Amish Country hotel rooms a the Best Western

"What an amazing property! Our kids had a blast. From the koi pond, to the play houses and play area, hot chocolate machine, to the path, pool, hot tub, cold plunge... topped off with a little movie theater!! It was wonderful and we will be back. All that said, the front desk staff needs a TON of work. Not friendly or inviting, and didn't explain anything that the wonderful resort offered!!!! In the morning there was an instructor led class in a beautiful gym... NONE of this was explained to us! You would think when you see someone checking in with kids that they would ask if we had been there before or tell us what the hotel offered. NONE of that. They were on their phones and gave BAD customer service. I had to ask about the theater, they didn't tell me. I saw a sign. The only friendly staff were the ladies we saw cleaning and the workout instructor that I randomly met. It wasn't just us, I experienced other guests receiving the same treatment we had. It was almost like we were a bother to them. Even a smile and a "Hello" goes a long way. It wasn't just 1 woman, there were 4-5 over our trip that all acted the same way. Hopefully this can be addressed. "

"Access to the room via stairs were a challenge. Not ADA s compliant. "

"Absolutely beautiful place! Friendly Staff and love that every room has a private balcony to enjoy the views. "

"My husband and I stayed for our 20 year anniversary and this place far exceeded our expectations! We had planned on staying somewhere else but decided last minute to reserve a room here. The view is stunning. I love that there are rocking chairs right outside our door and that we can enter from outside but that we also have access to the inside of the home. We had an issue with the air in our room and we called Leon and he immediately moved us to another room. This was the perfect anniversary trip. Made even more better by our hotel! Beautiful, perfect, place. "

"It was our first time staying and we really enjoyed it, close to everything. First night kids running and jumping in room above us until 11:30 pm. Other than that, it was a great stay"

"Great stay. Very comfortable & friendly. Quiet & clean. "

"The room was very clean and the hotel was quiet. We had a very nice stay."

"My wife and I travel from Columbus Ohio to Canton frequently to see family and we absolutely love the Ramada Inn in Strasburg Ohio. The owners and the staff are wonderful, it has a pool, hottub & a bar that has some really good menu items."

"Nestled in the middle of a thriving forest with an overabundance of wildlife. We loved the property with trails and loved birdwatching from our room. "