Ratings based on 171 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Aug 2024 on Hotels
Comment from Hotel Management
27 Aug 2024 by Your Hotel Kapeller Team, Hotel Management
Dear Mr. Geonho,thank you very much for your outstanding review. We really appreciate your positive feedback and send lovely greetings from Innsbruck.
by A verified traveler
Posted 26 Jul 2024 on Hotels
Comment from Hotel Management
27 Aug 2024 by the Hotel Kapeller Team, Hotel Management
Dear Mr. Yogalakshminarasimha,thank you for your great review! We're glad to hear you had a pleasant stay. We hope to welcome you back soon! Best regards,
by A verified traveler
Posted 7 Jul 2024 on Hotels
Comment from Hotel Management
16 Jul 2024 by Ihr Hotel Kapeller Team, Hotel Management
Sehr geehrter Herr Leo,vielen Dank, dass Sie sich die Zeit genommen haben um unser Hotel zu bewerten. Wir würden uns freuen, Sie bei einem erneuten Besuch in Innsbruck wieder begrüßen zu dürfen.
by A verified traveler
Posted 18 Sep 2023 on Hotels
Comment from Hotel Management
12 Oct 2023 by Hotel Kapeller Team, Hotel Management
Sehr geehrte Frau Claudia,Herzlichen Dank für Ihre positive Bewertung! Es freut uns, daß Sie einen angenehmen Aufenthalt in unserem Haus hatten und Sie sich wohlgefühlt haben.Gerne sind wir auch in Zukunft wieder Ihre Gastgeber und verbleibenmit herbstlichen Grüßen aus InnsbruckIhr Hotel Kapeller Team
by A verified traveler
Posted 24 Jul 2023 on Hotels
Comment from Hotel Management
26 Aug 2023 by Hotel Kapeller Team, Hotel Management
Dear Mrs. Joyce,thank you very much for your generous rating! we are happy that you enjoyed your stay in our Hotel and look forward to welcoming you again.Best regardsyour Hotel Kapeller Team
by A verified traveler
Posted 23 Jul 2023
Clean, spacious room in a quiet area. Walkable to the tram, restaurants/shops and Ambras Castle. The staff were very nice and helpful and the breakfast was good.
Comment from Hotel Management
26 Aug 2023 by Hotel Kapeller Team, Hotel Management
Dear Mrs. Surya,Many thanks for your kind review! We are glad, that you had a pleasant stay and enjoyed your time in Innsbruck.We hope we may welcome you again and remainwith best regardsyour Hotel Kapeller Team
by A verified traveler
Posted 30 Jun 2023
Comment from Hotel Management
26 Aug 2023 by Hotel Kapeller Team, Hotel Management
Dear Mary,Thank you for your rating for our hotel.Hope to welcome you again we remainwith best regardsYour Hotel Kapeller Team
by A verified traveler
Stay was too short!
Posted 20 Oct 2022 on HotelsA bit off the beaten path, until you see that public transportation is within an easy walk. Very nice accommodation for the price. We were only in Innsbruck for about 24 hours, and could easily have stayed a week.
Comment from Hotel Management
21 Oct 2022 by Hotel Kapeller Team, Hotel Management
Dear Mrs. Ruth,thank you very much for your wonderful review! We are glad, that you had a pleasant stay and a nice experience. We hope to see you again soon in the Hotel Kapeller and remainwith sunny regardsYour Hotel Kapeller Team
by A verified traveler
Posted 3 Sep 2022 on Hotels
Comment from Hotel Management
16 Oct 2022 by Hotel Kapeller Team, Hotel Management
Sehr geehrte Frau Anne,vielen Dank für Ihre positive Bewertung! Wir hoffen, Sie wieder einmal bei uns begrüßen zu dürfen.Mit freundlichen GrüßenIhr Hotel Kapeller Team
by A verified traveler
Lovely hotel
Posted 27 Jul 2022 on HotelsLovely location. Close to the tram that takes you into the city centre but in a lovely mountain view location that felt like being in the country.
Breakfast was lovely & fresh. Staff all very friendly & cleanliness standards high.
Really enjoyed our stay.
