Ratings based on 196 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
Awesome
by A verified traveler from MARYSVILLE
Posted 19 Sep 2024
Comment from Hotel Management
23 Sep 2024 by Divya , Hotel Management
Dear Guest,Thank you for taking the time to tell us about your experience at Holiday Inn AMRITSAR RANJIT AVENUE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at 8725002340 or marketing@holidayinnamritsar.com.Sincerely,Divya YadavMarketing Executive8725002340
by A verified traveler
Lost its charm
Posted 12 Aug 2024 on HotelsAlways used to stay here when in Amritsar but the hotel has lost its charm. Service level have dropped, room conditions are not upto standard and worse has to be reception which should be the best but hiring people with more focused on counting money and chit chatting than customer device. Truly sad to see the drop in service and just overall Taj experience you expect from Taj properties Other hotels have surely gained
Comment from Hotel Management
23 Sep 2024 by Divya , Hotel Management
Dear Guest,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn AMRITSAR RANJIT AVENUE.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at 8725002340 or marketing@holidayinnamritsar.comSincerely,Divya YadavMarketing Executive8725002340
by A verified traveler
Posted 27 Jul 2024
Comment from Hotel Management
23 Sep 2024 by Divya , Hotel Management
Dear Guest,Thank you for taking the time to tell us about your experience at Holiday Inn AMRITSAR RANJIT AVENUE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at 8725002340 or marketing@holidayinnamritsar.com.Sincerely,Divya YadavMarketing Executive8725002340
by A verified traveler
Worst Hotel
Posted 26 Jul 2024 on HotelsWorst hotel I ever had. Television is not working,hot water kettle is not working,Washroom door doesn’t locked if I tried to close it wasn’t,Fridge is not working.I complained to manager but no action was taken.Thought out the day they didn’t change it.When we came back at 10:00 pm at that time some things are working.
I have some of the vedios which I want to share.
by A verified traveler from ASTORIA
Posted 15 Jul 2024
It’s a home away from home .. staff and service is excellent, thank you
by A verified traveler
Posted 10 Jul 2024
by A verified traveler
Needs a major revamp!
Posted 27 Jun 2024 on HotelsVery well located hotel, but housekeeping / linen is in a very poor state. Towels are old and look mouldy and housekeeping doesn't even know they have to put hand towels in the bathroom. YYou have to ring housekeepong for even a glass!! Very poorly equipped rooms.
Food definitely can be made better. It is better to step out of the hotel for a meal.
Staff is courteous but they also cant do anything if you give a suggestion. Used to be a good hotel but has really fallen in standard! The saving grace is the location!
by A verified traveler
Posted 30 May 2024
Excellent stay
Comment from Hotel Management
31 May 2024 by Abhishek Srivastava Asst. Channel Sales Manager, Hotel Management
Dear Guest,Greetings!Thank you for taking the time to tell us about your experience at Holiday Inn AMRITSAR RANJIT AVENUE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.We hope that you will allow us to serve you again in the future.Warm Regards,Abhishek SrivastavaAsst. Channel Sales Manager
by A verified traveler
Needs an upgrade
Posted 24 May 2024 on HotelsWe have stayed at the Holiday Inn a couple of years back , but this time we found the hotel looking shabby. Linen is old and run down, laundry is not fresh. Only one restaurant is open so you are limited in the hotel itself .
Staff is very helpful but the condition of the hotel has really gone down . Major upgrade needed in the rooms and linens
Comment from Hotel Management
3 Jun 2024 by Abhishek Srivastava Asst. Channel Sales Manager, Hotel Management
Dear Guest,Greetings!Thank you for sharing your valuable feedback.Please allow us to apologize for the experience you had. Your feedback has been discussed with our team. Request you to please consider this as a case in isolation and allow us one more opportunity.Looking forward to hearing from you at your earliest convenience.Warm regards,Abhishek SrivastavaAsst. Channel Sales Manager
