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Grand Hotel Downtown

4.0 star property
Central hotel with a 24-hour front desk connected to the convention center in Amsterdam

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Photo gallery for Grand Hotel Downtown

Free minibar items, in-room safe, desk, iron/ironing board
Reception
Exterior
Courtyard
View from room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room

Free minibar items, in-room safe, desk, iron/ironing board

Standard Room

8.4 out of 10
Very good
(13 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Minibar (some free items)
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 20 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 1 Double Bed with Sofa bed, Ground Floor

Free minibar items, in-room safe, desk, iron/ironing board

Family Room, 1 Double Bed with Sofa bed, Ground Floor

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Sofa bed - double
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room (Small)

Free minibar items, in-room safe, desk, iron/ironing board

Double Room (Small)

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Blackout drapes/curtains
  • 15 sq m
  • Park view
  • Sleeps 3
  • 1 Double Bed

View all photos for Luxury Penthouse, 1 King Bed

Free minibar items, in-room safe, desk, iron/ironing board

Luxury Penthouse, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

Twin Room

Highlights

Air conditioning
Connecting rooms available
Minibar (some free items)
Flat-screen TV
Hair dryer
Private bathroom
Bathrobes
Coffee/tea maker
  • Sleeps 2
  • 2 Twin Beds

View all photos for Penthouse, 1 King Bed

Free minibar items, in-room safe, desk, iron/ironing board

Penthouse, 1 King Bed

8.4 out of 10
Very good
(8 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Free minibar items, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Blackout drapes/curtains
  • 23 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

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Exterior

citizenM Amstel Amsterdam

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  • Free WiFi
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9.6 out of 10, Exceptional, 724 reviews
The price is P8,719
P10,593 total
includes taxes & fees
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citizenM Amstel Amsterdam
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About the neighborhood

Map
Eerste Constantijn Huygensstraat 10A, Amsterdam, 1054 BR

What's nearby

  • Leidseplein - 7 min walk - 0.6 km
  • Van Gogh Museum - 13 min walk - 1.1 km
  • Rijksmuseum - 14 min walk - 1.2 km
  • Anne Frank House - 18 min walk - 1.5 km
  • Heineken Experience - 20 min walk - 1.7 km

Getting around

  • Bilderdijkstraat Stop (7) - 3 min walk
  • Rokin Station - 19 min walk
  • Amsterdam Airport Schiphol (AMS) - 24 min drive

Restaurants

  • ‪L'Affiche - ‬3 min walk
  • ‪Peruvian Cuisine NL - ‬2 min walk
  • ‪De Italiaan - ‬3 min walk
  • ‪Café Bosco - ‬1 min walk
  • ‪Kazik - ‬2 min walk

About this property

Grand Hotel Downtown

Upscale hotel near Leidseplein
Located close to Foodhallen and Van Gogh Museum, Grand Hotel Downtown provides dry cleaning/laundry services and a snack bar/deli. Stay connected with free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • Tour/ticket assistance, a front-desk safe, and 1 meeting room
  • Multilingual staff, a banquet hall, and concierge services
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Grand Hotel Downtown include perks such as laptop-compatible safes and air conditioning, as well as amenities like free WiFi and minibars (stocked with some free items). Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • 42-inch flat-screen TVs with digital channels
  • Electric kettles, daily housekeeping, and desks

Languages

Arabic, Dutch, English, French, Hindi, Italian, Latvian, Norwegian, Russian, Slovak, Spanish, Turkish, Urdu

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 40 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 7.50 for children
  • Snack bar/deli

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2012
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 29

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 29

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property will place a credit card authorization for the total amount of the reservation for any bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 12.50 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15.00 for adults and EUR 7.50 for children
  • Self parking fee: EUR 40 per night (in/out privileges)
  • Early check-in fee: EUR 29 (subject to availability)
  • Late check-out fee: EUR 29 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Grand Downtown Amsterdam
Grand Hotel Downtown
Grand Hotel Downtown Amsterdam
Grand Downtown
Grand Hotel Downtown Hotel
Grand Hotel Downtown Amsterdam
Grand Hotel Downtown Hotel Amsterdam

Frequently asked questions

Is Grand Hotel Downtown pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Hotel Downtown?

Self parking is available for EUR 40 per night. Limited spots are available.

What time is check-in at Grand Hotel Downtown?

Check-in start time: 3 PM; Check-in end time: midnight. Early check-in is available for a fee of EUR 29 (subject to availability).

What time is check-out at Grand Hotel Downtown?

Check-out is at 11 AM. Late check-out is available for EUR 29 (subject to availability).

Where is Grand Hotel Downtown located?

Located in Amsterdam West, this hotel is within a 10-minute walk of Foodhallen and Leidseplein. Van Gogh Museum and Rijksmuseum are also within 15 minutes. Bilderdijkstraat Stop (7) and Kinkerstraat Stop are within a 5-minute walk.

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Grand Hotel Downtown Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 416 out of 1003 reviews
Rating 8 - Good. 348 out of 1003 reviews
Rating 6 - Okay. 141 out of 1003 reviews
Rating 4 - Poor. 60 out of 1003 reviews
Rating 2 - Terrible. 38 out of 1003 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly and helpful
Stayed 2 nights in May 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Room was really spacious and all tge facilities were excellent
Stayed 2 nights in Apr 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it. People were loving and helpful during our time there.
Stayed 2 nights in May 2025

8/10 Good

Gracey

Liked: Staff & service, property conditions & facilities
Amazing location, super easy to get to and from the airport. It wasn't crazy fancy but it was perfect for a few days in the city
Stayed 3 nights in Apr 2025

6/10 Okay

Massimo

Disliked: Cleanliness, property conditions & facilities
Good stay, location and bed. Tv and shower
Stayed 3 nights in May 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such kind staff and nearby many great restaurants. Thank you team!
Stayed 2 nights in Apr 2025

8/10 Good

Wim

Liked: Staff & service, property conditions & facilities
Nice place
Stayed 1 night in Mar 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful trip

Great stay! Close to the Rijksmuseum and really good restaurants. The staff were friendly and very helpful. I will definitely stay here again and my next trip to Amsterdam.
Stayed 4 nights in Mar 2025

10/10 Excellent

julian

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 2 nights in May 2025

4/10 Poor

Regan

Disliked: Cleanliness, amenities, property conditions & facilities
Location is good but the property is not clean, the floors were absolutely filthy and when asked the reception for cleanekng they just came and did a quick 2mins clean.
Stayed 4 nights in Jun 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy comfortable stay, nice area, as advertised. No complaints!
Stayed 2 nights in Feb 2025

8/10 Good

Andreea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a good area, you can walk to everything from 10 to 40 min to all attractions, in a safety area. We had the penthouse but wasn't that clean the toilet and shower. The blinds full of dust. Big bed, veey comfy to sleep and bedding all clean. Amazing view from the top. Breakfast decent, very good, a bit of everything if you arrive before 9 am, after that you need to wait to bring more. Overall its ok.
Stayed 1 night in May 2025

10/10 Excellent

tarek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accommodation
Stayed 8 nights in Nov 2024

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel Close to canals and great restaurants Supermarket close and easy walking distance to many attractions
Stayed 3 nights in Jul 2024

10/10 Excellent

Gudny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, lovely room with a terrace. Staff was friendly and helpful. I recommend booking directly through the hotel for better r ates and you’ll get better service. I would definitely stay again.
Stayed 2 nights in Oct 2024

8/10 Good

Brit

Liked: Cleanliness, staff & service
The perfect one night stay in Amsterdam. Situated in one of the most cozy parts of the city, a couple of minutes walk to the city commercial centre. The hotel as such is like a 1980- dream mixed with the golden laden interiors of the far east. Superb bathroom and great beds.
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful room, nice people at the reception
Stayed 1 night in Aug 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

STAY HETE

Just wow the room was lovely and in a great location staff where welcoming but respected privacy couldn’t ask for more
Stayed 3 nights in Oct 2024

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
I got a room at the ground floor, with extreme viability for people who could almost “be in the room”, therefore had to have curtains closed constantly. Also quite much noise from the neighboring room, plus room was not very clean. Very helpful and nice employeees.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mehrshad

Liked: Property conditions & facilities
Great location, clean & quiet rooms. Highly recommend the terrace rooms, very nice views
Stayed 3 nights in May 2023

10/10 Excellent

Afifa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Staff were very accommodating and walking distance to Van Gogh museum
Stayed 1 night in Sep 2024

8/10 Good

Androve

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
I’d stay again
Stayed 4 nights in Nov 2023

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at Grand Hotel. The tram made the hotel so easy to access from anywhere in the city. The room was great and view from the penthouse was amazing! Staff were very accommodating and sorted out a cot etc for our baby. We’d love to be back!
Stayed 1 night in Aug 2024

10/10 Excellent

Rutaba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Comfortable bed. Staff are amazing! Thanks
Stayed 1 night in Jul 2024

4/10 Poor

Ariel

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Though the staff was kind, this hotel in no way approximates four star accommodations. The website is slick and the photos are beautiful, but the reality is that the four story building combines multiple “hotels,” apartments, and office space. The breakfast area is fine, and the bathrooms alright (except our shower did not drain properly), but the rest of the facility is tired, worn down, and in some places truly not clean or in good repair. I wish we could get a refund!
Stayed 5 nights in Mar 2025