Ratings based on 848 Verified Reviews
3.6 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Lake View
Posted 28 Oct 2024
The staff was really nice but its very dated. Needs alot of work. The pool was empty which was disappointing. Doors slamming part of the night. Breakfast was microwave sandwiches and hostess donuts. Owner obviously doesnt spend much money to upkeep the property. Needs major renovations. Parking lot needs help. Room was clean but chips in the bath tub probably leaks into the floor. I ordered a suite it wasnt just a couch in the room hardly qualified as a suite. Even the building itself was cracked and falling in. Would not go there again many nicer motels next door and across the strest. Baymont has gone to hell.
Comment from Hotel Management
30 Oct 2024 by Manager, Hotel Management
Hello Debra, We appreciate your feedback and are glad you found our staff to be pleasant. We value all guest comments and will certainly take your thoughts into consideration for potential improvements. Your experience will assist us in maintaining and ultimately enhancing our property for all future guests. Thank you for choosing to stay with us.
by A verified traveler
Posted 25 Oct 2024
Overall good.
Comment from Hotel Management
27 Oct 2024 by Manager, Hotel Management
Hello Daniel,We appreciate your feedback and are pleased to hear you had a generally positive experience during your stay. Thank you for choosing to stay with us, and we hope to welcome you back in the future.
by A verified traveler
Posted 20 Sep 2024
Comment from Hotel Management
20 Sep 2024 by Manager, Hotel Management
Hello Jane M,We're delighted to hear you had an enjoyable stay with us! We appreciate your rating and look forward to welcoming you back soon to create more wonderful memories.
by A verified traveler
Posted 19 Sep 2024
No complaints. Nice place great price.
Comment from Hotel Management
20 Sep 2024 by Manager, Hotel Management
Hello Diann,We appreciate your positive feedback and are glad you enjoyed your stay with us. Our team strives to provide excellent value for our guests. If you have any future stays planned, feel free to reach out to us for assistance.
by A verified traveler from Seymour
Posted 17 Sep 2024
Comment from Hotel Management
18 Sep 2024 by Manager, Hotel Management
Hello Linda,Thank you for choosing to stay with us! We appreciate you taking the time to share your experience. If you have any further feedback, please don't hesitate to reach out to us so we can address any concerns. We hope to welcome you back soon!
by A verified traveler
Posted 15 Sep 2024
Comment from Hotel Management
16 Sep 2024 by Manager, Hotel Management
Hello Aubrey, We're sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us directly with any feedback you have so we can address your concerns accordingly. We value your input and would like the opportunity to make things right.
by A verified traveler
Posted 13 Sep 2024
Comment from Hotel Management
14 Sep 2024 by Manager, Hotel Management
Hello Angel,We are sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us with any specific feedback you may have so we can address any issues accordingly. We value your input and hope to have the opportunity to welcome you back in the future.
by A verified traveler
Posted 12 Sep 2024
Comment from Hotel Management
13 Sep 2024 by Manager, Hotel Management
Hello Arieanna, We appreciate you taking the time to stay at our hotel. We hope you had a pleasant experience with us. If there are any areas you feel we could have improved on, please don't hesitate to reach out to us so we can address them.
by A verified traveler
Smaller but decent for the price
Posted 19 Aug 2024 on HotelsDecent hotel for the price. We did not use pool area while we stayed one night. It's a smaller hotel. parking lot entrance needed potholes filled. Could use some updating but for the price, it served it's purpose
Comment from Hotel Management
21 Aug 2024 by Manager, Hotel Management
Hello Kristina, Thank you for choosing to stay with us and for taking the time to share your feedback. We appreciate your comments and will share them with our team for future improvements. We hope to welcome you back again in the future.
by A verified traveler
Posted 18 Aug 2024
Front desk was very friendly.
Big clean room.
Comment from Hotel Management
18 Aug 2024 by Manager, Hotel Management
Hello Robert,We are delighted to hear that you found our front desk staff friendly and enjoyed your spacious and clean room. Your comfort is our priority, and we strive to provide excellent service to all our guests. Thank you for sharing your positive feedback with us.
