Ratings based on 371 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Aug 2024
Location magnificent and iseal for a lakes holiday. Restaurant bar good. Dinner menu very average. Staff very friendly. Complimentary breakfast poor and cooked items almost cold. Very limited if you are vegetarian.
Parking is a major issue. If you can get a space hang on to it. Would be inadequate even iif exclusive to residents but also at a charge open to non-residents.
Overall impression disappointing but could easily be brilliant.
by A verified traveler
Posted 19 Aug 2024
Lovely staff and clean - pity shower was a dribble!
by A verified traveler
Posted 13 Aug 2024 on Hotels
by A verified traveler
Posted 6 Aug 2024 on Hotels
by A verified traveler
Walking holuday
Posted 10 Jul 2024 on HotelsA very pleasant stay here for a walking holiday. The room was spacious and comfortable, the staff courteous and friendly and very good breakfast. Would stay again
by A verified traveler
Posted 29 Jun 2024
by A verified traveler
Posted 9 Jun 2024 on Hotels
The staff were so friendly and helpful
Comment from Hotel Management
10 Jun 2024 by Guest Experience , Hotel Management
Thank you for passing on your feedback, we pride ourselves on our customer experience and the high-quality standards we thrive to maintain. We could not be happier that you had a fantastic stay with us. We hope to see you very soon.
by A verified traveler
Posted 9 Jun 2024
The hotel is in a great location and we had a Windermere room behind hotel across the road. Car parking was a bonus. Breakfast good.
Had lunch there with family who came to us and it was very disappointing which was a shame.
Comment from Hotel Management
10 Jun 2024 by Guest Experience, Hotel Management
We appreciate your feedback. As a company, we are always looking at ways to improve our guest experience. Please note, your comments will be passed on to those relevant and we hope to welcome you back.
by A verified traveler
Posted 31 May 2024 on Hotels
Comment from Hotel Management
10 Jun 2024 by Guest Experience , Hotel Management
Thank you for your rating. See you again.
by A verified traveler
Posted 31 Mar 2024
Location is great. Staff are very helpful, breakfast is excellent and lots of choice. We had a superior room at the Windermere Rooms. I expected a better view/facilities for the cost, rooms were very warm but could be easily fixed by turning the radiators down. Floor in the bedroom was slightly uneven which didn’t affect the stay but something I didn’t expect for the price of the room. I would definitely stay again but probably wouldn’t pay for a superior room.
Comment from Hotel Management
1 Apr 2024 by Guest Experience, Hotel Management
Thank you for your positive and constructive feedback. I will ensure your feedback is passed on to be reviewed. Guest satisfactory is a top priority of ours and we are always looking at ways to improve our guest experience. We hope to welcome you back in the future.
