Ratings based on 28 Verified Reviews

3.6 out of 5
95% of guests recommend
3.7 Room cleanliness
4.3 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Jul 2024
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Jan 2020 on Hotels
5 out of 5
by A verified traveler from Q8

Posted 16 Oct 2018
Every was perfect, thanks for the hospitality👌👌👌👌
Comment from Hotel Management
21 Oct 2018 by Mirna Hattar, Hotel Management
thank you for chossing diamond hotel suites for your stay
4 out of 5
Recommended
for Everyone
by A verified traveler

near shops

Posted 2 Jun 2018
clean hotel, near shops, good parking, big rooms, nice area
4 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel good price

Posted 29 Apr 2018
clean room and bathroom , best staff , near shops , good park space ,
Comment from Hotel Management
29 Apr 2018 by Mirna Hattar, Hotel Management
thank you for choosing diamond hotel suites for your stay
4 out of 5
Recommended
for Everyone
by A verified traveler from kuw

Every thing clean

Posted 14 Apr 2018
Big room , clean room , clean bathroom , realy comfort bed
Comment from Hotel Management
18 Apr 2018 by Mirna Hattar, Hotel Management
thank you for choosing diamond hotel suites for your stay
3 out of 5
Recommended
for Everyone
by A verified traveler from kuwait

Posted 8 Apr 2018
like staff , clean , room size , staff response , fast check in , free wifi. didn't like the bed mattress in room 305 its really bad you can feel the springs in your back the truth the hotel ask me if i want to change the room but i was or ready unpacked my bags so i didn't change it. Another thing the room mattress should be the same quality for all rooms in the hotel for example rooms 505, 405 have comfy mattress but room 305 realy realy bad And another thing when you book a hotel there are basic things the hotel should provide in every room such as towels, cloth hangers, soup and you shouldn't have to call the front disk every time to provide it
Comment from Hotel Management
11 Apr 2018 by Mirna Hattar, Hotel Management
dear mr talal thank you for your feedback we ll forward your comment to the management
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted 28 Mar 2018
Very comfort bed - clean - near shops - easy to find
Comment from Hotel Management
4 Apr 2018 by Mirna Hattar, Hotel Management
thank you for choosing diamond-hotel suites for your stay
3 out of 5
by A verified traveler

Posted 25 Mar 2018 on Hotels
The hotel is quite old and very basic. There was no iron in the room and no tea facility but was provided on request. Breakfast is really bad , no variety and kids would not like it at all , and was local food choice. There is a convenient supermarket opposite the hotel, a small burger place on the same side of the hotel. When facing the hotel on the right, food was good from there. Convenient to get JETT bus services to go to Petra, Dead Sea and plenty of cabs you can catch from outside the hotel . Yellow cabs and local cabs are cheap. The staff were friendly but limited with spoken English. If you want cheap then it's okay
Comment from Hotel Management
4 Apr 2018 by Mirna Hattar, Hotel Management
thank you for your feedback sir.
4 out of 5
Recommended
for Everyone
by A verified traveler from kuwait

Thanks for the complimentary stay

Posted 18 Mar 2018
Pros: clean , near my university , shops , restaurants
I want to thank the hotel for the complimentary stay and they were at their word thanks a lot it was good stay every thing were clean and comfortable
Comment from Hotel Management
21 Mar 2018 by Mirna Hattar, Hotel Management
thank you for choosing diamond hotel suites for your stay we hope to keep your exceptions high about us