Ratings based on 538 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Singapore
Posted 17 Nov 2024
Had a wonderful stay at this hotel! It is located about 5 mins walk away from the Central Amsterdam station and is fairly near to many attractions! Staff were very helpful and approachable. The rooms were huge and had kitchenette and washer / dryer. Perfect for couples and small families!
Comment from Hotel Management
19 Nov 2024 by Arune | Team Eric Vokel, Hotel Management
Thank you for your kind review! We're so glad you enjoyed your stay and found our location, staff, and room amenities to your liking. We’ll be sure to share your feedback with our team. We hope to welcome you back soon!
by A verified traveler
Posted 7 Nov 2024
Would stay again at this property. Careful using the washing machine as the integrated dryer might not work.
Staff (one woman especially from the night shift) was very nice and helpful.
Comment from Hotel Management
17 Nov 2024 by Arune, Hotel Management
Dear Vanessa,Thank you for your feedback! We're so glad to hear you'd stay with us again. We appreciate you pointing out the washing machine issue, and we'll definitely look into it. We're also happy to know that our staff Ranjeeta helped you and made your stay more pleasant. We hope to welcome you back to Amsterdam soon!
by A verified traveler
Posted 15 Oct 2024
Great place to stay. Reception was fantastic.
Comment from Hotel Management
16 Oct 2024 by Javier Carmona | Reception Coordinator, Hotel Management
Dear Lynn,Thank you for your visit and excellent feedback. Best regards,
by A verified traveler
Posted 5 Oct 2024
Great location
Very handy for central station , trams and much of Amsterdam easily walkable
Place was compact , clean and staff were very helpful
We had a river view which was great , thought that proximity to station may be an issue but didnt hear any trains at night
Would recommend
Comment from Hotel Management
5 Oct 2024 by Arune, Hotel Management
Dear Iain,Thank you so much for your fantastic review! We are thrilled to hear that you enjoyed our central location and found it convenient for exploring Amsterdam. It’s wonderful to know you appreciated the cleanliness of your room and the helpfulness of our staff.We're glad the river view exceeded your expectations and that noise from the station wasn’t an issue during your stay. Your recommendation means a lot to us, and we hope to welcome you back for another great experience again :)Warm regards,Team Eric Vokel
by A verified traveler
Posted 30 Sep 2024
Great location within easy walking distance of the centre of Amsterdam.
Comment from Hotel Management
2 Oct 2024 by Arune, Hotel Management
Dear James,Thank you so much for the amazing review! We're thrilled to hear you enjoyed your stay and had a great experience. We hope to welcome you back to Amsterdam for your next stay.Kind regards,Team Eric Vokel
by A verified traveler
Posted 3 Sep 2024
Comment from Hotel Management
8 Sep 2024 by Arune, Hotel Management
Dear Piotr,Thank you for your 4 stars! We hope you enjoyed your stay here and we look forward to welcoming you back again! Kind regards,Team Eric Vokel
by A verified traveler
Great Apartment1
Posted 3 Sep 2024 on HotelsGreat location! Beautiful views
The apartment is super modern and very clean but we had 5 people travelling and there was only 1 sofa and 2 x chairs around the table so we all couldnt sit at th same time. not a massive thing, but annoying.
What was really annoying though was the lack of hanging space! Not just in the wardrobes but everywhere! No hooks in the bathroom for washbags, towels etc, nowhere to hang jackets and bags in the main rooms. Small gripes I know but when theres 5 people this get annoying.
Comment from Hotel Management
8 Sep 2024 by Arune, Hotel Management
Dear Adam,Thank you for your feedback! We're glad you enjoyed the location and modern design of the apartment. We appreciate your suggestions regarding seating and hanging space, and understand how that could be inconvenient for a group of 5. We'll pass this on to our team to improve the experience for future guests. Thanks again for sharing your thoughts!Kind regards,Team Eric Vokel
by A verified traveler from Princeton
Posted 27 Aug 2024
The property is pretty new, the apartments have a lot of day light. We stayed in the top floor and had access to a terrace with great views to the city and the water. Staff was always helpful and kind. Location is very convenient with walking distance to most places of interest
Comment from Hotel Management
28 Aug 2024 by Arune, Hotel Management
Dear Eduardo,Thank you for your lovely review! We are happy to hear that you enjoyed your stay here and we appreciate your kind words about the apartment. We are especially happy that you liked the location and the views, and that you found our staff to be helpful! Thank you for staying here and we hope to welcome you to Amsterdam again!Kind regards,Team Eric Vokel
by A verified traveler
Posted 25 Aug 2024
Very nice suite, great location
Comment from Hotel Management
26 Aug 2024 by Javier Carmona | Reception Coordinator, Hotel Management
Dear Rowena,Thank you for sharing your feedback with us!We look forward to welcoming you back!Best regards!
by A verified traveler
Posted 18 Aug 2024
It was modern and the balcony was great in the penthouse River suite
I didn’t like it was a little removed from the city centre
Comment from Hotel Management
18 Aug 2024 by Javier | Reception Coordinator , Hotel Management
Dear Lisa,Thank you for your nice review. We are happy you enjoy your stay with us.We look forward to welcoming you soon.Kind regards,Eric Vokel Team
