Ratings based on 17 Verified Reviews
3.5 Room cleanliness
3.5 Service & staff
3.2 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Dec 2022
Good location . Friendly staff
by A verified traveler
Posted 6 Feb 2022
Hi,
First if all they informed me that we didn't receive the reservation from expedia i asked them to see the confirmation from expedia but they ignored, to push me to make the reservation from them directly after long discussion the employee stated i will give you with same price but i will pay the differences from my bucket!!
We forget the mobile charger in the room and we backto take it. They informed my we didn't see it!!
The room was with bad view.
I think that you should review your contract with this unauthorized hotel.
Thanks
by A verified traveler from Detroit
Posted 25 Nov 2019 on Orbitz
I liked that the gym close to Arena Space Hotel. Also the area is at the Gardens. So plenty of restaurant and great spot to go to different areas in Jordan.
I didn’t like that my room has no iron so I couldn’t iron clothes. Also bathroom inside room the bedroom is cold and no heat inside the bathroom.
by A verified traveler from USA
Posted 22 Aug 2019
The room was the same as I saw it in the picutre during booking. Clean, modern, and close to shopping and restaurants. Staff were nice and greating all the time you see them. Very nice hotel.
by A verified traveler
Posted 26 Jul 2019
Really thank you all Arena staff
so polite people staff
so clean and all in time, very nice hotel with good rates and nice room
by A verified traveler
Posted 15 Jun 2019
by A verified traveler
Posted 13 Jun 2019
by A verified traveler from Doha, qa
Posted 28 Apr 2019
The reception asked us to pay for an "extra guest" even though I booked a double-room type. The extra guest is my wife.
by A verified traveler
Posted 26 Apr 2019
by A verified traveler
Posted 20 Apr 2019
Great location, clean room, very nice staff.
Pretty terrible internet connection in the room. Very limited gym access (guys can only go after 5pm).
Comment from Hotel Management
4 May 2019 by R.D.M, Hotel Management
Greetings from Arena Space Hotel- Amman.
First, we would like to thank you for choosing our hotel to stay at during your visit to Jordan. We would also like to thank you for taking the time to share with us your experience at Arena Space Hotel. Your feedback regarding the hotel is truly welcomed and appreciated.
At Arena Space Hotel we strive to surpass the expectations of our guests by delivering the best quality of service we believe our guests deserve. Knowing that you have enjoyed your stay is a thrilling and an encouraging thing to hear. It truly means that our efforts were rewarded.
Thank you and we look forward to welcoming you again in the near future.
Have a wonderful day.
