Ratings based on 968 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Dec 2024
Good location. Public transportations are within walking distance, very convenient to city center.
by A verified traveler
Posted 28 Nov 2024
Staff was very polite and property was clean
Comment from Hotel Management
29 Nov 2024 by citizenM Amsterdam South team, Hotel Management
Hi citizen Annie,Thank you so much for taking the time to tell us about your stay! We are happy to hear you enjoyed our concept and the experience around it and the company of our ambassadors who are the true soul of citizenM. These very kind words mean the world to us and we were very happy to accommodate you in this new world! From your review, we can really feel you are a 100% match to our concept and really understands the reason behind it.Looking forward to welcoming you back soon.Safe travels and all the best,citizen Lula
by A verified traveler
Posted 25 Nov 2024
Really great hotel, very quirky.
Comment from Hotel Management
28 Nov 2024 by Citizen Liza, Hotel Management
Dear Citizen Damien,Thank you for taking the time to fill out the survey - we are thrilled to read that our quirky concept with its bright colors, modern art and plenty of tech was to your liking. Instead of abundance of space, we believe that XXL beds, powerful showers, 24/7 service with a smile are more important for a modern traveler - just like you.It was a pleasure hosting you and we hope your journey home was comfortable and we hope to welcome you again soon.On behalf of Team CitizenM Zuid,Liza.
by A verified traveler
Posted 18 Nov 2024
Small room but functional clean good for my short stay
Comment from Hotel Management
21 Nov 2024 by citizenM Amsterdam South team, Hotel Management
Hi citizen Jacqueline,Thank you so much for taking the time to tell us about your stay! We are happy to hear you enjoyed our concept and the experience around it and the company of our ambassadors who are the true soul of citizenM. These very kind words mean the world to us and we were very happy to accommodate you in this new world! From your review, we can really feel you are a 100% match to our concept and really understands the reason behind it.Looking forward to welcoming you back soon.Safe travels and all the best,citizenStavroula
by A verified traveler
Posted 17 Nov 2024
Positives:
Super close to Zuid station & a few restaurants
30 mins walk to Centrum
Huge bed which was comfortable
Compact but not too cramped
Friendly staff
Easy to network
Negatives:
There is an ongoing noise that sounds like a boiler which makes it hard to have quiet sleep
No room service - you have to go to the canteen to get food
No fresh air
Sometimes there was a bit of a smell from the shower
Pillows are not comfortable
Comment from Hotel Management
21 Nov 2024 by citizenM Amsterdam South team, Hotel Management
Hi citizen Farai, Thank you for taking the time to let us know about your recent stay at citizenM Amsterdam South. We appreciate the time you have taken to provide us with your feedback as this allows us to improve our hotel for each and every guest.Regarding the windows, having them closed guarantees a quiet night's sleep with minimal noise from outside. However, using the in-room iPad it is possible to control the temperature and air-flow at a touch of a button. Our ambassadors are on hand 24/7 should you need any assistance with this, but also with ordering food and drinks. We are always happy to see you at our canteenM and take your order, which you can enjoy in our lobby or your room.Once again, thank you for sharing your thoughts with us. We value your feedback and will use it to enhance our services.Safe travels,citizenM Amsterdam South
by A verified traveler from Rochester
Posted 12 Nov 2024
Staff was friendly. Public transport closed at Midnight. If you wanted to stay out pass midnight it’ll be about 1 hr walk or $45 cab ride the city center
Comment from Hotel Management
12 Nov 2024 by Carlos, Hotel Management
Dear citizen Chinda, thank you very much for taking the time to evaluate your recent stay with us. We are glad to know that you enjoyed your time at the hotel and above all the professionalism and friendliness of our team. As for public transportation, yes, although it connects perfectly with all parts of the city, the night schedule is until 1am. We hope you had a good trip back home. Please receive a warm greeting from all the citizenM Amsterdam South team.
by A verified traveler
Posted 6 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Carlos, Hotel Management
Hello citizen Adam, thank you very much for the review of your past stay with us!Kind regards from the entire team of citizenM Amsterdam South.
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Carlos, Hotel Management
Thank you very much for your feedback. We hope to welcome you again when you visit the city.
by A verified traveler
Posted 2 Nov 2024
Very nice property, Clean and modern facility with very prompt and helpful staff. It was quiet and very close to the zuid metro ,train and bus station. The only downside was there was no fridge which made keeping cold drinks difficult. They have umbrella rentals for free in the lobby so save some space and leave yours at home lol. Would come back again.
Comment from Hotel Management
3 Nov 2024 by Andrew, Hotel Management
Dear Citizen Chandler,We would like to thank you for your review and for sharing your overall experience in our hotel. Your rating of the team is greatly appreciated, as the they work their hardest in creating the best experience for all our guests. We wish you safe onward travels and hope to welcome you back again soon. All the best, the CitizenM Amsterdam South team
by A verified traveler
Posted 31 Oct 2024
Loved our stay. Room was very clean and the staff were great. The hotel had a very relaxed atmosphere and we will definitely be back
Comment from Hotel Management
3 Nov 2024 by Andrew, Hotel Management
Dear Citizen Stephen,We would like to thank you for your review and for sharing your overall experience in our hotel. Your rating of the team is greatly appreciated, as the they work their hardest in creating the best experience for all our guests. We wish you safe onward travels and hope to welcome you back again soon. All the best, the CitizenM Amsterdam South team
