Ratings based on 960 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Stayed for 4 days with my spouse and had a great time. Location could not be better. Service staff was great, but trucks in the back alley were very noisy almost everyday at 6am. To be fair, we did keep our window open for airflow. All in all, would definitely come back!
Comment from Hotel Management
22 Nov 2024 by Lisa, Hotel Management
Dear Luis,What a pleasure it is to read your review following your experience with us at Hotel Die Port van Cleve. I am delighted to see that you and your spouse had a lovely time at our hotel and that you were impressed by the attentive service our helpful team provided and our convenient location, just off Dam Square. Many attractions, like the Anne Frank House, the main shopping street “De Kalverstraat,” and the famous canals, can all be found within walking distance, whist the tram to the Museum District stops in front of our hotel. The downside of a city centre hotel in Amsterdam is that deliveries start early, as the streets may get blocked later in the day. We do have quieter rooms available, which may be more comfortable during your next stay. Thank you for sharing your fabulous feedback on this platform, and we all look forward to welcoming you again. Please let us know if there is anything we can do to help you prepare for your next visit, and I would be grateful if you would recommend us to your friends and family. Warm regards, Lisa, Guest Relations
by A verified traveler
Posted 21 Nov 2024
The staff were extremely helpful and convivial. Check-in was quick, room was ready early. All in all, it was a great experience.
Comment from Hotel Management
22 Nov 2024 by Lisa, Hotel Management
Dear Marilyn,How wonderful it is to learn that your recent stay at Hotel Die Port van Cleve was a comfortable one. I am thrilled that our attentive and helpful team was able to offer you an early check in and that we could meet and exceed all your expectations. They work hard to ensure that our guests have a great experience at our hotel, and it is encouraging to see them succeed. I trust you liked our location, right in the centre of Amsterdam and just off Dam Square. Thank you for being our guest, and we all hope it won't be long before we can welcome you again. In the meantime, please remember to recommend us to your friends and family, and do not hesitate to contact us if there is anything we can do to prepare for your upcoming visit. Warm regards, Lisa, Guest Relations
by A verified traveler
Posted 13 Nov 2024
Very friendly and helpful staff. The room was nice and spacious.
Comment from Hotel Management
14 Nov 2024 by Lisa, Hotel Management
Dear Sharlene,Thank you for your truly incredible review and for sharing the details of your recent stay at the Port van Cleve. I am delighted that you had a wonderful experience in your spacious clean room and found our team to be friendly and helpful. They work hard to ensure that our guests have a pleasant time at our hotel, and it is encouraging to see them succeed. I trust you liked our location, right in the historic heart of Amsterdam and just off Dam Square. It has been our pleasure to be of service to you and, on behalf of our entire team, we look forward to welcoming you back again soon. Don't forget to tell your friends and family all about us, and if there's anything we can do to help you prepare for your next visit, please let us know. Warm regards, Lisa, Guest Relations
by A verified traveler
Posted 7 Nov 2024
Nice property. Room was a bit dark
Comment from Hotel Management
10 Nov 2024 by Lisa, Hotel Management
Dear Carolyn,I am so pleased you enjoyed your stay at Hotel Die Port van Cleve during your visit to Amsterdam. I am thrilled you appreciated our historic building and I trust you liked our central location, right behind the Royal Palace and close to many attractions like Dam Square, the famous canals and public transport. However, I am sorry to hear that your room was a little too dark for your liking. Rest assured, I will discuss this matter with our maintenance department to ensure improvement. Please do recommend us to your friends and family, and we all hope that it won't be too long before we are able to welcome you back. Do not hesitate to contact us if there is anything we can do to prepare for your upcoming visit. Warm regards, Lisa, Guest Relations
by A verified traveler
Posted 6 Nov 2024
Good central location was perfect for walking around the city exploring. The hotel itself couldn't fault at all. Lovely pub attached, perfect service throughout, comfortable rooms, and enjoyed the breakfast in the restaurant.
Comment from Hotel Management
10 Nov 2024 by Lisa, Hotel Management
Dear Steven,I am truly heartened to receive your generous review of Hotel Die Port van Cleve. It is wonderful to see that you thoroughly enjoyed your comfortable room and our delicious breakfast buffet, and took the time to visit our cosy bar, De Blauwe Parade. Did you know that Heineken started their first brewery there? Your kind words regarding the perfect service our team provided just reinforced our belief that they are our biggest asset. Thank you for sharing your fabulous feedback, and we all look forward to seeing you next time your plans bring you back to central Amsterdam. I trust you will tell your friends and family all about us, and If there's anything we can do to help you prepare for your next visit, please let us know.Warm regards, Lisa, Guest Relations
by A verified traveler
Posted 2 Nov 2024
Great place
Comment from Hotel Management
3 Nov 2024 by Lisa, Hotel Management
Dear Nathan,It is always a great pleasure to learn that a guest awarded their stay at Hotel Die Port van Cleve with a perfect 5-star review. This means that you had a wonderful experience at our hotel, and that we were able to meet all your expectations. I trust you liked our location, right in the heart of Amsterdam, and just off Dam Square. I hope you had time to enjoy a drink in our historic bar, De Blauwe Parade, try out the typical Dutch snacks like the “bitterballen.” Thank you for being our guest, and we all look forward to welcoming you again soon. I would be grateful if you would tell your friends and family all about us, as we would love to welcome them too. Do not hesitate to contact us if there is anything we can do to prepare for your upcoming visit. Warm regards, Lisa, Guest Relations
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
3 Nov 2024 by Lisa, Hotel Management
Dear Tracey,It is always a privilege to learn that a guest has awarded their stay at Hotel Die Port van Cleve with a perfect 5-star rating. This means that you had a comfortable experience at our hotel and that we were able to meet all your expectations. I trust you liked our central location, just a few minutes'walk from Dam Square and close to the Anne Frank House, the interesting Jordaan District and public transport. This makes us the perfect place from where to start exploring our beautiful city. Thank you for choosing our hotel. I realize you had many other options in Amsterdam, and I hope you will come and see us again soon. If there's anything we can do to help you prepare for your next visit, please let us know, and I would be grateful if you would recommend us to your friends and family.Warm regards, Lisa, Guest Relations
by A verified traveler
Posted 30 Oct 2024
Comment from Hotel Management
1 Nov 2024 by Lisa, Hotel Management
Dear Kelly,Thank you for your rating following your stay with us at Hotel Die Port van Cleve. It is great to learn that you had a comfortable time at our hotel, although it would be very helpful to know what we could improve to achieve the fifth star. I trust you like our location, right in the historic heart of Amsterdam and just off Dam Square. Many interesting sites, like the Anne Frank House, the world-famous canals, and the Jordaan district with its cosy restaurants, can be found nearby. The tram to the Museum District, which houses the Rijksmuseum, Van Gogh Museum and Coster Diamonds, stops in front of our hotel.We all look forward to welcoming you again, and I hope you tell your friends and family about us, as it would be a pleasure to see them too. Please let us know if there is anything we can do to help you prepare for your visit.Warm regards, Lisa, Guest Relations
by A verified traveler
Posted 30 Oct 2024
Great location
Comment from Hotel Management
30 Oct 2024 by Lisa, Hotel Management
Dear Patricia,Thank you for sharing this fabulous 5-star review following your stay at Hotel Die Port van Cleve on this platform. I am delighted you had a comfortable experience at our hotel and that we were able to meet all your expectations. It is wonderful to know that you liked our central location, just off Dam Square and close to many interesting sites like the Royal Palace, the main shopping street “De Kalverstraat,” and the famous canals. I hope you had time to visit our historic bar, De Blauwe Parade, to try the Dutch snack “Bitterballen” or one of the tasty jenevers.It was a pleasure to be of service to you, and I hope you will return to us soon when your plans take you to Amsterdam. I would be grateful if you would tell your friends and family about us. Please let us know if there is anything we can do to help you prepare for your visit.Warm regards, Lisa, Guest Relations
by A verified traveler from Portland
Posted 29 Oct 2024
Comment from Hotel Management
30 Oct 2024 by Lisa, Hotel Management
Dear Marcia,I am delighted to see that your recent stay at Hotel Die Port van Cleve was a pleasant one, and I appreciate that you took your time to share this fabulous rating. I trust you liked our location, right in the centre of Amsterdam, and close to many hotspots like the Jordaan District, with its quaint streets and cosy cafés, the famous canals and the Anne Frank House. I hope you had time to visit our cosy bar, De Blauwe Parade.It was a great pleasure to welcome you as our guest, and on behalf of our entire team, we look forward to seeing you again soon. Please feel free to tell your friends and family all about us, as we would love to welcome them too, and do not hesitate to contact us if there is anything we can do to prepare for your upcoming visit. Warm regards, Lisa, Guest Relations
