Ratings based on 984 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Nov 2024
This hotel was highly recommended by my art friends, and it did not disappoint. As other reviews mentioned, the rooms are small, but very comfortable, and if I could give the staff 12 stars I would. The only negatives…both the shower floor and bathroom floor were slippery…the shower floor was very slippery indeed..and I’m puzzled why the management didn’t just add some non-slip flooring..and easy fix.
Very convenient…7 minutes walking to the train station (and ferry), about 20 minutes to the museums.
Will definitely stay there again.
Comment from Hotel Management
3 Dec 2024 by Jolanda de Smit, General Manager, Hotel Management
Dear Storywriter Maura,Thanks for your kind review of our hotel.We are delighted to hear that our team's service exceeded your expectations, earning such high praise. The comfort and satisfaction of our guests are our utmost priorities, and we are so pleased that you found the rooms to be comfortable.However, we regret to hear about your experience with the shower and bathroom flooring. Please rest assured, we value the safety and well-being of our guests, and we will certainly look into your comments with careful consideration. In the meantime, we would like to highlight that our hotel design, including the open bathroom layout, is part of the unique character of INK Hotel Amsterdam - MGallery.It is heartening to note that our central location was convenient for your exploration of Amsterdam, providing easy access to the train station and museums. Your intention to return to us is the highest compliment we could receive, and we look forward to welcoming you back for another chapter in your Amsterdam story.We look forward to welcoming you back for another INKredible stay soon. Best wishes,Jolanda de Smit, General Manager
by A verified traveler
Posted 26 Nov 2024
Comment from Hotel Management
27 Nov 2024 by Jolanda de Smit, General Manager, Hotel Management
Beste Storywriter Jamie,Het was een plezier u te mogen verwelkomen, leuk dat uw verblijf helemaal naar wens is verlopen.Prettig te lezen dat uw verblijf naar tevredenheid was. We hopen dat u ook van een goede nachtrust heeft genoten!Tot weerziens.Jolanda de Smit, General Manager
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Jolanda de Smit, General Manager, Hotel Management
Dear Storywriter Jenny, Thank you very much for this kind review of your stay.We are delighted to know you made the most of your time with us at our INKredible hotel.We look forward to welcoming you back for another INKredible stay. Very best wishes,Jolanda de Smit, General Manager
by A verified traveler
Posted 18 Nov 2024
Great experience at Ink. The check in was personable and probably one of the best interactions I have had at a hotel. The location is perfect for Amsterdam as it’s close to everything without the noise. Would stay here anytime I’m in town
Comment from Hotel Management
18 Nov 2024 by Jolanda de Smit, General Manager, Hotel Management
Dear Storywriter Michael, Thank you for such a positive review of your stay with us.It is truly rewarding to know that our check-in process stood out as one of the best you've experienced; our team takes great pride in offering a personal touch to ensure a memorable start to your stay. Nestled in the heart of Amsterdam, we are indeed fortunate to provide an oasis of calm without sacrificing the convenience of our central location, allowing our guests to enjoy the vibrant city to the fullest.Your commendations on the room cleanliness, hotel condition, and room amenities are particularly appreciated as we strive to create an INKredible experience for each of our guests. To hear that our service has made a positive impression fills us with pride and serves as a testament to our commitment to hospitality excellence.Thank you for choosing INK Hotel Amsterdam - MGallery for your stay. Our doors are always open for your return visit.We look forward to welcoming you for another INKredible stay.Best wishes,Jolanda de Smit, General Manager
by A verified traveler from Milford
Posted 11 Nov 2024
We spent an enjoyable week at the Ink Hotel. Our room was immaculate, the food was excellent, and the hotel was centrally located to all the entertainment, museums, and restaurants in Amsterdam. A lovely stay.
Comment from Hotel Management
12 Nov 2024 by Jolanda de Smit, General Manager, Hotel Management
Dear Storywriter David, Thank you for such a positive review of your stay with us.It fills us with pride to know that the immaculate condition of your room contributed to an enjoyable week. Our award-winning design, which pays homage to the building's storied past as the base of the Dutch newspaper 'Tijd', is something we're particularly proud of, and we're thrilled that you appreciated it.The heart of our service lies in creating memorable experiences, and we're delighted that our team's efforts resonated with you. Our central location is indeed a highlight, allowing our guests easy access to Amsterdam's vibrant culture and attractions.Your comments on our room amenities are also greatly appreciated. From our 'MGalleryBed' to the complimentary high-speed WiFi and luxurious 'The White Company' toiletries, we strive to provide a stay that is not just comfortable but truly INKredible.Thank you once more for choosing INK Hotel Amsterdam - MGallery for your Amsterdam narrative. We cherish your feedback and are heartened to have been a part of your story.We look forward to welcoming you for another INKredible stay.Best wishes,Jolanda de Smit, General Manager
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
3 Nov 2024 by Jolanda de Smit, General Manager, Hotel Management
Dear Storywriter Andrew, Our sincerest thanks for this positive review of your stay at our hotel.We are thrilled to hear that you found our room cleanliness, hotel condition, and service to be perfect! Your kind feedback about our team's efforts truly motivates us to continue providing an INKredible experience for all our guests.We hope to see you again in the future.Kind regards,Jolanda de Smit, General Manager
by A verified traveler
Posted 21 Oct 2024
Comment from Hotel Management
22 Oct 2024 by Jolanda de Smit, General Manager, Hotel Management
Beste Storywriter David,Bedankt voor uw beoordeling.We zijn ontzettend blij om te lezen dat u genoten heeft van uw verblijf bij ons in Amsterdam.Graag tot een volgende keer.Met vriendelijke groet,Jolanda de Smit, General Manager
by A verified traveler
Posted 21 Oct 2024
I enjoyed the decor theme room map and complimentary water. The bathroom was modernized and sparked with the clean / clear glass.
Comment from Hotel Management
22 Oct 2024 by Jolanda de Smit, General Manager, Hotel Management
Dear Storywriter Belinda,Thank you for taking the time to share your review.We are thrilled to hear that you enjoyed the decor theme and found the room map and complimentary water to your liking. It is also fantastic to know that you appreciated the modernized bathroom and its clean design. Your positive feedback on our room cleanliness, hotel condition, service, and amenities reaffirms our commitment to providing an INKredible experience for all our guests at INK Hotel Amsterdam - MGallery.We hope to see you again in the future.Kind regards,Jolanda de Smit, General Manager
by A verified traveler
Posted 19 Oct 2024
Comment from Hotel Management
21 Oct 2024 by Jolanda de Smit, General Manager, Hotel Management
Beste Storywriter Anna,Bedankt voor uw beoordeling.Wij vernemen met plezier dat uw verblijf bij ons geheel naar wens was.Graag tot een volgende keer.Met vriendelijke groet,Jolanda de Smit, General Manager
by A verified traveler from Chicago
Posted 7 Oct 2024
The construction while not the fault of the property was insanely loud, construction workers could look in the window, there was a strong smell in the room you get used to it in a few minutes but every time you enter there is a smell. The maids did a B minus job at best, each time they missed something else, left a dirty glass, missed a few false eye lashes on the bathroom floor, left a stained pillow case, etc.
Comment from Hotel Management
9 Oct 2024 by General Manager, Hotel Management
Dear Storywriter Eric,Thank you for taking the time to share your review.We regret that the construction noise affected your stay. This is not a regular occurance, we appreciate your understanding during this time.Additionally, we apologize for the odour in the room and any lapses in cleanliness experienced during your stay. Our housekeeping team is dedicated to maintaining high standards, and we take your feedback seriously as we continue to improve our services.Once again, we appreciate your feedback and are glad that you enjoyed certain aspects of your stay with us.We would love to welcome you back on a future occasion for an INKredible stay. Kind regards,Jolanda de Smit, General Manager
