Ratings based on 965 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Friendly helpful staff and a great location
Comment from Hotel Management
22 Nov 2024 by Ilaria, Front office, Hotel Management
Dear Paul,Thank you for your recent stay at Holiday Inn Express Amsterdam City Hall!We are very happy to see that you had a nice stay in our hotel and we hope to have the opportunity to welcome you back again.With Kind Regards,IlariaFront Office
by A verified traveler
Posted 14 Nov 2024
Room was comfortable. Staff were very friendly. Breakfast was delicious. Easy walk from Central Station. Overall very nice.
Comment from Hotel Management
16 Nov 2024 by Ilaria, Front office, Hotel Management
Dear Thais,Thank you for this amazing review!We are really happy to read that you had a great stay in our hotel, and we hope to have you back with us soon! In the meantime, we send you our Best Regards.IlariaFront Office
by A verified traveler
Posted 7 Nov 2024
Excellent location for getting around the city. Very clean and excellent buffet breakfast!
Comment from Hotel Management
8 Nov 2024 by Jenny - Front Office Manager, Hotel Management
Dear Jacqueline,We appreciate your positive rating and kind words! It's great to know that you enjoyed your experience with us. Thank you for choosing our Hotel, and we hope to see you again in the future.
by A verified traveler
Posted 27 Oct 2024
Excellent front office staff. They were so helpful. Specially (forgot her name) the young lady who checked us in. She was so helpful and her recommendations were on point. Would recommend and would stay here again!
Comment from Hotel Management
29 Oct 2024 by Joan Front Office , Hotel Management
Dear Cecil, Thank you for your recent stay at Holiday Inn Express Amsterdam City Hall! We are happy to see that you enjoyed your stay with us and that our staff provided great service. We hope to have you back with us soon! In the meantime, we send you our Best Regards.
by A verified traveler
Posted 25 Oct 2024
Property is centrally located to a large number of attractions. The zoo, science museum and maratime museum are very close as well as the palace. Staff is very friendly and accomidating.
Comment from Hotel Management
29 Oct 2024 by Jenny - Front Office Manager, Hotel Management
Dear James,Thank you for your positive rating and feedback! We're genuinely pleased to hear that you enjoyed your stay with us. It's always rewarding to know that our efforts to provide a comfortable and welcoming environment are appreciated. Your satisfaction is important to us, and we look forward to welcoming you back for another pleasant stay whenever your travels bring you back to Amsterdam.Best Regards,
by A verified traveler
Posted 19 Oct 2024
Clean and friendly
Comment from Hotel Management
20 Oct 2024 by Ilaria, Front office, Hotel Management
Dear Robert O,Thank you for your recent stay at Holiday Inn Express Amsterdam City Hall!We are very happy to see that you had a nice stay in our hotel and we hope to have the opportunity to welcome you back again.With Kind Regards,IlariaFront Office
by A verified traveler
Posted 19 Oct 2024
The staff were very friendly and facility clean.
Comment from Hotel Management
20 Oct 2024 by Ilaria, Front office, Hotel Management
Dear jae,Thank you for your recent stay at Holiday Inn Express Amsterdam City Hall!We are very happy to see that you had a nice stay in our hotel and we hope to have the opportunity to welcome you back again.With Kind Regards,IlariaFront Office
by A verified traveler
Posted 18 Oct 2024
great location
Comment from Hotel Management
19 Oct 2024 by Ilaria, Front office, Hotel Management
Dear Phil,Thank you for taking the time to leave us your evaluation.We are very happy to read that everything has been up to your satisfaction. We hope to have you back as our guest soon!With Kind Regards,IlariaFront Office
by A verified traveler
Posted 18 Oct 2024
Good for the price
Comment from Hotel Management
18 Oct 2024 by Ilaria, Front Office, Hotel Management
Dear Venkat,Thank you for taking the time to leave us your evaluation.We are very happy to read that everything has been up to your satisfaction. We hope to have you back as our guest soon!With Kind Regards,IlariaFront Office
by A verified traveler
Posted 10 Oct 2024
Great, friendly staff
Comment from Hotel Management
10 Oct 2024 by Jenny - Front Office Manager, Hotel Management
Dear Thomas,Thank you for your positive rating and feedback! We're genuinely pleased to hear that you enjoyed your stay with us. It's always rewarding to know that our efforts to provide a comfortable and welcoming environment are appreciated. Your satisfaction is important to us, and we look forward to welcoming you back for another pleasant stay whenever your travels bring you back to Amsterdam.Best Regards,
