Ratings based on 95 Verified Reviews

4.4 out of 5
95% of guests recommend
4.4 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Nov 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Oct 2024
1 out of 5
by A verified traveler

Posted 16 Oct 2024
Comment from Hotel Management
16 Oct 2024 by Sydney Family, Hotel Management
We are sorry to see your rating. We have contacted you in private to get more information about your experience with us.Thank you
1 out of 5
by A verified traveler

Posted 28 Sep 2024
I booked your hotel by mistake. I did not stay there I was at the airport.
Comment from Hotel Management
29 Sep 2024 by Sydney Family, Hotel Management
Dear Sam,Thank you for clarifying your situation. We understand that you made a booking error and didn't stay at our property.Since you didn't have a stay with us, we appreciate you taking the time to share your feedback. While we understand your intention, it's important to note that reviews are meant to reflect the experiences of guests who have actually stayed at the property.We hope you'll consider reviewing our property in the future if you have the opportunity to stay.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Sep 2024
5 out of 5
by A verified traveler

Posted 1 Sep 2024
I thought it was an awesome place! They do everything to make sure you feel comfortable. I stayed in a shared room with a few other guys and it was very quiet the whole time, enough to be able to sleep.
Comment from Hotel Management
29 Sep 2024 by Sydney Family, Hotel Management
Thank you Juana for the lovely review and feedback.We are glad to hear that you enjoyed your stay with us.Hope to see you again.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Jun 2024
5 out of 5
by A verified traveler

Posted 14 Jun 2024
The hotel is located in a walkable area, near Rainbow St and Prince Muhammad St with many restaurants and shops. The staff were helpful with planning trips and other advice. The rooms and common areas were clean and welcoming.
Comment from Hotel Management
14 Jun 2024 by Sydney Family, Hotel Management
Thank you Donna for your review.We are pleased to hear that you had a good time with us.Hope to see you again.
3 out of 5
by A verified traveler

Budget hotel in Amman

Posted 25 Mar 2024 on Hotels
This is a one star hotel, so don’t expect luxury. However they are walking distance to the hustle and bustle. Also near the citadel, Roman theater and local market. I’d only recommend they get new towels. The current ones are worn out.
Comment from Hotel Management
7 May 2024 by Sydney Family, Hotel Management
Thank you Viviane for your staying with us and for your kind review.We are a budget friendly hotel offering different room types for all budgets. You can choose a budget single room or a deluxe double room with balcony.We hope to host you again in the future.
4 out of 5
by A verified traveler from Seattle

Posted 9 Mar 2024
No elevator. Had to carry luggage through stairs.
Comment from Hotel Management
7 May 2024 by Sydney Family, Hotel Management
Thank you Viviane for your staying with us and for your kind review.We are located the first floor of one of the most historical buildings in downtown Amman. Since we do not have access to the elevator, our staff are always ready to assist our guests with their bags. We have a ringer downstairs with a sign to ask for assistance. We are sorry that you haven't used this service.We hope to host you again in the future.