Ratings based on 706 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Dec 2024
We had arrived late in total darkness so headed straight to sleep, we expected the bed to be a double however was in fact 2 singles placed together - including separate duvets sets. As a couple we tried to make this work however the mattresses kept coming apart and you would sink in between the 2 beds, furthermore the mattresses themselves were rather thin.
Additionally, the room doors despite having a turn lock do not function and you have no additional security other than the key card. This made us feel uncomfortable as anyone else with a working key card would be able to enter.
In the morning we woke up to notice a food stain on the pillow and duvet. Rather than immediately go to the front desk to resolve this we expected room service to sort as we left for the day. However, upon returning and the room service sign removed from our door, our bed still wasn’t made and we were only provided with fresh towels, our body wash wasn’t restocked either. This was a clear indication to us that the rooms and bedding are not properly, if not at all, cleaned. As such, we had to leave a written note for the staff to actually make the bed.
Finally, the room quality whilst modern wasn’t great. The air conditioning is either very poor or simply doesn’t function; the tv was broken; and the hotel lacks soundproofing.
Overall, I wouldn’t stay at this hotel again, however it is situated in a quiet area next to a frequent bus service taking 30 minutes into Amsterdam which was very handy.
by A verified traveler
Posted 10 Dec 2024
Nice area but quite far out from the centre.
Staff were nice but the hotel is run down, smelt of damp and just hadn’t been cleaned. There was a beer bottle on the floor and ash on the window when we arrived and someone else jeans in the wardrobe.
Beds seemed cleaned but were not comfortable.
We ended up just moving to a hotel closer in.
by A verified traveler
Posted 8 Dec 2024
Appreciated the early check in availability after an over night transatlantic flight
by A verified traveler
Posted 5 Dec 2024
by A verified traveler
Posted 28 Nov 2024
Central and close to public transportation.
by A verified traveler
Posted 26 Nov 2024
by A verified traveler
Posted 21 Nov 2024
The value for money
by A verified traveler
Posted 8 Nov 2024
Safe neighborhood
by A verified traveler
Posted 4 Nov 2024
by A verified traveler
Posted 2 Nov 2024
location is cozy, safe, and great price! It’s about a 15-20 minute bike ride to Amsterdam and they have a parking location at the hotel that cost extra. You can also rent bikes which is convenient. The bike ride is easy and enjoyable from the hotel to the heart of Amsterdam. Highly recommend this hotel
