Ratings based on 300 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Nov 2024
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Aichane, Hotel Management
Dear Kyle,Thank you for your amazing rating of 10 out of 10! We are so pleased that you had such a wonderful experience at the Highlander Hotel. Your satisfaction is our top priority, and it is fantastic to know that we hit the mark during your stay.If you have any friends or family planning a trip to Amsterdam, we would truly appreciate your recommendation. We cannot wait to welcome you back for another delightful visit in the future.Warm regards,Aichane Agut, Location Manager
by A verified traveler
Posted 3 Nov 2024
quiet room
Comment from Hotel Management
6 Nov 2024 by Aichane, Hotel Management
Dear Terri, Thank you for this generous rating. I am delighted that your Highlander Hotel experience was such a positive one and that you enjoyed the quietness of your room. I hope that we will have the opportunity to welcome you back whenever you return to Amsterdam and in the meantime, please feel free to recommend us to your friends and family.Warm regards, Aichane Agut, Location Manager
by A verified traveler
Posted 30 Oct 2024
This was a very beautiful and well located hotel. We had a layover in Amsterdam and spent the night here. Walked everywhere while we were here. Check in process was quick aMs smooth. The staff provided restaurant recommendations and were very pleasant throughout our stay. Triple room was spacious with upgraded amenities. When we return to Amsterdam for a full trip, we will definitely stay here again.
Comment from Hotel Management
30 Oct 2024 by Aichane, Hotel Management
Dear Uwayemwen, Thank you for choosing to stay at the Highlander Hotel and for the perfect 10/10 rating. It is nice to know that your room has met your expectations and we agree that we have an amazing location right in the heart of Amsterdam and within walking distance of all the main tourist attractions. We also appreciate the kind words about our friendly staff - they love to share their local knowledge and help guests make the most of their time with us. Fantastic that you will come back to us when you return to Amsterdam and so on behalf of all of us; we look forward to it! Until then, Warm regards, Aichane Agut, Location Manager
by A verified traveler
Posted 29 Oct 2024
Perfect location and lovely staff defo recommend
Comment from Hotel Management
30 Oct 2024 by Aichane, Hotel Management
Dear Luke, Thank you so much for taking the time to review your recent stay at the Highlander Hotel and for giving us this 10/10 rating.We are thrilled that our amazing team made a great impression on you and our convenient location in the vibrant heart of the city is a big draw for many travellers. With its charming cafes, trendy shops and excellent restaurants, there is always something to discover just steps from our doorstep.Your glowing recommendation means the world to us and we hope to have the pleasure to welcome you back again soon. Warm regards, Aichane Agut, Location Manager
by A verified traveler
Posted 28 Oct 2024
Trendy hotel in a great location. The staff were friendly and welcoming, and the hotel is walkable to everything. We had our son, under 1 years old, with us and a cot was available for him. Our family will stay here again when visiting Amsterdam next.
Comment from Hotel Management
29 Oct 2024 by Aichane, Hotel Management
Dear Sarah, What an honour it is to achieve this outstanding 10/10 rating from you for your recent visit to the Highlander Hotel. We are thrilled that you and your family enjoyed your time with us and that our friendly team made you feel welcome. Our location, only a few minutes walk from Amsterdam Central Station, is very convenient indeed, as many hotspots like Dam Square, cosy restaurants and the main shopping area can be found nearby.Fantastic that you will come back to us next time you visit Amsterdam and so on behalf of all of us; we look forward to it! Until then, Warm regards, Aichane Agut, Location Manager
by A verified traveler
Posted 23 Oct 2024
Comment from Hotel Management
24 Oct 2024 by Aichane, Hotel Management
Dear Stuart,Thank you for taking the time to rate your stay at the Highlander Hotel. We are pleased to see you had a positive experience overall. While we appreciate your 4-star rating, we would love to hear more about what made your visit enjoyable and where we could improve to earn that final star.If your travels bring you to the area again, we hope you will consider giving us another chance to impress you and perhaps even recommend us to your friends and family.Kind regards,Aichane Agut, Location Manager
by A verified traveler
Posted 18 Oct 2024
The hotel is within close proximity to most of the popular sites in Amsterdam.
Comment from Hotel Management
19 Oct 2024 by Aichane, Hotel Management
Dear Brian, Thank you so much for choosing to stay at the Highlander Hotel. We are delighted to hear that you found our location perfect for exploring the heart of Amsterdam. Just a short walk from Amsterdam Central Station and surrounded by the city's iconic canals, it really is easy for our guests to immerse themselves in the vibrant atmosphere and rich history of our beautiful capital.We genuinely hope you will recommend us to your family and friends, and we would be delighted to have the opportunity to welcome you back for an even more enjoyable visit in the future!Kind regards, Aichane Agut, Location Manager
by A verified traveler
Posted 17 Oct 2024
Comment from Hotel Management
17 Oct 2024 by Aichane, Hotel Management
Dear Jodie,We are delighted to receive a perfect 10 out of 10 rating from you. While we do not have your specific comments, a top rating truly speaks volumes and thank you for choosing the Highlander Hotel.We hope you were able to explore our beautiful city and please recommend us to anyone traveling to the city centre of Amsterdam. We would love to welcome you back for another wonderful experience in the future!Warm regards,Aichane Agut, Location Manager
by A verified traveler
Posted 10 Oct 2024
Comment from Hotel Management
11 Oct 2024 by Aichane, Hotel Management
Dear Mandeep, We are thrilled to see your perfect 5-star rating! While you did not leave any specific comments, we hope this means you had a wonderful stay with us at the Highlander Hotel. Our team works tirelessly to create a memorable experience for every guest.We would be delighted to welcome you back and until then, please feel free to recommend us to your family and friendsWarm regards, Aichane Agut, Location Manager
