Ratings based on 299 Verified Reviews

4.2 out of 5
88% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 13 Nov 2024
Staff pleasant and professional. Unfortunately bed was uncomfortable - as only 2 nights we did not let front desk know
5 out of 5
by A verified traveler

Posted 7 Nov 2024
Friendly, attentive staff.
4 out of 5
by A verified traveler

Posted 31 Oct 2024
Good location
1 out of 5
by A verified traveler

Posted 12 Sep 2024
no hot water for the shower. very basic configuration. The room I booked was supposed to have a "bay view" but most of the view was covered by trees. There is not much of a view for charging extra.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Sep 2024
5 out of 5
by A verified traveler

Posted 12 Jul 2024 on Wotif
The beds and pillows were comfortable. Some of the maintenance was interesting. Staff were great although meal prices a bit expensive although guess products need to come from mainland. Food was tasty
5 out of 5
by A verified traveler

Posted 5 Jul 2024
Very friendly staff.
4 out of 5
by A verified traveler from Milwaukee

Posted 22 Jun 2024
Beautiful area. Great view of bay. Most staff outstanding. Only exception - male staff person at desk Friday evening was checking us out early as we were leaving before desk opened Sat AM. Tour leader for large group arrived, and rather than finish checking us out, he had the nerve to ask us to come back later after he finished with group. Fortunately, the visiting tour guide had some manners and sensibility and told him to finish with us first.
5 out of 5
by A verified traveler

Posted 3 May 2024 on Wotif
Didn’t like having to park out on the road
5 out of 5
by A verified traveler

Posted 1 May 2024
Staff members were very polite