Ratings based on 882 Verified Reviews
3.7 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Jul 2024
Ok
by A verified traveler
Posted 23 Jul 2024 on Orbitz
This is an older property in a busy coastal area of Salvador. Not a bad value for the offering. A nice breakfast is included and the location is convenient for walking/touring the coastal area.
by A verified traveler
Posted 12 Mar 2023
The toilet seat bolt was broke and toilet seat flopped around. The toilet didn't flush worth a crap, even small excrements would haunt us, had to use plunger one time. I saw a cockroach almost every day. There were no channels in English, the screen was snowy, not many channels to chose from, couldn't get YouTube, the air conditioning quit two days before check out, and there was only one guy who spoke English. The very first day I went to check in I spoke English and he acted like he didn't understand, so my girlfriend talked to him, then he breaks out speaking English and I asked him why he acted like he didn't know what I was saying and his reply was, "I don't listen to anything." There are only three languages acknowledged for North, Central, and South America: English, Spanish, and Portuguese, and what do these people think the tourists will speak? Bed sheets, hardly any, not again unless by mistake.
by A verified traveler
Third time was not a charm
Posted 10 Jul 2021 on HotelsGreat location but this was my 3rd time staying here in the last year and was very disappointed. Must have been a change of mgt because the other times was perfect. We changed rooms 2x. Once for leaks and the other the AC stopped working. We always went to eat breakfast at 9am and 3 out of 5 times they were out of several things. One evening while returning from the beach with my family at 530pm the front desk had locked the doors and we had to wait outside 30 minutes for someone to let us inside. The front desk clerk that come from thee back room you could tell was obviously sleeping. I travel a lot and this is the first time I have complained about any hotel. It is always easier to keep a customer than to find a new one. Will never venture there again.
by A verified traveler
Posted 15 Jun 2021 on Ebookers
Staff Really unhelpful, room very dirty, other guest making noise all night walking around and staff didn’t do nothing about, jacuzzi vey dirty, room smelling mould, infiltration on the Celling;
Good location though
by A verified traveler
Posted 3 Jun 2021
by A verified traveler
Posted 30 Jan 2021
by A verified traveler from Miami
Posted 21 Sep 2019
Great deal , excellent breakfast , i would book again
by A verified traveler
Posted 26 Nov 2024
by A verified traveler
Posted 7 Nov 2024
Hotel me passou tolhas sujas, pia quebrada, ar condicionado quebrado, saindo água, banheiro todo sujo, não podia atender ninguém, nada, que horror!
