Ratings based on 342 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
by A verified traveler
Posted 19 Sep 2024
good
Comment from Hotel Management
1 Oct 2024 by Patrice Cornée - General Manager, Hotel Management
Dear Mr. Ayman,Thank you so much for taking the time to review us. We are delighted to read that you have spent a comfortable and a memorable stay with us. At Amman Rotana; we are committed to provide a personalized service for our guests and I am glad that we had accomplished what we have promised. Looking forward to welcoming you again in the very near future. Sincerely,Patrice CornéeGeneral Manager
by A verified traveler
Posted 6 Sep 2024
My friend came to visit me they charged me 50$
That was terrible
Comment from Hotel Management
1 Oct 2024 by Patrice Cornée - General Manager, Hotel Management
Dear Mr. Mohamed,Thank you very much for taking the time to review our hotel and share your feedback following your recent stay at Amman Rotana.We apologize for any inconvenience you may have faced during your stay. Regarding your comment, visitors can be hosted at the lobby and other outlets and have no access to guests rooms and floors. If you wish to host guests in your room, extra charged will be applied.We hope to have the opportunity to welcome you back to our hotel assuring you in advance of our utmost care and attention to your comfortThank you & best regards,Patrice CornéeGeneral Manager
by A verified traveler from cordova
Posted 14 Aug 2024
The property is very nice the location is amazing the rooms are clean and nice the reception is small take long time to check in they have nice lounge in the sixth floor but if you go the there be careful with the bill they add prices so you have to be careful they cheat I noticed some customers complain about that
Comment from Hotel Management
18 Aug 2024 by Patrice Cornée - General Manager, Hotel Management
Dear Mr. Salah,Thank you for reviewing our hotel following your recent stay at Amman Rotana, we are glad to know that you enjoyed your stay with us.Rest assured that we are keen to always provide the best services to our guests and to meet and exceed their expectations.Thank you again for sharing your review. We look forward to welcoming you back in the very near future.Yours sincerely,Patrice CornéeGeneral Manager
by A verified traveler
Posted 4 Aug 2024 on Hotels
Comment from Hotel Management
18 Aug 2024 by Patrice Cornée - General Manager, Hotel Management
Dear Mr. Ahmed, Thank you so much for taking the time to review us. We are delighted to read that you have spent a comfortable and a memorable stay with us. At Amman Rotana; we are committed to provide a personalized service for our guests and I am glad that we had accomplished what we have promised. Looking forward to welcoming you again in the very near future. Sincerely,Patrice CornéeGeneral Manager
by A verified traveler
Lovely
Posted 10 Jul 2024 on HotelsLovely hotel with amazing staff. I loved it! My view was amazing and breakfast was the bomb!
Comment from Hotel Management
18 Jul 2024 by Patrice Cornée - General Manager, Hotel Management
Our Dear Guest, Please allow me first to thank you for taking the time to review your stay at Amman Rotana. Your stay has been indeed a pleasure and we are happy to see your positive review and that you are satisfied with our service provided by our friendly colleagues. Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectation. It is rewarding to know we have accomplished this in your visit and we look forward to welcoming you again in the very near futures. Sincerely, Patrice CornéeGeneral Manager
by A verified traveler
Posted 2 Jul 2024
Comment from Hotel Management
19 Aug 2024 by Patrice Cornée - General Manager, Hotel Management
Dear Mr. Amin,Please allow me first to thank you for taking the time to review your stay at Amman Rotana. Your stay has been indeed a pleasure and we are happy to see your positive review and that you are satisfied with our service provided by our friendly colleagues. Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectation. It is rewarding to know we have accomplished this in your visit and we look forward to welcoming you again in the very near futures. Sincerely, Patrice CornéeGeneral Manager
by A verified traveler
Whether it was amazing view but room not clean eno
Posted 29 Jun 2024 on HotelsWhether it was amazing view but room not clean enough and shower so bad once you take shower all water going out of shower to bathroom and becoming like swimming pool
Comment from Hotel Management
18 Jul 2024 by Patrice Cornée - General Manager, Hotel Management
Dear Mr. Abdel-Hakim,Thank you very much for taking the time to review our hotel and share your feedback following your recent stay at Amman Rotana.We apologize for any inconvenience you may have faced during your stay. Rest assured that this situation does not reflect the standards, the procedures nor the spirit we conduct our business at Amman Rotana or at any of our Rotana propertiesYour valuable feedback gives us the opportunity to improve our services and was thoroughly discussed with the team to take action and to ensure the quality of our service remains consistent.We hope to have the opportunity to welcome you back to our hotel assuring you in advance of our utmost care and attention to your comfortThank you & best regards,Patrice CornéeGeneral Manager
by A verified traveler
Posted 27 Jun 2024 on Hotels
Comment from Hotel Management
18 Jul 2024 by Patrice Cornée - General Manager, Hotel Management
Dear Mr. Baseem,Please allow me first to thank you for taking the time to review your stay at Amman Rotana. Your stay has been indeed a pleasure and we are happy to see your positive review and that you are satisfied with our service provided by our friendly colleagues. Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectation. It is rewarding to know we have accomplished this in your visit and we look forward to welcoming you again in the very near futures. Sincerely, Patrice CornéeGeneral Manager
by A verified traveler
Posted 17 Jun 2024
ا
Comment from Hotel Management
23 Jun 2024 by Patrice Cornée - General Manager, Hotel Management
Dear Mr. Mohammed,Thank you so much for taking the time to review us. We are delighted to read that you have spent a comfortable and a memorable stay with us. At Amman Rotana; we are committed to provide a personalized service for our guests and I am glad that we had accomplished what we have promised. Looking forward to welcoming you again in the very near future. Sincerely,Patrice CornéeGeneral Manager
