styles, Hotel Management
Dear Dayana,Thank you for your review! We’re glad to hear you had a good experience with us. If there's anything we can do to improve your next stay, please feel free to let us know.We look forward to welcoming you back soon.Kind Regards, Team Ibis Styles
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Team Ibis Styles, Hotel Management
Dear Francesca,Thank you for your wonderful 5/5 review! We’re so happy to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.Kind Regards, Team Ibis Styles
by A verified traveler
Posted 13 Nov 2024
Close to airport and free shuttle service.
Comment from Hotel Management
16 Nov 2024 by Eliana, Hotel Management
Dear Julia,Thank you for your review and for giving us a 4 out of 5! We’re glad you found our location convenient and appreciated the free shuttle service. We hope to welcome you back in the future for an even better experience!Best regards, Team Ibis Styles
by A verified traveler
Posted 11 Nov 2024
Comfortable, easy, love Ibis!
Comment from Hotel Management
16 Nov 2024 by Eliana, Hotel Management
Dear John,Thank you for the fantastic 5-star review! We're thrilled to hear you had a comfortable and easy stay. We love having guests like you and look forward to welcoming you back to Ibis Styles soon!Best regards, Team Ibis Styles
by A verified traveler
Posted 8 Nov 2024
Very confusing since there are 3 Ibis hotels near the airport and we didn't know that so had to wait 40 minutes for the bus to come back around and take us to the correct one. Not enough outlets to charge devices. Step up into the bathroom a trip hazard. Not enough pillows. No wash cloth. Clean and convenient.
Comment from Hotel Management
16 Nov 2024 by Eliana, Hotel Management
Dear Brent,Thank you for sharing your feedback. We apologize for the confusion with the shuttle service and for any inconvenience caused by the mix-up. We’ll work on making the shuttle instructions clearer to avoid this in the future. We also appreciate your comments about the bathroom step, outlets, and amenities – we’ll look into ways to improve these aspects. We're glad to hear you found the hotel clean and convenient, and we hope to welcome you back for a better experience next time.Best regards, Team Ibis Styles
by A verified traveler
Posted 7 Nov 2024
Good
Comment from Hotel Management
16 Nov 2024 by Eliana, Hotel Management
Dear Kok Sung,Thank you for your great 5-star review! We're so glad to hear you had a positive experience with us. We hope to welcome you back soon!Best regards,Team Ibis Styles
by A verified traveler from Kitchener
Posted 7 Nov 2024
Not worth the price
Comment from Hotel Management
7 Nov 2024 by Team Ibis Styles, Hotel Management
Dear Muralidhar,Thank you for your rating and for choosing to stay with us. We appreciate all feedback, as it helps us to continue improving our guests’ experience. We hope to have the chance to welcome you again and provide an even better stay in the future.With warm regards,Team Ibis styles.
