Hotel Orbion Reviews

They cancelled my booking after confirmation the staff is not at all cooperative

It was not at all a good stay. Firstly we booked superior studio room. On reaching the hotel we did not get our booked room and were asked to check-in in a lower luxury room. We were promised that we will get the superior room in next 30minutes as our room was getting ready. After 30 min when we again inquired about our room the person said that it is taking some time to get our room ready so we can keep our baggage in other room and have our dinner. However after waiting for 6 hours we were not provided our room as it was still getting ready. Finally we had to settle for a lower room to stay as it was getting too late. The nightmare began when we saw that the room which was provided to us had a continously running tap in bathroom. No mirrors in bathroom. We did not have any option but to stay in that room only. Next day we came to know that the original room which we booked (the one which was still getting ready) was actually given to some other person and this was the reason that it was not alloted to us. I think the management in the hotel is not able to manage things. Overall very bad experience.

Service was good & rooms were very clean & comfortable..! Very well located on main mall road..!