Ratings based on 98 Verified Reviews
3.7 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Nov 2024
Great staff at entrance. Restaurant was a bit dirty. Had to call staff to serve us.
Difficulty sleeping due to noise late at night outside room
Gym facilities need updating.
by A verified traveler
Posted 30 May 2024
Clean, beautiful! Located on the water.
Very good food! Service is great!
by A verified traveler
Posted 25 Mar 2024
Hotel deco looking tired, corridor carpets dirty, doesn't supply 2 room entry cards per couple, bathrooms towels are old & frayed. The duty manager appeared to be cold and unwelcoming. Generally we got the impression the management was not investing enough into the hotel. some of the dining room staff gave good service and the chef accommodated our special requests.
Comment from Hotel Management
5 Apr 2024 by Chinchu M, Hotel Management
Dear Guest,NamaskaramWe are extremely concerned to know that you did not have a pleasant experience at Ramada by Wyndham Alleppey.We regret to learn of the issues that marred your stay with us. This is not how we would want you to remember your holiday with us. We have raised your feedback with our management team. The team has already started a process to investigate the matter. We request you not to take this as a norm and allow us one more opportunity to host you as per Ramada's usual repute.Thanks & regardsChinchu MManager - Reservations
by A verified traveler
Posted 11 Nov 2023
by A verified traveler
Posted 30 May 2023 on Hotels
Comment from Hotel Management
20 Jun 2023 by Chinchu M, Hotel Management
Thank you for holidaying at Ramada by Wyndham Alleppey and sharing your valuable feedback. We are extremely concerned of the issues, which you have highlighted. This is not how we would want you to remember your vacation. The resort management has taken a note of your concerns and is doing all that it takes to ensure that the deviations are corrected at the earliest.
by A verified traveler from EDMONTON
Posted 9 Mar 2023
Good
Comment from Hotel Management
5 Apr 2023 by Chinchu M, Hotel Management
At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us.Thank you for rating us as your favorite hotel .It is indeed a strong message which will encourage our team to keep up their good work.Once again we thank you for sharing your valuable feedback and look forward to welcome you back soon
by A verified traveler
Posted 6 Mar 2023
Comment from Hotel Management
5 Apr 2023 by Chinchu M, Hotel Management
Thank you for holidaying at Ramada by Wyndham Alleppey and sharing your valuable feedback.We are extremely concerned of the issues, which you have highlighted. This is not how we would want you to remember your vacation.The resort management has taken a note of your concerns and is doing all that it takes to ensure that the deviations are corrected at the earliest.
by A verified traveler
Posted 30 Jun 2022
Need upgrades
by A verified traveler
Posted 5 May 2022 on Hotels
by A verified traveler
Posted 26 Mar 2022 on Hotels
