Ratings based on 342 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Dec 2024
I love it the best hotel ever and clean
Comment from Hotel Management
31 Dec 2024 by Ben Wozny - General Manager , Hotel Management
Dear Ms. Amal, Warmest Greetings from Grand Hyatt Amman!I would like to take this opportunity to thank you for taking the time to submit your review with your wonderful feedback, positive rating, and for choosing to stay with us.My team and I are happy to learn that you had a lovely experience, and that our friendly staff assisted in making your stay a positively memorable one. Your evaluation is highly appreciated; it will form an important part of our ongoing program to continue monitoring the quality of our services and facilities. Looking forward to welcoming you back again on your next visit and hope to remain always your first choice of stay.Best Regards,Ben WoznyGeneral Manager
by A verified traveler
Posted 12 Dec 2024
Comment from Hotel Management
15 Dec 2024 by Ben Wozny - General Manager , Hotel Management
Dear Mr. Ayman, Greetings from Grand Hyatt Amman!Thank you for your review and positive rating.Looking forward to having you staying with us soon. Sincerely, Ben WoznyGeneral Manager
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
24 Nov 2024 by Ben Wozny - General Manager , Hotel Management
Dear Mr. Jimmy, Warm Greetings from Grand Hyatt Amman!Thank you for taking the time to submit your review and positive rating.My team and I here are happy to learn that you are enjoying your stay with us, and that our friendly staff assisted in making your experience a positively memorable one.Looking forward to welcoming you back to Grand Hyatt Amman as your home away from home.Best Regards,Ben Wozny General Manager
by A verified traveler
Posted 7 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Ben Wozny - General Manager , Hotel Management
Dear Mr. Omar, Greetings from Grand Hyatt Amman!Thank you for your review and positive rating.Looking forward to having you staying with us soon. Sincerely, Ben WoznyGeneral Manager
by A verified traveler
Posted 5 Nov 2024
Staff very friendly
Comment from Hotel Management
6 Nov 2024 by Ben Wozny - General Manager , Hotel Management
Dear Mr. Adid, Warm Greetings from Grand Hyatt Amman!Thank you for taking the time to submit your review with your great remarks and positive rating.My team and I here are happy to learn that you are enjoying your stay with us, and that our friendly staff assisted in making your experience a positively memorable one.Looking forward to welcoming you back to Grand Hyatt Amman as your home away from home.Best Regards,Ben Wozny General Manager
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
5 Nov 2024 by Ben Wozny - General Manager , Hotel Management
Dear Ms. Johanna Elisabeth, Greetings from Grand Hyatt Amman!Thank you for your review and positive rating.Looking forward to having you staying with us soon. Sincerely, Ben WoznyGeneral Manager
by A verified traveler from Richardson
Posted 3 Nov 2024
Easy access . And the working team is so friendly
Comment from Hotel Management
3 Nov 2024 by Ben Wozny - General Manager , Hotel Management
Dear Mr. Ammar, Warm Greetings from Grand Hyatt Amman!Thank you for taking the time to submit your review with your great remarks and positive rating.My team and I here are happy to learn that you are enjoying your stay with us, and that our friendly staff assisted in making your experience a positively memorable one.Looking forward to welcoming you back to Grand Hyatt Amman as your home away from home.Best Regards,Ben Wozny General Manager
by A verified traveler
Posted 1 Nov 2024
From the moment I checked in to the moment I checked out. I stayed three days at this property and had a fantastic experience. If there any negative reviews, I cannot imagine why however, everybody’s experience is their own individual experience. I not only enjoyed a delicious breakfast buffet, but every staff member made sure I was comfortable as I was traveling alone. If you’re looking to work out, enjoy very private women’s locker room that has its own whirl, pool, dry and wet sauna and showers. This is the place to be. I also enjoyed the Turkish bath and had a Dead Sea mud wrap a few days later before I left. Exceptional. It was great great experience thank you again Grand Hyatt. I will see you again.
Comment from Hotel Management
3 Nov 2024 by Ben Wozny - General Manager , Hotel Management
Dear Ms. Nadia, Warmest Greetings from Grand Hyatt Amman!I would like to take this opportunity to thank you for taking the time to submit your review with your wonderful feedback, positive rating, and for choosing to stay with us.My team and I are happy to learn that you had a lovely experience, and that our friendly staff assisted in making your stay a positively memorable one.Your evaluation is highly appreciated; it will form an important part of our ongoing program to continue monitoring the quality of our services and facilities. Looking forward to welcoming you back again on your next visit and hope to remain always your first choice of stay.Best Regards,Ben WoznyGeneral Manager
by A verified traveler
Posted 30 Oct 2024
gret hotel, very close to sight seeing. safe. friendly staff. excellent rooms. the breakfast was very delicious
Comment from Hotel Management
3 Nov 2024 by Ben Wozny - General Manager , Hotel Management
Dear Ms. ARANTXA, Warm Greetings from Grand Hyatt Amman!Thank you for taking the time to submit your review with your amazing feedback and positive rating.My team and I here are happy to learn that you have enjoyed your stay, and that our friendly staff assisted in making it a positively memorable one.Looking forward to welcoming you back to Grand Hyatt Amman, where it is your home away from home.Best Regards,Ben Wozny General Manager
by A verified traveler from Mesa
Posted 21 Oct 2024
Classy hotel with an amazing reputation. The spa was delightful and we enjoyed our couples massage
Comment from Hotel Management
21 Oct 2024 by Ben Wozny - General Manager , Hotel Management
Dear Mr. Sammy, Warm Greetings from Grand Hyatt Amman!Thank you for taking the time to submit your review with your amazing feedback and positive rating.My team and I here are happy to learn that you have enjoyed your stay, and that our friendly staff assisted in making it a positively memorable one.Looking forward to welcoming you back to Grand Hyatt Amman, where it is your home away from home.Best Regards,Ben Wozny General Manager
