Ratings based on 572 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
No complaints
Comment from Hotel Management
18 Nov 2024 by Brand Experience Team, Hotel Management
Hi Britnay,Thank you for positively rating your stay!!Maz K.#Team6
by A verified traveler
Posted 17 Nov 2024
Staff was very nice. Comfortable room. Convenient just off fwy.
Comment from Hotel Management
18 Nov 2024 by Brand Experience Team, Hotel Management
Hi Sandra,We cannot wait to have the opportunity to serve you again and surpass your expectations in the future! Maz K.#Team6
by A verified traveler
Posted 16 Nov 2024
Ju
by A verified traveler
Posted 11 Nov 2024
A very popular person stayed next door (maybe he was selling a lil something). Door knocks all night, people would go in, people would leave. The possible customers (if the guy was selling something) were noisy again when they started their cars and left….this happened all night long. I don’t know any other explanation for so many guests through the night in an hotel room. Also, a broken down mini van was just in the parking lot with luggage on its roof all day and night.
Comment from Hotel Management
12 Nov 2024 by Brand Experience Team, Hotel Management
Hi Charles,Although we appreciate the wonderful rating we do apologize that your stay wasn't as comfortable as anticipated. Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Brand Experience Team, Hotel Management
Hi Ken,Thank you for the excellent review! Maz K.#Team6
by A verified traveler
Posted 10 Nov 2024
While driving from Missouri to California, we stopped just for the night. The mattress felt like it had old springs, the vent didn’t have a cover so we couldn’t direct the air.
The bathroom seemed old but clean.
The girl at the desk was very helpful and sweet.
The food across the street was authentic Mexican and delicious.
For a night stop it was just fine.
Comment from Hotel Management
14 Nov 2024 by Brand Experience Team, Hotel Management
Hi Ingrid,Thank you for your rating. We strive to ensure every guest has a positive experience, and your feedback is important to us. If there is anything we can do to improve, please feel free to let us know. Maz K.#Team6
by A verified traveler
Posted 8 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Brand Experience Team, Hotel Management
Hi Destiny, Thanks for your review, we really appreciate the support. Lilith#Team6
by A verified traveler
Posted 1 Nov 2024
Comment from Hotel Management
1 Nov 2024 by Brand Experience Team, Hotel Management
Hi Richard,Thank you for the perfect rating!Lilith#Team6
by A verified traveler
Posted 29 Oct 2024
Housekeeping staff deserves thanks for their hard work.
Comment from Hotel Management
30 Oct 2024 by Brand Experience Team, Hotel Management
Hi Karen,Your feedback means a lot to us, and we eagerly anticipate your next visit. If there is anything we can do to make your next experience even more enjoyable, please do not hesitate to let us know. Maz K.#Team6
by A verified traveler
Posted 16 Oct 2024
Walking dead everywhere
Comment from Hotel Management
16 Oct 2024 by Nancy Y., Hotel Management
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
