Ratings based on 27 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Jul 2024
Very helpful staff and great service
Comment from Hotel Management
30 Jul 2024 by GSA, Hotel Management
Thank you for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. We hope to have another opportunity to welcome you again in the near future.
by A verified traveler
Nice Spot Beside Amphawa Floating Market
Posted 17 Apr 2024 on HotelsThe property is in an excellent location with lots to do within walking fistance. Plus, there's a nice museum, historic structures and displays on site. The restaurant overlooks the canal and the food was great though there could have been more variety to the daily dishes.Our room was good except for the adjoining storage room which was noisy when sliding open and closed. Besides, there were a lot of tiny ants in a particular area of the room, but the staff dealt with them promptly on two occasions when asked. The staff was very friendly and accommodating.
Comment from Hotel Management
18 Apr 2024 by Chatchanan Settavayu, Hotel Management
We are pleased to know that you had a pleasant experience with our prime location and the hotel site as well as our staffs. However, please accept our sincere apologies for the shortfalls which we will certainly work with the team on how to drive to improvements with immediate actions. This is certainly not indicative of our standards and I will look into each of the matters with our team in order to implement action plans for improvements. Thank you very much for sharing your valuable feedback to us and we hope to have another opportunity to welcoming you back so that we are able to remedy the poor impression created on this occasion. Front Office Manager
by A verified traveler
Posted 9 Jan 2023
by A verified traveler
Posted 8 Apr 2022 on Hotels
by A verified traveler
Posted 28 Mar 2022
Fantastic resort we really enjoyed our stay
by A verified traveler
Great performance of service.
Posted 24 Nov 2019 on HotelsWe are arrive late at night. The staff so friendly very helpful. They take us small tour look around with golf car. When we arrive room. We got chocolate look so cute for welcome. Nice room and clean front swimming pool. In morning i wake up. I got fresh air. In the hotel got gym, and spa. Absolutely perfect. The area of hotel no too far from market. You can bike from the hotel and take it back.
I falling in love this hotel.
by A verified traveler
Unfortunate experience
Posted 15 Jan 2019 on HotelsFriendly staff at check-in. Interesting building and hotel grounds. Poor breakfast compared to what else we experienced during our trip - lack of choices. Dirty room, dirty sheets, fresh blood on walls, dead bugs, mould and a very large spider (amive) in our room. Also- no windows. Unfortunate experience. Close to the floating market but would not recommend if comfort and cleanliness is your aim. Upon arrival to our room it seemed one of the staff kept their lunch in our minibar fridge (not a problem) but after seeing how filthy the room was it became apparent perhaps their view on hygiene for guests is not excellent. Clean the rooms between guests please.
by A verified traveler from Bath
Mixed experience. Some good some bad
Posted 14 Dec 2018 on Hotels1st impressions were great, very impressive lobby in main hotel, check-in easy, staff friendly. However, most of the rooms are in a motel-style complex a few mins walk from main hotel and next to the small pool. They have golf buggies to transfer you and free bikes which were great. Unfortunately these rooms, whilst clean and comfortable are very noisy due to paper-thin walls and ceilings. Anyone moving on the upper floor sounds like a herd of elephants in your room, and you can hear the bathroom from the room next door 😞 Of the 3 nights we stayed, 2 nights we didn’t sleep due to 2 large parties of guests (first night, Thai families with children running/screaming) and 2nd night a large crowd of young Asians with guitar, singing until 2am before we had to shout to request quiet and call main hotel to send someone to ask them to stop the noise. The location is very good and we discovered by accident that you can walk along the riverside directly into Amphawa floating market in 10 mins which was lovely. The hotel clearly caters to mainly Asian tourists and this is fine, but communication sometimes challenging! We were made to feel very welcome but the noise unfortunately spoiled our stay a little and if we were to come back, would request the main hotel only. Breakfast was below average (cold eggs, poor pastries). The hotel’s brandy bar on the main road and the music was very good quality. Drink choices limited to vintage (expensive) brandy/whiskey or beer. An ok experience.
by A verified traveler
Posted 10 Nov 2018
by A verified traveler
Perfect holliday
Posted 25 Sep 2018 on HotelsPoor breakfast.
That is realy the Only negatieve point.
I liked my stay very Much
