Ratings based on 975 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Nov 2024
Dont stay here unless you are under 29. Even as young at heart traveller this was a struggle. More like a frat dorm. Its a great concept but poorly executed.
by A verified traveler
Posted 23 Nov 2024
Really spacious rooms and a great breakfast!
Comment from Hotel Management
23 Nov 2024 by Roelof Gjaltema
General Manager TSH Amsterdam Cit, Hotel Management
Dear Alexander, Thank you very much for this kind review of your recent stay.We're thrilled to hear that the roominess of our accommodations and our diverse breakfast selection hit the spot for you.We’d love to see you again when you next visit Amsterdam.All the best,Roelof GjaltemaGeneral Manager TSH Amsterdam City
by A verified traveler
Posted 15 Nov 2024
Only thing being a top marks review is the no cash policy in the hotel, Restaurant and cafe. Staff were very helpful and manned desk 24/7. Some construction happening out front of hotel at the time of visit. But will be visiting again. Great staff Great location comfy beds
Comment from Hotel Management
15 Nov 2024 by Roelof Gjaltema
General Manager TSH Amsterdam Cit, Hotel Management
Dear Tony, Thank you for taking the time to share your review.We're thrilled to hear our helpful staff and comfy beds made your stay a hit, and it's great to know our central location served you well. Regarding the no cash policy, it's part of our commitment to a smooth and secure service for all our guests. As for the construction, we're sprucing things up to make future visits even better, and we appreciate your understanding. We hope we will have the opportunity to see you again in the future. Best regards,Roelof GjaltemaGeneral Manager TSH Amsterdam City
by A verified traveler
Posted 8 Nov 2024
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Comment from Hotel Management
9 Nov 2024 by Roelof Gjaltema
General Manager TSH Amsterdam Cit, Hotel Management
Beste Don, Hartelijk dank voor deze enthousiaste beoordeling.Bedankt voor uw feedback. We zijn blij dat u de tijd heeft genomen om een beoordeling achter te laten, maar het lijkt erop dat uw bericht niet is doorgekomen. Mocht u opmerkingen of suggesties hebben, dan horen we die graag zodat we onze service kunnen blijven verbeteren.Graag tot een volgende keer!Met vriendelijke groeten,Roelof GjaltemaGeneral Manager TSH Amsterdam City
by A verified traveler
Posted 31 Oct 2024
Decent option for Amstersam
Comment from Hotel Management
31 Oct 2024 by Roelof Gjaltema
General Manager TSH Amsterdam Cit, Hotel Management
Dear Lisa, Thank you very much for your kind review.We are really pleased we met your expectations. It would be a pleasure to welcome you back. Best wishes,Roelof GjaltemaGeneral Manager TSH Amsterdam City
by A verified traveler
Posted 26 Oct 2024
Great staff, good food/bar downstairs that's open late, and a Stach in the lobby. A little off to the side of the city center so it is a good 26 min walk to more active areas. Wish they had a fridge and/or microwave in the rooms.
Really good bar and restaurant next door as well!
Comment from Hotel Management
26 Oct 2024 by Roelof Gjaltema
General Manager TSH Amsterdam Cit, Hotel Management
Dear Vincent, Thank you for taking the time to share your review.We're stoked you enjoyed the vibe and the convenience of having Stach right in the lobby for that quick snack fix. While we're a bit of a stroll from the hustle and bustle, we hope the serene walk along the canals offered you a different taste of Amsterdam. We hear you about the fridge and microwave – while our standard rooms don't come with these, our studio rooms do include a fridge for keeping your snacks cool. For your next visit, consider one of these rooms for an added touch of convenience!We hope we will have the opportunity to see you again in the future. Best regards,Roelof GjaltemaGeneral Manager TSH Amsterdam City
by A verified traveler from Las Vegas
Posted 14 Oct 2024
Good and welcoming staff. I would stay here again
Comment from Hotel Management
15 Oct 2024 by Roelof Gjaltema
General Manager TSH Amsterdam Cit, Hotel Management
Dear Lloyd, Thank you very much for this kind review of your recent stay.We're thrilled that our team made a good impression and that you're considering staying with us again. It's the spirit of The Social Hub to be warm and inviting, so we're delighted to hear we've hit the mark with you.We’d love to see you again when you next visit Amsterdam.All the best,EncarnaRoelof GjaltemaGeneral Manager TSH Amsterdam City
by A verified traveler from Swansea
Posted 8 Oct 2024
Excellent
Comment from Hotel Management
10 Oct 2024 by TSH Amsterdam City, Hotel Management
Benvolgut Ayman,gràcies per haver deixat aquesta valoració tan positiva sobre la seva recent estada en el nostre hotel.Estem encantats de saber que la vostra estada a The Social Hub Amsterdam City va ser excel·lent! La vostra satisfacció és la nostra prioritat i ens alegra haver complert les vostres expectatives. Esperem tenir l'oportunitat de donar-vos la benvinguda de nou en el futur per a una altra experiència fantàstica.Rebi una cordial salutació,TSH Amsterdam City
by A verified traveler
Posted 6 Oct 2024
It was a really nice room but not very warm. I would have preferred a more tradition hotel but that was my fault for booking a modern one
Comment from Hotel Management
12 Oct 2024 by Roelof Gjaltema, General Manager, Hotel Management
Dear Deborah,Thank you for your feedback,We're glad you appreciated the room's design, and we understand that temperature can make a big difference. It's great to hear you gave our bold and modern style a shot even if traditional is more your cup of tea!We hope to welcome you again in the future. Best wishes,Roelof GjaltemaGeneral Manager TSH Amsterdam City
by A verified traveler
Posted 3 Oct 2024
Nice clean and sociable place perfect for young people. Huge comfy bed. Even condoms are provided. Easy to get metro into centre. Only half hour walk from centre.
Comment from Hotel Management
5 Oct 2024 by General Manager, Hotel Management
Dear Emily, Thank you very much for your kind review.It's great to know our cleanliness standards and sociable atmosphere hit the mark for you. We're also glad you appreciated the comfort of our beds – we certainly aim for that 'huge comfy' factor! Our central location is indeed perfect for exploring Amsterdam, and we're glad you found the metro access convenient for your adventures. It would be a pleasure to welcome you back. Best wishes,Roelof GjaltemaGeneral Manager TSH Amsterdam City
