Ratings based on 31 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
by A verified traveler
Posted 15 Oct 2024 on Hotels
by A verified traveler
Posted 31 Jul 2024 on Hotels
by A verified traveler
Posted 9 May 2024 on Hotels
by A verified traveler
Posted 7 May 2024
Stayed here May 2023 and it was great, so I came back a year later and it’s fair to say it did not disappoint one bit!
by A verified traveler
Posted 25 Jul 2023
great location with free parking ..walking distance to abdali mall and boulivard
by A verified traveler
Very bad experience
Posted 2 Jul 2023 on HotelsWe stayed last year In downtown hotel for the first time , it was family friendly , clean ، cauzy with helpful and thoughtful staff … unfortunately this year it was very disappointing…. Starting from our check in night bed sheets were disgusting with short hair on it as if a man was sleeping before us ! Then we asked for a baby crib , they brought us a strange crib with very dirty mattress sheets and a lot of stains !! Then came the surprise I was parking my rented car in the underground hotel parking when I found in the morning the car was hitted and a major damaged was obvious …and only when my husband insisted to see the CCTV when the staff admitted he hit and run !!! We had a guest coming to visit and they did not allow them to park neither take their car for valet parking !!Not to mention the poor customer service ,, poor communication skills of the receptionist , slow response to anything , the housekeeping will not clean the bathroom sink or vacuum the floor or do the dusting yn5il we ask for .. the floor is very dirty with hair in the corners …. My feet bottom turned black after all !!! My infant feet were black as well whenever he walks bare feet …… it’s not worthy the price … will never come back … they don’t deserve one star !!!!
by A verified traveler
Posted 30 Jun 2023 on Hotels
by A verified traveler
Posted 9 May 2023
Near to malls & hospital
by A verified traveler
Posted 5 Feb 2023 on Hotels
Comment from Hotel Management
26 Apr 2023 by Front Office , Hotel Management
Dear M. Habiba , Many thanks for having stayed with us recently and for taking the time to review our hotel with such great rating. It’s always a pleasure to welcome you with hope to see you soon next time. Best Regards
