Ratings based on 958 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Everything was great!
Comment from Hotel Management
19 Nov 2024 by Vera | Management assistant, Hotel Management
Dear Annie,Thank you so much for your wonderful feedback! We’re happy to hear that everything was great during your stay.We hope to welcome you back soon for another fantastic experience!
by A verified traveler
Posted 16 Nov 2024
The location to the city center and train station is excellent. Only a few blocks from everything.
Comment from Hotel Management
19 Nov 2024 by Vera | Management assistant, Hotel Management
Dear Valerie,Thank you for your feedback! We’re so glad to hear that you enjoyed our excellent location, with easy access to the city center and train station. It’s great to know that our central spot made your stay more convenient.We hope to welcome you back soon!
by A verified traveler
Posted 16 Nov 2024
Very good for the price, central location only a 5 min walk from the train station with a tram stop sight outside the hotel. However the walls are very thin and you can hear everything from the people next to you & in the corridor. Also house cleaning seemed in a rush to get us to check out even letting themself into our room twice to ask if we were checking out even though it was still before our check out time, rest of the staff are very nice and helpful.
Comment from Hotel Management
19 Nov 2024 by Vera | Management assistant, Hotel Management
Dear Harry,Thank you for sharing your feedback. We’re happy to hear that you found our location convenient and enjoyed the service provided by our staff.We apologize for the issues you encountered with noise and the housekeeping service. We understand how important a peaceful stay is, and we will work to address these concerns to ensure a more comfortable experience for our future guests.We appreciate your kind words about our team, and we hope to have the opportunity to welcome you back for an even better stay.
by A verified traveler
Posted 15 Nov 2024
We loved the stay at the avenue. The location is fantastic. Walkn distance to evrythng.
Comment from Hotel Management
19 Nov 2024 by Vera | Management assistant, Hotel Management
Dear Stacy,Thank you for your wonderful feedback! We’re thrilled to hear that you loved your stay and enjoyed our fantastic location. It’s great to know that our proximity to key attractions made your visit even more enjoyable.We hope to welcome you back soon for another great experience!
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Vera | Management assistant, Hotel Management
Dear Ricky,Thank you for taking the time to leave a review. We appreciate your feedback and value your thoughts. If there is anything specific you would like to share about your experience, we would love to hear from you to help us improve.We hope to have the opportunity to welcome you back in the future.
by A verified traveler
Posted 1 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Vera | Management assistent, Hotel Management
Dear Vianey,Thank you for your recent stay and for taking the time to leave a rating. We appreciate your feedback.If there are any suggestions or thoughts you'd like to share about your experience, we would love to hear from you. Your insights help us improve and provide the best possible experience for all our guests.We hope to welcome you back in the future!
by A verified traveler
Posted 31 Oct 2024
The staff were friendly. Excellent location. Thanks
Comment from Hotel Management
1 Nov 2024 by Vera | Management assistent, Hotel Management
Dear Christopher,Thank you for your kind words! We're delighted that our friendly team and excellent location contributed to a positive experience. We hope to welcome you back on your next visit!
by A verified traveler
Posted 24 Oct 2024
Comment from Hotel Management
25 Oct 2024 by Vera | Management assistent, Hotel Management
Dear Crystal,Thank you for your recent stay and for taking the time to leave a rating. We appreciate your feedback.If there are any suggestions or thoughts you'd like to share about your experience, we would love to hear from you. Your insights help us improve and provide the best possible experience for all our guests.We hope to welcome you back in the future!
by A verified traveler from Regina
Posted 24 Oct 2024
Hotel is in a good location , walkable for most sites. Our room was smaller than our friend's room but both rooms had been recently renovated.
Comment from Hotel Management
24 Oct 2024 by Vera | Management assistent, Hotel Management
Dear Rod,Thank you for your feedback! We’re pleased to hear that you found our hotel in a good location and that it was walkable to most sites.We appreciate your comments regarding the room size. While we strive to provide comfortable accommodations, we understand that room sizes can vary. We're glad to hear you enjoyed the recent renovations in both rooms.Thank you again for sharing your experience, and we hope to welcome you back for another enjoyable stay!
by A verified traveler
Posted 21 Oct 2024
Close to Centraal Train station. On the edge of some of the grittier areas.
Comment from Hotel Management
24 Oct 2024 by Vera | Management assistent, Hotel Management
Dear Curt,Thank you for your feedback! We’re pleased to hear that you found our location convenient, especially being close to Centraal Train Station.We appreciate your comment about the surrounding areas. While we strive to provide a welcoming atmosphere, we understand that some parts of the city may feel different. We are always here to assist our guests in navigating the area and ensuring a comfortable stay.Thank you again for sharing your thoughts, and we hope to welcome you back for another visit!
