Ratings based on 563 Verified Reviews
3.7 Room cleanliness
4.1 Service & staff
3.3 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Nov 2024
It was comfortable and the staff was very friendly. However, the toilet had no cover, so when going to the bathroom it felt like everything would just fly everywhere. On top of that, the sink was clogged so the water would just sit in the sink for a while before finally draining.
by A verified traveler
Posted 20 Oct 2024
Good staff and good coffee. Rooms are very small, old and you can hear all noises in the hotel. Very expensive for what it’s worth
by A verified traveler from Richmond
Posted 16 Oct 2024
Second time staying here this year, this time solo. All I needed was a small room quiet, clean, simple, well located and just to take care of my basic needs in a comfortable manner. And that is exactly what I got. Mozart is located very conveniently in Amsterdam, two minutes walk to 2, 12. 17 trams; and is well priced in my opinion because they do not have a restaurant to support. However they have an industrial grade coffee/espresso machine and a small gathering of seating and tables to chill out in. Bring in a stroopwaffle for breakfast and enjoy some coffee before you head out. Appreciate the staff and overall condition and processes managed by the hotel. I will be back, thanks.
by A verified traveler
Posted 12 Oct 2024
I would not recommend this property at all. My room was extremely dirty with stains on the walls and carpet. The handles within the room and faucet in the sink were barely hanging on and there was dust on everything. If it wasn’t for the sheets being “clean”, I would not have stayed there. Additionally, all of the doors to the rooms have a quarter size hold directly under the handle. This is extremely unsafe and someone could use a coat hanger to easily open the door. Again, I would not recommend this place at all.
by A verified traveler
Posted 3 Oct 2024
It was ok
by A verified traveler
Posted 28 Sep 2024
Had 2nights of a lot of noise and requested a move. Moved to higher floor noise issue resolved.
by A verified traveler
Posted 23 Sep 2024
Quiet rooms, staff are lovely
by A verified traveler
Posted 21 Sep 2024
Delicious beds, great strong shower, perfect location. Small sink but I can see past that. Staff was very polite and helpful. ⭐️⭐️⭐️⭐️⭐️
by A verified traveler from New Westminster BC
Posted 16 Sep 2024
Location location Location!!
Close to dining , shopping, canal cruise, tour operators and tram.
The room was basic but we were satisfied and happy clean 😊 ☺ no bed bugs and tye blond lady receptionist was excellent.
Three ladies in one room mostly out all day so we had comfy sleep. Free coffee.!!! We will be back!!
by A verified traveler
Posted 13 Sep 2024
Staff was great. Decent free room upgrade. Great view.
