Ratings based on 39 Verified Reviews
2.8 Room cleanliness
3.5 Service & staff
2.9 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Sep 2023 on Hotels
Comment from Hotel Management
10 Oct 2023 by Luay Adi, Hotel Management
thank you
by A verified traveler
Ok, great location!
Posted 28 Oct 2021 on HotelsStart with the pros: staff are amazing, will go out of their way. Location is amazing and unbeatable. Wifi is good and fast.
Some cons: room didn't feel very clean - bed linen full of hairs. Hot water is only available for limited hours a day and even then, quite luke warm.
by A verified traveler
Posted 1 Mar 2020 on Hotels
Would not recommend. Our room was dirty and very dark. The hallways were clean but the carpet in our room was very dirty. Don't stay here!!
by A verified traveler
Posted 29 Sep 2019 on Hotels
I stayed at the hotel for a couple of weeks and found my stay there to be pleasant, well situated and the staff at the hotel are very helpful and extremely friendly amongst whom a receptionist called Bashaer Almasri who is an absolute darling. If I ever visit Amman again With my family I will more than likely stay at the same hotel.
by A verified traveler
Posted 27 Aug 2019 on Hotels
Good hotel
by A verified traveler
Could be what u need
Posted 28 Apr 2018 on HotelsFine folk work and run this hotel which at one time appears to have been one classy joint. A beautiful sitting room which was typically empty and another dining space which was mostly vacant the mornings I was there. I had a nice deck and it was an easy walk to Old Amman and a number of top tourist sites. But i do wonder about the"New" in New Park since like others have alluded to in their reviews, this hotel is in need of some serious work; doors are sagging, material is worn, tv did not work, ac was weak and thank goodness it was not as noisy as I thought it would be. The immediate vicinity is run down but you walk a block and it is.alive with goodness, tea, bookstores, shopping, mosque's and.the central noise of Amman. So, for.the money it's okay - nice people close to good things but the facility itself is another story.
FYI. My bias as I travel is to locate clean and.convenient places to.stay where I have my own bed, bathroom and amenities. Nothing too fancy - simply easy, clean and fun.
Comment from Hotel Management
1 May 2018 by new park , Hotel Management
thank you
hope next time be better
Recommended
for Everyoneby A verified traveler from sydney - Australia
Very nice and a very good service, I’ll recommend.
Posted 14 Oct 2017 on WotifIt was very pleasing to see a very heart fell and very good service. I was treated like a member of a family. It was made everything possible . They organised a taxi for me to Airport . I couldn’t ask for better service.
Comment from Hotel Management
14 Nov 2017 by new park , Hotel Management
thank you
hope to see you again
Recommended
for Otherby A verified traveler
Great location but not much else
Posted 7 Apr 2017
Pros: The receptionists were very helpful and went above and beyond to assist.
Cons: The rooms could be updated
Location: Right smack in downtown Amman and walking distance to many things
If you are looking for something just to put your bags and rest your head for a night, this is fine. The amenities are slightly below average. Location however is walking distance to many things in Amman.
by A verified traveler
Good value, Perfect Location
Posted 11 Oct 2016 on HotelsGood Price, Perfect Location, but Humble Breakfast
Recommended
for Everyoneby A verified traveler
Posted 3 Sep 2016 on Orbitz
Very nice frendley staff. Clean room and comfortable.
