Ratings based on 20 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 May 2023
The staff were very off, there was no warm greeting when we arrived. We were called each morning about breakfast when we were there for a break not ti be disturbed with calls. We were so deflated by the place we checked out two days earlier
by A verified traveler
Posted 21 Jul 2021 on Orbitz
Very nice stay and decent staff
by A verified traveler
Zero star service, but comfortable rooms
Posted 3 Jan 2021 on Hotels1. Half an hour for check-in with no other guests
2. Had to remind multiple times for welcome drink, slippers, tea bags
3. Very dirty balconies, had to separately request for cleaning
4. Was locked out of room for couple of hours due to faulty lock, and everyone just passed me from one person to another to have it fixed
5. Worst part - terrible restaurants: lack of variety, pathetic service, left over dishes from dinner are kept in breakfast
by A verified traveler
Very good hotel with one little niggle.
Posted 10 Feb 2020 on HotelsAn atteactive looking hotel, with nice grounds at rear of main hotel.
Reception on arrival at hotel was excellent.
The staff are excellent, well trained and attentive, well done.
Overall i would say hotel a reasonable to good 5 star property which is value for money paid.
Only issue we had was the balcony of the rooms have lots of bird droppings on them.
We asked to be moved rooms and this was done promptly. The rooms are spacious and reasonanly attractive.
by A verified traveler
a gem
Posted 25 Jan 2020 on Hotels5 miles out of Jaipur , but quiet . 5 star property at a 3 star rate
by A verified traveler
A lovely place to stay
Posted 14 Jan 2020 on HotelsAfter checking in, we upgraded to the Villas / cottages outside of the main hotel. It was a dream villa. Lovely decor and amazingly quiet away from the noise of central Jaipur.
This place is far out from most places, but not too costly in a taxi.
Would highly recommend.
by A verified traveler
Posted 5 Jan 2020
by A verified traveler from Rugby
Posted 14 Apr 2019
Great service great accommodation and location would recommend
Comment from Hotel Management
8 May 2019 by Reservations, Hotel Management
Dear Valued Guest,
We thank you for taking out valuable time. We would like to thank you for a positive feedback. We hope we have lived up to your expectations and will make your next visit better than this one. .
Thanks & regards
Reservations
Indana Palace, Jaipur
by A verified traveler
Posted 8 Mar 2019
Staff was very friendly. Food was excellent. Rooms were clean.
by A verified traveler
Posted 23 Jan 2019
We had an issue at check-in that was very poorly handled by the staff. After 30 minutes, we finally were allowed to speak with a manager. The hotel was either burning incense or spraying a scent in the hallway that we thought was unpleasant. We stayed at the hotel in winter and there was no heat. We needed to sleep in our clothes. Compared to the other hotels we used in Infia, this hotel was mediocre.!
