Ratings based on 408 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Jan 2025
by A verified traveler
Posted 10 Dec 2024
by A verified traveler
Posted 1 Dec 2024
Beautiful lodge but limited options for.breakfast and dinner otherwise a fantastic place to stay
Comment from Hotel Management
21 Dec 2024 by Author, Hotel Management
Thank you for your review and kind words about our beautiful lodge! We’re so pleased you found it a fantastic place to stay.
We appreciate your feedback regarding the breakfast and dinner options. While we strive to offer a menu that caters to a variety of tastes, we’ll take your comments on board as we continue to refine and enhance our offerings.
We hope to have the pleasure of welcoming you back for another enjoyable stay in the future!
Best regards,
Rothay Garden Hotel
by A verified traveler
Posted 25 Nov 2024
I had a wonderful stay at this hotel! The staff were exceptionally friendly and welcoming, making us feel right at home. The spa facilities were a real highlight—so relaxing and luxurious. The food was absolutely superb, with a high-end dining experience that exceeded expectations. The location was perfect, offering easy access to nearby attractions. Overall, it was a really nice experience, and I would definitely recommend it to anyone looking for a top-notch stay.
Comment from Hotel Management
21 Dec 2024 by Author, Hotel Management
Thank you so much for your glowing review! It’s truly heart warming to know that you had such a wonderful stay with us. Our team takes great pride in providing a welcoming and friendly atmosphere, so it’s lovely to hear we made you feel at home.
We’re thrilled that you enjoyed the spa facilities and found them to be a highlight of your visit. It’s also fantastic to know that our food exceeded your expectations – our chefs are passionate about delivering a memorable dining experience.
Our location is indeed perfect for exploring the beautiful surroundings, and we’re so pleased you appreciated that too. Thank you for recommending us, and we very much look forward to welcoming you back in the future!
Warm regards,
Rothay Garden Hotel
by A verified traveler
Posted 9 Nov 2024
by A verified traveler
Posted 8 Nov 2024
On first impression, we started off not great as there was a mixup. If you bring a dog you MUST book a dog friendly room - not just let them know a few days before as they won’t let you bring your dog if a dog-friendly room isn’t free.
They were willing to discuss which I appreciated but I still couldn’t bring my dog.
The room I got, was the one above the kitchen, which meant between 8pm and 11pm I smelled cigarette smoke from staff and heard conversation outside. We reported this to manager and his first comment was to speak with staff. It didn’t work as it happened again the second night. My husband went downstairs to tell reception again and it finally stopped and didn’t continue the last day we were there. They offered a complimentary drink in our room, which was kind and thoughtful.
So all in all - I appreciated the responsiveness after our pushing, but I think the staff need some training on courtesies regarding noise and smoke given the kitchen is below one guest room.
Otherwise the amenities were very nice. Last comment. Go for the full English at breakfast for a substantive meal, otherwise the portions strangely give you ‘military rations’ vibes (I.e. bland handful of green peas atop dry toast with poached eggs - strange item?). Anyway - all in all favorite was the spa facilities and the location in Grasmere. Thanks for a pretty much pleasant experience.
by A verified traveler
Posted 2 Nov 2024
Very nice room!
by A verified traveler
Posted 24 Oct 2024
In a delightful spot with lovely views all round. Very close to the charming village of Grasmere
Comment from Hotel Management
31 Oct 2024 by Rothay garden by Harbour Hotels, Hotel Management
Thank you for your kind words.We look forward to the next time you stay and are glad you enjoyed your stay with us.
by A verified traveler
Excellent stay
Posted 13 Oct 2024 on HotelsA brilliant find in a unique and chilled out location. The staff were incredibly friendly, helpful and flexible. The property has clearly had an excellent refurbishment. Nice spa. Couldn't fault our stay at all.
Comment from Hotel Management
24 Oct 2024 by Rothay Garden hotel, Hotel Management
We appreciate your feedback and look forward to welcoming you back the next time you chose to stay with us.
by A verified traveler
Posted 2 Oct 2024 on Hotels
Comment from Hotel Management
24 Oct 2024 by Rothay Garden hotel, Hotel Management
We appreciate your feedback and look forward to welcoming you back the next time you chose to stay with us.
