Ratings based on 979 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Dec 2024
Amazing hotel, very warm and charming! Everything is included in your stay from the items in your room bar fridge to the treats and drinks in the lobby. The breakfast selection is outstanding and was delicious....and of course, included in the price!
by A verified traveler
Posted 8 Dec 2024
by A verified traveler
Posted 8 Dec 2024
Can't wait to go back
by A verified traveler
Posted 29 Nov 2024
Comment from Hotel Management
4 Dec 2024 by Josine Folie, General Manager, Hotel Management
Dear Gavin, We are delighted that you had a pleasant experience during your stay with us and appreciate your kind rating.We look forward to seeing you again soon.Best regards,Josine Folie, General Manager
by A verified traveler
Posted 29 Nov 2024
Comment from Hotel Management
4 Dec 2024 by Josine Folie, General Manager, Hotel Management
Beste Charles,Hartelijk dank voor jouw beoordeling! Fijn te lezen dat je genoten hebt bij ons.Warme groetjes van het hele team,Josine Folie, General Manager
by A verified traveler
Posted 24 Nov 2024
Comment from Hotel Management
3 Dec 2024 by Josine Folie, General Manager, Hotel Management
Beste Leslie,Hartelijk dank voor jouw beoordeling. Erg fijn te lezen dat je genoten hebt bij ons!Warme groetjes van het hele team,Josine Folie, General Manager
by A verified traveler
Posted 23 Nov 2024
I love the service!
Comment from Hotel Management
3 Dec 2024 by Josine Folie, General Manager, Hotel Management
Dear Edwin, Thank you very much for this kind review of your recent stay.It's truly heartwarming to hear that your stay with us left such a positive impression.We are thrilled that you appreciated our attentive service, immaculate rooms, and the overall atmosphere of our boutique hotel. It sounds like you were able to enjoy the full Banks Mansion experience, from our friendly staff creating an atmosphere like home to our daily cheese trolley.We look forward to seeing you again soon.Best regards,Josine Folie, General Manager
by A verified traveler from Shreveport
Posted 23 Nov 2024
Charming decor, nice breakfast options, and friendly, helpful staff. The wine and cheese in the lobby was a nice feature. I even got a hot chocolate with Baileys in to warm up after walking back from the Rijksmuseum.
Comment from Hotel Management
3 Dec 2024 by Josine Folie, General Manager, Hotel Management
Dear Helen, Thank you very much for your kind review.We're thrilled you had a fantastic stay at Banks Mansion.It's fantastic that the ambiance of our boutique hotel, our breakfast selections, and our team made your stay so memorable. It is so great to read about your hot chocolate with Baileys after your museum visit, this illustrates precisely the comfortable atmosphere of Banks. It would be a pleasure to welcome you back. Best wishes,Josine Folie, General Manager
by A verified traveler
Posted 15 Nov 2024
Location was great. The breakfast cook- Sandra was amazing. front desk staff Demetrice and the other red head were awesome helpful and kind.
Comment from Hotel Management
18 Nov 2024 by Josine Folie, General Manager, Hotel Management
Dear Gail, Thank you very much for your kind review.It is fantastic to hear that your stay was enjoyable and met your expectations.We are thrilled that you found our location central and convenient, right at the canals. It's wonderful to know that Sandra, our breakfast cook, left a lasting impression, as well as our other friendly staff members. It would be a pleasure to welcome you back. Best wishes,Josine Folie, General Manager
by A verified traveler
Posted 13 Nov 2024
Great staff, minibar in the room, daily cheese trolley, wine from 5-11, well stocked bar, nice lobby, egg and waffle breakfasts cooked to order.
Comment from Hotel Management
18 Nov 2024 by Josine Folie, General Manager, Hotel Management
Dear William, Thank you very much for this kind review, we're thrilled to hear that your stay with us left such a wonderful impression on you!We are delighted that you enjoyed our friendly staff, the complimentary minibar, and our cheese trolley. It's great that our well-stocked bar and cozy Living contributed to your visit to Amsterdam. It is also a pleasure to know that we could help start your day the right way with a tasty breakfast. We look forward to seeing you again soon.Best regards,Josine Folie, General Manager
