Ratings based on 165 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
20 Nov 2024 by MPA, Hotel Management
Dear AISJ,We very much appreciate your comments regarding your stay at the Movenpick Amman Hotel It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Yanal Al AmiriFront Office Manager
by A verified traveler
Posted 22 Oct 2024
Great stay
Comment from Hotel Management
23 Oct 2024 by MPA, Hotel Management
Dear Kalid,We very much appreciate your comments regarding your stay at the Movenpick Amman Hotel It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Yanal Al AmiriFront Office Manager
by A verified traveler
Posted 19 Oct 2024
But the bathroom not working the Air hood and everything very good
Comment from Hotel Management
20 Oct 2024 by MPA, Hotel Management
Dear Farooq,Thank you for taking the time to tell us about your experience at the Mövenpick Hotel Amman. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Yanal Al AmiriFront Office Manager
by A verified traveler
Posted 18 Oct 2024
Friendly staff and customer service, breakfast buffet was excellent
Comment from Hotel Management
20 Oct 2024 by MPA, Hotel Management
Dear Akeel,We very much appreciate your comments regarding your stay at the Movenpick Amman Hotel It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Yanal Al AmiriFront Office Manager
by A verified traveler
Posted 10 Oct 2024
convenient location, staff and service was excellent
Comment from Hotel Management
13 Oct 2024 by MPA, Hotel Management
Dear Akeel,We very much appreciate your comments regarding your stay at the Movenpick Amman Hotel It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Yanal Al AmiriFront Office Manager
by A verified traveler
Posted 5 Oct 2024
pricey c ompared to what you get.
Comment from Hotel Management
6 Oct 2024 by MPA, Hotel Management
Dear Anas,Thank you for taking the time to tell us about your experience at the Mövenpick Hotel Amman. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Yanal Al Amiri Front Office Manager
by A verified traveler
Posted 12 Sep 2024
For the same room and service, there is less expensive places available
Comment from Hotel Management
15 Sep 2024 by MPA, Hotel Management
Dear Hatem,Thank you for posting your feedback on Expedia. Regarding your recent stay at Mövenpick Hotel Amman, This is an invaluable source for us to review our performance and strive to achieve excellent standards of product and service to our guest. Hopping to have the pleasure of welcoming you back. Best Regards,Yanal AmiriFront Office Manager
by A verified traveler from Ottawa
Posted 6 Sep 2024
So grateful for Raneem for her exceptional customer service with a big smile and so much courtesy. Thank you Raneem! Mövenpick is lucky to have you!
Comment from Hotel Management
8 Sep 2024 by MPA, Hotel Management
Dear Ghada,Thank you for posting your feedback on Expedia. Regarding your recent stay at Mövenpick Hotel Amman, This is an invaluable source for us to review our performance and strive to achieve excellent standards of product and service to our guest. Hopping to have the pleasure of welcoming you back. Best Regards,Yanal AmiriFront Office Manager
by A verified traveler
Posted 6 Sep 2024
Always stay here whenever coming to Amman
Comment from Hotel Management
8 Sep 2024 by MPA, Hotel Management
Dear Deokhyeon,Thank you for posting your feedback on Expedia. Regarding your recent stay at Mövenpick Hotel Amman, This is an invaluable source for us to review our performance and strive to achieve excellent standards of product and service to our guest. Hopping to have the pleasure of welcoming you back.Best Regards,Yanal AmiriFront Office Manager
by A verified traveler
Posted 3 Sep 2024
I didn’t sleep all night from the noise inside the hotel from the guests partying next door, and from the smoke coming from under the door,
Comment from Hotel Management
4 Sep 2024 by MPA, Hotel Management
Dear Wafa,Thank you for taking the time to tell us about your experience at the Mövenpick Hotel Amman. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Yanal Al Amiri Front Office Manager
