Ratings based on 978 Verified Reviews

4.3 out of 5
84% of guests recommend
4.2 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 11 Dec 2024
Comment from Hotel Management
16 Dec 2024 by Hande, Hotel Management
Dear James, Thank you for your fantastic rating! We’re delighted to know you had a wonderful stay and hope to welcome you back to our hotel soon. Best regards, Hande - Team Hotel Roemer
4 out of 5
by A verified traveler

Posted 8 Oct 2024
Great staff. Wonderful back yard for happy hours. Rooms small but comfortable. Reception room furniture old & soiled.
Comment from Hotel Management
26 Nov 2024 by Hande, Hotel Management
Thank you for your review, Garry! We're glad you enjoyed our wonderful backyard and the service from our staff. We appreciate your feedback on the room size and furniture, and we’ll consider it for future improvements. We hope to welcome you back to Hotel Roemer soon! Best regards, Hande - Team Hotel Roemer
5 out of 5
by A verified traveler from Oakton

This traveler left a rating score only Posted 14 Sep 2024
5 out of 5
by A verified traveler

Posted 2 Sep 2024 on Hotels
The hotel location is perfect! Conveniently located a few blocks away from the busy main streets so it is quieter in the evenings but easy to walk to metro stops, restaurants, and shopping. Hotel staff was extremely accommodating and made sure we enjoyed our stay. We received great recommendations for places to visit and site to see. Will definitely stay here again!!
Comment from Hotel Management
7 Sep 2024 by Diego, Hotel Management
Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed our location and found the staff accommodating. It's great to know that our recommendations helped enhance your stay. We look forward to welcoming you back in the future!
4 out of 5
by A verified traveler

Posted 22 Jul 2024
Terrific hotel near to all the main art museums - but steep stairs were required to access the elevator - no problem for me but a challenge for my older friend.
Comment from Hotel Management
28 Aug 2024 by Diego, Hotel Management
Thank you for the review, Sarah! We’re glad you enjoyed the location near the art museums. We appreciate your feedback on the stairs and will consider ways to improve accessibility. We hope to welcome you and your friend back soon!
5 out of 5
by A verified traveler

Posted 19 Jul 2024
Fantastic location in the museum district, excellent breakfast, beds were comfy. The staff is wonderful!!! I highly recommend this property.
Comment from Hotel Management
28 Aug 2024 by Diego, Hotel Management
Thank you for the fantastic review, Calista! We’re thrilled to hear you enjoyed our prime location in the museum district, the excellent breakfast, and the comfort of our beds. It’s great to know our staff made a positive impression. Your recommendation means a lot to us. We look forward to welcoming you back!
3 out of 5
by A verified traveler

Posted 14 Jul 2024 on Hotels
Comment from Hotel Management
28 Aug 2024 by Diego, Hotel Management
Thank you for your review. We're sorry to hear that your experience did not fully meet your expectations. If you have specific feedback on what aspects of your stay could be improved, please let us know. We are committed to making every guest's stay as comfortable as possible and appreciate your input to help us enhance our services.
3 out of 5
by A verified traveler

Posted 10 Jul 2024 on Hotels
The room was very humid, we had to turn on the heater so it could help to dry a little bit. We didn’t sleep so well because of the humidity of the room.
Comment from Hotel Management
13 Jul 2024 by Hande, Hotel Management
Thank you, Maria, for sharing your experience. Your feedback about the room's humidity is noted, and we'll take steps to improve this aspect to ensure a more comfortable stay for all our guests. We look forward to welcoming you back for an even better experience next time. Warm regards, Hande - Team Hotel Roemer
5 out of 5
by A verified traveler

Posted 30 Jun 2024
We loved Hotel Roemer. Great room. Great staff. Great location. Excellent bed. Our room needed some minor maintenance: sink had mineral buildup, reading lamp was loose on wall and needed a new bulb, crack in wall. Minor things. We still recommend highly.
Comment from Hotel Management
30 Jun 2024 by Hande, Hotel Management
Dear Gerald, thank you so much for your perfect score and glowing review! We're delighted to hear that you loved Hotel Roemer, from the great room to our excellent staff and location. Your feedback on the minor maintenance issues is duly noted, and we appreciate your recommendation. We look forward to hosting you again soon for another wonderful experience. Best regards, Hande - Team Hotel Roemer
5 out of 5
by A verified traveler

Posted 27 Jun 2024
Very well located in a hip area, close to public transport connections including airport links. Spacious rooms with good lighting. We had a room with balcony overlooking the back garden, so it was a very leafy setting. Air conditioning - no issues, bathroom - no issues. Good value for money. We had a minor issue with the room safe which had a non-functional key. Would definitely stay in this place again.
Comment from Hotel Management
28 Jun 2024 by Diego - Team Hotel Roemer, Hotel Management
Dear Dragos, Thank you for your excellent review and for choosing Hotel reomer. We're delighted you enjoyed our location, spacious rooms, and amenities. We apologize for the issue with the room safe and have addressed it promptly. We look forward to welcoming you back soon! Best regards,