Ratings based on 48 Verified Reviews
3.5 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Jul 2024 on Orbitz
No one at the from desk all night
Call so Manu time for help
Comment from Hotel Management
23 Jul 2024 by Team Ritz, Hotel Management
Dear GuestGreetings!We sincerely regret the inconvenience caused to you. The same was due to a failure of the EPABX machine due to which the ringers for intercoms stopped working we we did not realise this till morning shift came. the issue has now been rectified.We look forward to making this up to you the next time you plan your stay.RegardsTeam Ritz
by A verified traveler
Posted 25 Jun 2024
Good
Comment from Hotel Management
23 Jul 2024 by Team Ritz, Hotel Management
Dear GuestGreetings!Thanks for your kind appreciation.Regards
by A verified traveler
Posted 24 Jun 2024
👍
Comment from Hotel Management
24 Jun 2024 by Team Ritz, Hotel Management
Dear Bikramjeet JiGreetings!We are delighted to learn that you had a wonderful stay with us. We look forward to hosting you back with us soon.RegardsTeam Ritz
by A verified traveler
Posted 18 Jun 2024
Great value of money .
Comment from Hotel Management
18 Jun 2024 by Team Ritz, Hotel Management
Dear BikramjeetWe are happy to note that you liked our facility and services. We look forward to welcoming you back again with us soon.Regards
by A verified traveler
Posted 6 Apr 2024 on Hotels
Comment from Hotel Management
7 May 2024 by FOM, Hotel Management
Dear GuestThank you for your kind patronisation. We look forward to hosting you again soon
by A verified traveler
Posted 2 Mar 2024 on Hotels
Comment from Hotel Management
2 Mar 2024 by Team Ritz, Hotel Management
Dear Bhupinder JiGreetings and thanks for your kind patronage. We look forward to hosting you back with us soon.RegardsTeam Ritz
by A verified traveler
Good property mid city location, family oriented
Posted 2 Jan 2024 on HotelsQuite(er) location on upscale mall road, mid way from station and golden temple. Normal rooms are large sized compared to all new hotels, well maintained with wheelchair space. Highly recommended for family.
Only downside lawn partly converted to parking.
Comment from Hotel Management
14 Feb 2024 by Shikha , Hotel Management
We are happy to hear your feedback. And happy to assist you & welcome again in future to stay with Ritz!
by A verified traveler
Posted 30 Dec 2023
Room was clean. The staff was polite
Comment from Hotel Management
31 Dec 2023 by Team Ritz, Hotel Management
Dear GuestThank you for the kind words of appreciation.RegardsTeam Ritz
by A verified traveler
Posted 20 Nov 2023
Check in was nightmare
by A verified traveler
Posted 27 Jul 2023
Comment from Hotel Management
22 Aug 2023 by Shikha Sharma, Hotel Management
Thanks for the feedback.
