Ratings based on 13 Verified Reviews
4.5 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Jun 2024
by A verified traveler
Posted 2 Oct 2023
Great property with great views. It is not located centrally or at the beach. Takes about a 20 minute walk.
by A verified traveler
Posted 27 Sep 2023
Absolutely beautiful place to stay in Amalfi. Full large room suite with kitchen, 1 double bed and 1 single bed. You can see all of Amalfi from the balcony. The recommendation to take the Amalfi-Pogerola bus and get off at the church Santa Maria assunta stop (Pastena) is the way to go. Just a short downhill walk to the apartment. If you Google maps it will recommend you get off on the highway and walk up which is uphill the entire way. We walked downhill twice to the Amalfi town center, just 20 minutes, very doable and great views throughout. Thank you very much Leonardo!
Comment from Hotel Management
29 Sep 2023 by leopardo72, Hotel Management
Thank you :)
by A verified traveler
Posted 12 Sep 2023
DO NOT STAY HERE!!!!!
This was the WORST property I have EVER stayed at, nothing was working and EVERYTHING is VERY OLD (nothing has been updated for 40 years at this place). The stove, oven, washing machine and locks were all broken, it is NOT WORTH THE PRICE.
I went to the bathroom and locked the door and it didn't open again. The lock was completely jammed because the key was a skeleton key from the 1960s. I got locked in the bathroom for over 1.5 hours and I called and messaged the Owner and he never responded. My mom had to call the neighbour to break down the door so that I could get out. On top of that, the Owner finally called 2.5 hours later and told me that I have to pay 100 Euros for the damage, or he would call the police.
It is also impossible to find this place, there are NO SIGNS anywhere and it is not listed on Google maps. From Amalfi it was a 100 Euro cab ride for 1.9km uphill, but you can take the Cita bus to Pergerola for only 1.40 Euros, but it's impossible to know where to get off. We asked the driver and the locals and no one knew here to go. There are no instructions from the property on how to get there, and the Owner doesn't EVER respond to any messages (we called, emailed and messaged on Expedia and WhatsApp, but he never got back to us).
When we finally found it (after walking 2km from Pergerola with our bags, there were 156 steep stairs to get to the place. My mom is 75 years old and couldn't carry her bags down and back up all the way.
Comment from Hotel Management
16 Sep 2023 by leopardo72, Hotel Management
VIVANICO GONZALESDO YOU EVEN HAVE THE COURAGE TO WRITE THE REVIEW? he told many lies, and only big lies. You caused us 600 euros of damage, you broke the bathroom door because like children you locked yourself in even though there was only your mother in the room with you. . The girls in the room next to yours contacted us so my wife came to you and you wanted to beat her.beat my wife who came to your aid 30 minutes after your request? BUT IT WAS BETTER LIKE THIS BECAUSE IF I CAME I would have thrown you into the sea. YOU DON'T USE VIOLENCE WITH WOMEN, AND ESPECIALLY WITH MY WIFE!!!You came with your mother to our HOLIDAY HOME, which is not a hotel or even a b&b so we don't have a reception, YOU LOCKED YOURSELF IN THE BATHROOM WITH THE KEY AND IT'S STRANGE BECAUSE ONLY YOUR MOTHER WAS IN THE ROOM WITH YOU. THIS IS NOT NORMAL. THE GIRLS TOGETHER WITH MY WIFE CALLED THE POLICE BECAUSE YOU WERE CRAZY, EXPEDIA TOLD ME TO CALL THE POLICE AND TO LET YOU OUT AFTER WHAT YOU HAD DONE, DID YOU WRITTEN IN THE REVIEW THAT THE GIRLS THAT BREAK DOWN THE BATHROOM DOOR? BUT YOU BROKE THE DOOR AND NOT THE GIRLS AND.. You're a coward. YOU BROKE THE BATHROOM DOOR AND YOU DIDN'T GIVE MONEY YOU ONLY GAVE 50 EUROS, THIS IS THE PRICE YOU'RE WORTH.I HOPE THAT GUESTS LIKE YOU DO NOT ARRIVE IN ANY STRUCTURE IN THE WORLD, WE OFTEN HAVE MORE MONEY THAN YOUR STAY.
by A verified traveler from springfield
Posted 16 May 2023
Great views of the coast. We were let off by a taxi i didnt check the parking. You have to walk down hill a ways to the property. We decided to walk into Amalfi thr next day instead of driving so just walked a mile down to the road and into town
Very woodsy outdoors property which we loved
by A verified traveler
Posted 4 Aug 2022
Great place! It’s the tiny details that makes Residenza Genararo stand out. Highly recommend.
Comment from Hotel Management
10 Aug 2022 by leopardo72, Hotel Management
thank you
by A verified traveler
Amalfi Horror
Posted 12 Jun 2018 on HotelsOwner was extremely unprofessional, we could not get in contact with him at all. We had to call Hotels.com so they can try to reach out and even then that didn’t work. Upon arriving our cab driver (who was familiar with the area) could not find this place. We ended up stranded on the side of a very dangerous road while we tried contacting the owner. I decided to venture out on my own and take about 8 flights of very rocky uneven stairs that were nowhere mentioned on the listing. By some miracle I arrived to the residence, luckily a lady cleaning the apartment was there. As much as we tried communicating with her it was very difficult as she did not speak English but apparently she was the one “in charge” of checking us in and wasn’t aware of our early arrival. She was trying her absolute best but the owner should have been taking care of this. This was a family trip so we had 6 people that had to come down those devil stairs with luggage, it was honestly at least a 20 minute ordeal, especially having to carry a 40+lb suitcase. If I had known about the exact location and the fact that we had to go up and down this many flights of stairs I would have stayed elsewhere. It’s a beautiful view but getting to the Amalfi square was very difficult as we had no direction from the owner. I’m very unhappy with this stay.
*house is a few more flights of stairs below the church picture provided.
Comment from Hotel Management
28 Jun 2018 by ANNA, Hotel Management
HOPE DO NOT ARRIVE MORE IN THE AMALFI COAST OF MALEDUCED AND INCIDENT GUESTS AS THESE LORDERS..the check-in is at 15.00 and 'you together with your friends at 11:00 without informing anyone, the customer of the day before was still in room, you have disturbed their tranquility 'and our shouting and joking drinking beers, THAT THERE ARE STAIRS TO ARRIVE FROM US THERE IS WRITTEN AND THERE IS A PHOTO. The Amalfi coast is made of mountains
rocky and sea and stairs.Before taking a trip, study the place where you go and then book that place.
by A verified traveler
Posted 26 Jul 2024 on Hotels
by A verified traveler
Posted 25 Apr 2023 on Hotels
Comment from Hotel Management
25 Apr 2023 by leopardo72, Hotel Management
SIGNORA Marianna ma lei e' la signora che non ha pagato la tassa di soggiorno per il comune di Amalfi, e che sei andata via di nascosto il giorno prima hai detto che non avevi monete.. comunque grazie a te l'ho dovuta pagare io per te.poiche' sono il responsabile della struttura.grazie ancora
by A verified traveler
Posted 30 Aug 2022 on Hotels
Comment from Hotel Management
8 Oct 2022 by grazie, Hotel Management
grazie