Ratings based on 26 Verified Reviews
3.0 Room cleanliness
2.8 Service & staff
3.0 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
DON'T VISIT
Posted 25 Jul 2021 on HotelsThis is a very low level hotel, not worth the stay at all.
There's no internet
Rooms are dirty
AC is not working
Plugs are not working, only 1 or 2
There's no cable TV
Elevators not working
Floors sticky
Everyone smokes everywhere
by A verified traveler
Very bad experience at Al-Fanar
Posted 8 Apr 2020 on HotelsHi there, this was one of the worst Hotels we have ever booked in Amman Jordan. We are from Australia, & New Zealand. We booked a room in January at Al Fanar for 22 nights including breakfast, through the website Hotels.com. Upon arrival at the hotel after 30 hours of travel we were rejected breakfast although we showed evidence on our booking that it included breakfast. I have raised this issue with a person named Lj, who works for Hotels over the phone, i still have this email. Unfortunately, this issue was not resolved and my brother and I spent 22 nights without breakfast at the hotel, as the reception refused to arrange it for us, they asked us for MORE money. In addition, my brother had his phone charger go missing after a room services had happened, and the person at the hotel reception asked us for 4x the price to get us a charger, when in the first place it was not our fault that it went missing. Lack of honesty, they also mentioned to me that it was better to book by paying cash at the reception, because i tried booking another room using the hotels wifi for another group of people, and their wifi didn't allow that option. We have spent a lot of money in this trip expecting for breakfast, to be included and not expecting our personal belongings to go missing. My brother had to go down the road hunting to find another charger. They only like short bookings - 1 or 2 nights maximum 5 nights. Anything more they will treat you unprofessionally.
by A verified traveler
Complete Dump in less desirable side of Amman
Posted 15 Aug 2019 on HotelsThe worst hotel I’ve ever stayed in. I’m no stranger to staying in budget hotels abroad, but this one has been the absolute worst. The hotel is outdated and in horrible shape. Don’t let pictures of the lobby fool you. Our first room was dirty and full of broken/unrepaired items (electrical outlets didn’t work, tub in shower was cracked and dirty, toothbrush holder was hanging off the wall, towel shelf was hanging off the wall, peep hole in our door was cracks and unusable, room phone didn’t work, curtains were dusty, lamps were broken, etc...). The worst part about our room was ants (we were on the 4th floor), and flies that kept coming out of a drain in the bathroom floor. After tolerating our first room for a few days, we finally asked for a new room. The new room still had flies coming out of the floor in the bathroom and the safe didn’t work. I ended up carrying all of our cash around on my person because I had so much distrust for this hotel. On top of all the frustration we were feeling due to the abhorrent state of our first room, the manager blamed us for staying in a room we weren’t happy with! Also, hotel staff flagged down cabs for us twice and, unbeknownst to us until the end of our cab rides, had agreed with the cab drivers on a rediculous sum for the cab fare that was more than it should have cost. This hotel should not be recommended to anyone. It was a complete dump on the less desirable side of Amman. Almost ruined our entire trip. Sad, but true.
by A verified traveler
Posted 1 Aug 2019
Fair price 2.5 stars quality
if you dont expect much it will be ok
by A verified traveler from Petra
Posted 11 May 2019
not clean at all !! the room are very smelly and the hotel inside looks very old !
by the way the staff are friendly.
by A verified traveler
Posted 29 Nov 2016 on Hotels
by A verified traveler
Posted 17 Sep 2016 on Hotels
It's dirty, this place is not worth 3,1/2 star its old building and dirty with no service
Recommended
for Everyoneby A verified traveler from berkeley,ca
Here on a tour...
Posted 2 Dec 2015
Pros: Friendly staff. Nice amenities and room size.
Cons: Make terrace or lobby non smoking!
Location: Seems far from things.
As far as three stars go-especially in capital cities- it is okay.
I had a friendly greeting at 3 am when I arrived. Got to sleep comfortably until a harpy rang early looking for payment.
Hotel shows its age and chain lock is feebly attached to molding that falls off at slightest touch.
A bit far from things.
But staff are friendly and the buffet breakfast is very good- great foool.
Sure wish the lovely terrace was non-smoking but too common here.
by A verified traveler from N
Disgusting
Posted 2 Oct 2015Cockroach was killed by me in room, water was cut off and toilet didn't work and they didn't move us to another room
by hasan
encouyrage others to stay in al fanar
Posted 12 Aug 2015 on Hotelsit was good and comfortable
