Ratings based on 10 Verified Reviews

2.0 out of 5
1.6 Room cleanliness
2.2 Service & staff
2.0 Room comfort
1.8 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Avoid at all costs not suitable for humans.

Posted 6 Mar 2024 on Hotels
The hotel is sooo dirty and bad i left after 1 night. I wouldnt even keep my dog in a hotel that disgusting. And the receptionist had to ask his boss if i was allowed to checkout. What nonsense. Hotels dot com you need to review this hotel its nothing like the pictures.
1 out of 5
by A verified traveler

Unclean hotel, no pest control and greedy staff

Posted 29 Nov 2023 on Hotels
Cockroaches all sizes everywhere in the room. Greedy staff asked for thrice as much for trip to airport than Ola for their own taxi, mentioning Ola and Uber unreliable!!! And lastly, after of couple weeks of checkout, some arrogant staff called me for payment, which I had paid while checking in.
4 out of 5
by A verified traveler

high price

Posted 12 Feb 2020 on Hotels
everything was perfect except price, which is too high as per comparison to hotel location & services
Comment from Hotel Management
17 Feb 2020 by Hotel Manager, Hotel Management
Dear Sir, We are delighted to hear that you had comfortable stay and hope the overall experience was good. We feel truly encouraged by your review and assure you of our continued efforts to innovate and bring to you and all our guests, similarly inspiring experiences.
2 out of 5
by A verified traveler from UK

Dirty, noisy hotel

Posted 12 Feb 2018 on Ebookers
The hotel was relatively close to the Golden Temple, which was a plus point and there weren’t any cockroaches; but I’m afraid that’s where the positives end ... the whole hotel was completely run down; the rooms were filthy.... we asked for a better/cleaner room and they obliged, but the ‘upgrade’ only involved getting a bigger dirty room! And they charged us for it, above the quoted price! The room was thick with dust; the sheets were grey, stained and had all types of hair in! Very noisy, although that’s not the hotel’s fault ... just the position! No housekeeping throughout stay ... had to replenish our own toilet roll & water! The photos of the hotel portrayed a very different place!!
1 out of 5
by A verified traveler

STAY ANYWHERE BUT HERE

Posted 14 Aug 2017 on Hotels
If you are looking for high speed wifi and high levels of customer service in Amritsar, stay far far away from this hotel. If you don't care about keeping your personal belongings, aka your wallet and cash, then this is the perfect place for you!! Also, if you like tepid showers, living in filth and love sleeping to the melodic tunes of allllll the honks and street noises outside your window, make sure you reserve the grand luxury room early in advance and prepare to pay a lot more. Although the hotel staff ended up comp-ing our dinner and driving us to the airport in an attempt to make up for our miserable experience and the theft of 1500 rupees out of one of our wallets, they did not come close to making up for the frustration and discomfort that we endured. Will definitely NOT be returning.
2 out of 5
by Bipin

Posted 17 Mar 2017 on Hotels
Horrible. Avoid this hotel
3 out of 5
by A verified traveler

Average Hotel, close to the Golden Temple

Posted 27 Mar 2016 on Hotels
Average hotel, that was good only because of location of the Golden Temple. Breakfast was limited, and not appealing.
2 out of 5
by A verified traveler

Disappointed!!

Posted 9 Dec 2015
Pros: Nothing
Location: Golden temple, Wagah border
I booked this hotel for my parents' stay. They rarely complain about anything but, this was truly disappointing. 1. Rooms were too small, not what we expected from photos shown on the website. Bathrooms specially (I'm not sure if one of a case or with all the rooms). 2. Mattresses were too bad. Mom had to flip the mattress to sleep for a night. 3. There was no water in the room, you would expect it to be there, and room service was not prompt.
3 out of 5
by Siddhartha from New Delhi, India

Posted 30 Nov 2015 on Hotels
Courteous staffs, stuffy and unclean rooms. Outside environment was noisy. But overall value for money with the price offered.
1 out of 5
by A verified traveler

Hôtel horrible à fuir

Posted 19 Dec 2016
Pros: Petit dej correct mais nappes et resto sale,assiettes sales...
Cons: Nettoyer à fond,painturer réparer.
Location: Resto chinois gargotte maison
Pas dutout comme sur le site web de l'hôtel,ascenceur n'a jamais été nettoyé,chambres malpropre,crasseuse,sentant le moisi,salle de bain pas entretenu,mal propre,mobilier brisé,chaise unique défoncée,armoire déglinguée portes pendantes,ne ferment plus,literie anciennement blanche rendue beige/grise,hôtel à fuir dans un quartier miteux,à coté de rail de trains,sale,pauvre et poussierreux,quartier non intéressant.