Ratings based on 831 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Dec 2024
Absolutely amazing stay! A once in a lifetime experience. Staff went above and beyond to help make our stay special for my partner's birthday. We were delivered complimentary cake and fruit to celebrate and a personal note from staff was the finishing touch.
Absolutely stunning facilities. Would 10/10 recommend to a friend and stay again myself.
Thank you to all the staff for making our stay so memorable.
by A verified traveler from Daly City
Posted 12 Dec 2024
Comment from Hotel Management
12 Dec 2024 by Sabrina Smit, Hotel Management
Dear Mr. Abdurahman, Thank you for taking the time to share your review! We are pleased to hear that you had such a wonderful experience with us. Should there be anything you would like to highlight, please feel free to reach out to to us. We hope to welcome you back soon!Warm regards, Sabrina SmitGuest Service Manager
by A verified traveler
Posted 1 Dec 2024
Comment from Hotel Management
4 Dec 2024 by Sabrina Smit , Hotel Management
Dear Dmitry,Thank you for taking the time to leave a review. We are delighted to see that you had a positive experience and rated us 4 out of 5 stars. Your feedback is greatly appreciated, even without additional comments.If there is anything specific we could improve to make your next visit even more enjoyable, we would love to hear your thoughts. Please don’t hesitate to reach out to us directly.We hope to welcome you again in the near future.Warm regards,Sabrina SmitGuest Service Manager
by A verified traveler
Posted 14 Nov 2024
Very elegant European style property with impeccable staff. Rooms are luxurious. Restaurants are very good and well priced.
Comment from Hotel Management
14 Nov 2024 by Sabrina Smit, Hotel Management
Dear Mr. Mark, Thank you for taking the time to share your experience with us! We are delighted you enjoyed the elegant charm of our property, along with the attentive service from our team. It’s wonderful to hear you found the rooms luxurious and the dining options both enjoyable and well-priced. We look forward to welcoming you back for another exceptional stay!Warm regards, Sabrina SmitGuest Service Manager
by A verified traveler
Posted 10 Nov 2024
I have stayed here many times, but not since the renovation. Wow. I love this hotel. The three restaurants in the hotel are incredible, the two bars gorgeous, the location terrific, and the staff is the best. The rooms, linens, etc, are first rate. I love this hotel. Can’t wait to go back.
Comment from Hotel Management
11 Nov 2024 by Sabrina Smit, Hotel Management
Dear Mr. Andrew, Thank you for your wonderful review! We're delighted to hear you enjoyed your stay and appreciated our hotel and services. It’s fantastic that our restaurants, bars, and central location added to your experience, and we’re especially pleased that our team left a lasting impression. We look forward to welcoming you back on your next visit!Warm regards, Sabrina SmitGuest Service Manager
by A verified traveler
Posted 6 Nov 2024
Everything was perfect!
Comment from Hotel Management
6 Nov 2024 by Sabrina Smit, Hotel Management
Dear Mrs. Melissa, Thank you for your 5-star review!We’re delighted that you had such a positive experience with us and appreciate you taking the time to share your feedback. We hope to have the pleasure of welcoming you again in the future!Warm regards,Sabrina SmitGuest Service Manager
by A verified traveler
Posted 31 Oct 2024
Beautiful hotel in a wonderful location. Top class throughout, the staff are friendly, professional, and can’t do enough to help. Top tier.
Comment from Hotel Management
1 Nov 2024 by Sabrina Smit, Hotel Management
Dear Mr. Simon, Thank you for sharing your experience with us. We're delighted to know that our location, facilities, and attentive team made your stay enjoyable. It’s always our pleasure to provide exceptional service, and we look forward to welcoming you back for another outstanding visit!Warm regards, Sabrina SmitGuest Service Manager
by A verified traveler from Saratoga
Posted 9 Sep 2024
My family and I loved our 6-day stay at De L'Europe. From check-in to check-out, it was a wonderful experience. The hotel is wonderfully located at the intersection of two canals, so you have water views on either side and one has easy access to the major tourist sites, restaurants and shopping. The public spaces and rooms are all very clean, the rooms beautifully furnished, and the bathrooms luxuriously appointed. The best part of the experience De L'Europe was the staff who were absolutely top notch.
Re restaurants, they have a lovely bar and casual dining restaurant by the canal. They serve a wonderful breakfast, also in a beautiful canal-side restaurant. They also have a Michelin 2-star restaurant on property where we had dinner one night. I must say that I have had better Michelin dining experiences, even at 1-star restaurants, including in Amsterdam. But the staff were wonderful and the wines and non-alcoholic beverages were quite interesting.
When we are in Amsterdam again, we would stay, without any hesitation, at the De L-Europe. Highly recommend without any reservation!!
Comment from Hotel Management
10 Sep 2024 by Sabrina Smit , Hotel Management
Dear Dipti,Thank you for sharing such a detailed and positive review of your stay at De L’Europe! We’re delighted that you and your family had a wonderful experience from check-in to check-out. It’s great to hear that you enjoyed our prime location, the cleanliness, and the beautifully appointed rooms and bathrooms.We’re especially pleased that our staff made such a positive impression on you throughout your stay. Your kind words about our bar, casual dining, and breakfast are much appreciated. We value your feedback on the Michelin-starred restaurant and will take it into account to enhance future dining experiences.We look forward to welcoming you back on your next visit to Amsterdam. Thank you for your high recommendation!Best regards,Sabrina SmitGuest Service Manager
by A verified traveler from Las Vegad
Posted 8 Sep 2024
Sander and the front desk team was extremely accommodating. After our transatlantic flight it was a pleasant surprise to access our room and unwind
The room was adequate in size but not well ventilated in the bathroom.
My recommendation would be to chose one of several nearby cafes for breakfast rather than dine in the hotel
However Cedric at Freddy’s Bar is a master at serving up cocktails in style. My two faves were a cucumber rendition and one very refreshing basil based Definitely pop in for a drink overlooking the canal
Comment from Hotel Management
10 Sep 2024 by Sabrina Smit , Hotel Management
Dear Patricia,Thank you for your feedback! We’re glad to hear that Sander and the front desk team provided such a welcoming experience after your long flight. It’s great that you enjoyed the early room access and had a chance to unwind.We’ve noted your comments about the bathroom ventilation and breakfast. We're happy you had a wonderful time at Freddy’s Bar, especially with Cedric’s expertly crafted cocktails. The cucumber and basil creations sound fantastic!We hope to welcome you back for another stay, and don’t hesitate to drop by Freddy’s again for more canal-side refreshments!Warm regards,Sabrina SmitGuest Service Manager
by A verified traveler
Posted 19 Aug 2024 on Hotels
Comment from Hotel Management
21 Aug 2024 by Sabrina Smit , Hotel Management
Dear Rebecca,Thank you so much for your wonderful review! We are thrilled to hear that you had a great stay with us and that our team could help make your visit special. It’s always a pleasure to receive such positive feedback, and we’re glad that our services and facilities met your expectations.Your 10 out of 10 review motivate us to continue providing excellent experiences for all our guests. We hope to welcome you back soon for another fantastic stay!Warm regards,Sabrina SmitGuest Service Manager
