Ratings based on 1,218 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Dec 2024
Don’t like it
Comment from Hotel Management
13 Dec 2024 by IBIS SCHIPHOL AMSTERDAM AIRPORT, Hotel Management
Beste Wendy,Bedankt voor het delen van uw ervaring.Spijtig dat uw verblijf niet naar tevredenheid was. We hadden graag geweten wat we kunnen verbeteren om u een betere ervaring te bieden.Hopelijk mogen we u nogmaals verwelkomen voor een betere ervaring. Met vriendelijke groeten,IBIS SCHIPHOL AMSTERDAM AIRPORT
by A verified traveler from Eugene
Posted 12 Dec 2024
Xchu
Comment from Hotel Management
13 Dec 2024 by IBIS SCHIPHOL AMSTERDAM AIRPORT, Hotel Management
Dear Iliana, Thank you very much for your kind review.We are delighted to read that you enjoyed your stay with us.We hope you had the chance to experience our complimentary airport shuttle service during your stay, providing convenient access to the airport and a hassle-free start to your travels.It would be a pleasure to welcome you back. Best wishes,IBIS SCHIPHOL AMSTERDAM AIRPORT
by A verified traveler
Posted 11 Dec 2024
Comment from Hotel Management
12 Dec 2024 by IBIS SCHIPHOL AMSTERDAM AIRPORT, Hotel Management
Dear Deanne, Thank you very much for your kind review.We are really pleased we met your expectations.It would be a pleasure to welcome you back. Best wishes,IBIS SCHIPHOL AMSTERDAM AIRPORT
by A verified traveler
Posted 6 Dec 2024
Quiet clean staff was very helpful
Comment from Hotel Management
7 Dec 2024 by IBIS SCHIPHOL AMSTERDAM AIRPORT, Hotel Management
Dear Ramy, Thank you very much for this kind review of your recent stay.We strive to create a memorable experience for every guest and are delighted that you had such an enjoyable experience with us. Your mention of our dedicated team members will encourage us to continue upholding our high standards.We look forward to seeing you again soon.Best regards,IBIS SCHIPHOL AMSTERDAM AIRPORT
by A verified traveler
Posted 6 Dec 2024
this is an hotel to stay for one night pending for example to catch an early flight. Service is average
Comment from Hotel Management
6 Dec 2024 by IBIS SCHIPHOL AMSTERDAM AIRPORT, Hotel Management
Dear Wladimir, thank you for taking the time to share your experience with us.We understand that your stay did not fully meet your expectations and we sincerely apologize for any inconvenience. Our aim is to provide a comfortable and enjoyable experience for all our guests, which includes maintaining a high standard of room cleanliness and offering functional amenities tailored to your needs.We would like to assure you that we continuously strive to improve our hotel's condition and service quality. Our 24/7 reception is always ready to assist with any concerns to ensure that our guests have a pleasant stay. Additionally, we are glad to know that our location was convenient for your travel plans, being just a short shuttle ride from Schiphol Airport and a 20-minute bus ride to the heart of Amsterdam.Nonetheless, we value your comments as they are instrumental in our ongoing efforts to enhance our services. We hope you were able to take advantage of the complimentary airport shuttle and peaceful environment our superior rooms located on higher floors and the backside of the D wing provide.We hope to have the opportunity to welcome you back for a better experience in the future. Kind regards,IBIS SCHIPHOL AMSTERDAM AIRPORT
by A verified traveler
Posted 6 Dec 2024
Comment from Hotel Management
6 Dec 2024 by IBIS SCHIPHOL AMSTERDAM AIRPORT, Hotel Management
Dear Israel, Thank you very much for this kind review of your recent stay.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to seeing you again soon.Best regards,IBIS SCHIPHOL AMSTERDAM AIRPORT
by A verified traveler
Posted 2 Dec 2024
Close to the airport
Comment from Hotel Management
2 Dec 2024 by IBIS SCHIPHOL AMSTERDAM AIRPORT, Hotel Management
Dear Sharad,Thank you for taking the time to share your feedback.We are pleased that you appreciated our convenient location close to the airport and the service provided by our team, which is available 24/7 to assist our guests.However, we apologize that certain aspects of your stay did not meet your expectations. Our guests often commend us for the cleanliness of our rooms and the overall condition of the hotel, so it is concerning to hear that this was not your experience.Nonetheless, it is gratifying to know that the service provided by our dedicated team made a positive impression. We hope that you will return in the future for a more enjoyable stay. Kindest regards,IBIS SCHIPHOL AMSTERDAM AIRPORT
by A verified traveler from Marigot
Posted 1 Dec 2024
Comment from Hotel Management
2 Dec 2024 by IBIS SCHIPHOL AMSTERDAM AIRPORT, Hotel Management
Beste Wesley, Hartelijk dank voor deze enthousiaste beoordeling.Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.Graag tot een volgende keer!Met vriendelijke groeten,IBIS SCHIPHOL AMSTERDAM AIRPORT
by A verified traveler
Posted 30 Nov 2024
All good
Comment from Hotel Management
1 Dec 2024 by IBIS SCHIPHOL AMSTERDAM AIRPORT, Hotel Management
Dear David, Thank you very much for this kind review of your recent stay.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to seeing you again soon.Best regards,IBIS SCHIPHOL AMSTERDAM AIRPORT
by A verified traveler from Johns Island
Posted 22 Nov 2024
They were friendly and the hotel is comfortable. I lost my watch on the shuttle bus to the airport and the driver found it and returned it to the hotel. One person there, Daisy, was very helpful in packaging and returning my watch to the US.
Comment from Hotel Management
23 Nov 2024 by IBIS SCHIPHOL AMSTERDAM AIRPORT, Hotel Management
Dear Joel, Thank you very much for this kind review of your recent stay.It brings us joy to hear about your satisfying stay at ibis Schiphol Amsterdam Airport.We are delighted that you enjoyed the comfort of our rooms, the friendliness of our staff, and the comprehensive amenities we provide. It is also heartening to know that our team, particularly Daisy, was able to assist with the safe return of your watch. We strive to offer attentive service and it’s wonderful to see this reflected during your visit. Your commendation on the room cleanliness and overall hotel condition truly encourages us to continue delivering exceptional experiences to all our guests.We look forward to seeing you again soon.Best regards,IBIS SCHIPHOL AMSTERDAM AIRPORT
