Ratings based on 971 Verified Reviews
4.4 Room cleanliness
4.6 Service & staff
3.8 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
The check in being a little more open would be good
Comment from Hotel Management
27 Nov 2024 by Adi, Hotel Management
Dear Carlos, Thank you for your review. We appreciate the feedback you’ve shared with us. I will ensure the team is informed about the situation, and we will do our best to provide you with a different, improved experience during your next stay. Kind regards, Adi Ozer Front of house Manager Max Brown Canal District
by A verified traveler
Posted 24 Nov 2024
The hotel is very small, but very cozy. Our room was in the building next door, so we had to go outside to go to our room, just good to know for other customers. The staff was amazing, always friendly and accommodating. We arrived in Amsterdam hours before our check in time, and we were able to drop off our luggage at the hotel to explore the city. Then our rooms were ready early and we were able to check in early with no issues.
by A verified traveler from Philadelphia
Posted 23 Nov 2024
Great property and friendly staff. The location is perfect for dining and drinking. The only issue is the noise from the street if you have a canal facing room and there is nothing that the hotel can do about it.
by A verified traveler
Posted 13 Nov 2024
Lovely canal view and very nice, homie place
Comment from Hotel Management
13 Nov 2024 by Adi , Hotel Management
Dear Olivia Thank you for your kind words! We’re glad you enjoyed the friendly atmosphere, breakfast, and peaceful neighborhood. We look forward to your next visit!Warm regards,Adi OzerFront of House ManagerMax Brown Canal District
by A verified traveler
Posted 7 Nov 2024
The hotel was lovely and a great location.
Comment from Hotel Management
9 Nov 2024 by Lysanne, Hotel Management
Dear Claire, Thank you for your lovely feedback! We are glad you enjoyed our hotel and its great location. We look forward to welcoming you back soon!Kind regards,Lysanne van AalderenOperations manager
by A verified traveler
Posted 6 Nov 2024
I loved the quirkiness of the hotel, very stylish & comfortable and the perfect place to stay for a few days break.
Comment from Hotel Management
9 Nov 2024 by Lysanne, Hotel Management
Dear Karen, Thank you for your kind review! We are happy to hear that you enjoyed the quirky vibe of the hotel. It is wonderful to know that we could provide a comfortable place for your getaway.We hope to have the pleasure of welcoming you back for another relaxing stay in the future!Kind regards,Lysanne van AalderenOperations manager
by A verified traveler
Posted 19 Oct 2024
by A verified traveler
Posted 14 Oct 2024
Comment from Hotel Management
15 Oct 2024 by Adi , Hotel Management
Dear Rahul,Thank you for the great review. Hope to see you again soon Kind regards,Adi OzerFront of house manager Max Brown Canal District
by A verified traveler
Posted 13 Oct 2024
Nice boutique hotel in a great area of the city if you want to be close to the train in a nice neighborhood but away from the hustle and bustle of the touristy centrum area and main boulevard. It was our 4th time staying here. The staff is great and knowledgeable, and the decor and rooms are charming, but small, as are the bathrooms. There’s someone at the front desk 24/7 which is a plus. The lobby has a nice sitting area and bar. The 1st and 2nd levels are fairly accessible, but be prepared to climb steep narrow stairways if you’re on the 3rd or 4th level. The staff is ready and waiting to assist with your bags if needed, so not an issue.
Comment from Hotel Management
15 Oct 2024 by Adi , Hotel Management
Dear Ed,Thank you for your kind review and for choosing to stay with us again! We’re glad you enjoyed our location, friendly staff, and charming decor. As you noted, the stairs can be steep, but we’re always happy to assist with luggage.We truly appreciate your loyalty and look forward to welcoming you back for your 5th stay!Best regards,Adi OzerFront of house manager Max Brown Canal District
by A verified traveler
Posted 8 Oct 2024
Friendly
Comment from Hotel Management
15 Oct 2024 by Adi , Hotel Management
Dear RuthThank you for your kind word! We're glad you found our team friendly and hope to welcome you back to Max Brown Canal District soon.Warm regards,Adi OzerFront of House ManagerMax Brown Canal District
