Ratings based on 146 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Brooklyn
Posted 5 Nov 2024
My father found this hotel and the management and staff (thank you Mr. Krishna!) to be amazingly caring and supportive. Food was excellent and the premises were too.
Comment from Hotel Management
10 Nov 2024 by Amit Gera, Hotel Management
We very much appreciate your comments regarding your stay at the Novotel Chennai Chamiers Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best Regards,Amit GeraGeneral Manager Novotel Chennai Chamiers Road
by A verified traveler from Burnaby
Posted 31 Oct 2024
Average. Expected more
Comment from Hotel Management
10 Nov 2024 by Amit Gera, Hotel Management
Dear Mr. Sriram,Thank you for taking the time to tell us about your experience at the Novotel Chennai Chamiers Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best Regards,Amit GeraGeneral Manager Novotel Chennai Chamiers Road
by A verified traveler
Posted 10 Sep 2024
Comment from Hotel Management
14 Sep 2024 by Amit Gera, Hotel Management
Dear Nimit,Thank you for your very kind feedback. Comments such as these always encourage us to enhance our efforts to provide the best in hospitality and service.It was a pleasure to have you stay with us, and we look forward to welcoming you back.Best Regards, Amit GeraGeneral ManagerNovotel Chennai Chamiers Road
by A verified traveler
Posted 7 Sep 2024
Good stay fort a reasonable price
Comment from Hotel Management
14 Sep 2024 by Amit Gera, Hotel Management
Dear Paramesh,Thank you so much for the review. Comments such as yours motivate us to walk that extra mile to ensure the expectations of discerning guests such as yourself are met and exceeded. We look forward to welcoming you again in the future.Best Regards,Amit GeraGeneral ManagerNovotel Chennai Chamiers Road
by A verified traveler
Posted 13 Aug 2024 on Hotels
Comment from Hotel Management
14 Sep 2024 by Amit Gera, Hotel Management
Dear Oscar,Thank you for your review, everything we do is aimed at providing you with an excellent stay experience and your feedback is extremely valuable. We hope to have the pleasure of welcoming you back many more times.Best Regards, Amit GeraGeneral ManagerNovotel Chennai Chamiers Road
by A verified traveler
Posted 28 Jul 2024
Polite staff - helpful. Good property - neat and clean.
Comment from Hotel Management
14 Sep 2024 by Amit Gera, Hotel Management
Dear Pooja,Thank you for taking the time to write a review about your experience at the Novotel Chennai Chamiers Road. It is a pleasure to read that you enjoyed your visit to our hotel.On behalf of the entire team, I look forward to welcoming you back in the near futureWarm Regards, Amit GeraGeneral ManagerNovotel Chennai Chamiers Road
by A verified traveler
Posted 27 Jul 2024
Excellent front desk breakfast workers and the Breakfast
Comment from Hotel Management
14 Sep 2024 by Amit Gera, Hotel Management
Dear Baskaran,Thank you for the wonderful review. In our constant strive for excellence, reviews like these keep us motivated.On behalf of the entire team, I look forward to welcoming you back in the near futureWarm Regards, Amit GeraGeneral ManagerNovotel Chennai Chamiers Road
by A verified traveler
Very very average stay !!
Posted 4 Jul 2024 on HotelsHotel may be renowed but i didnt have a great experience.
1. They checked me in early - so thats a pro..very accomodative
2. Room was good and clean. However sheets werent clean . I requested a change later .
3. House keeping qas done daily but late or qas not to the mark.
4 Housekeeping has tamperer with my suitcase lock and it was evident as my suitcase was jammed . I had complained to reception but except a sorry i didnt receive anyither feedback.
5. Restaurant was very slow in service, required to be informed about cleanliness all the time . Tables were unclean and table tops were dirty .To me the staff and manager there require training on how to handle people
After paying this much , this hotel is not worth it .
Comment from Hotel Management
11 Jul 2024 by Amit Gera, Hotel Management
Dear Vidya,Thank you for taking the time to tell us about your experience at the Novotel Chennai Chamiers Road. We regret that your stay experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to serve you better in the near future.Best Regards
by A verified traveler
Posted 18 Jun 2024
its not clean
Comment from Hotel Management
11 Jul 2024 by Amit Gera, Hotel Management
Dear Chanakya,Thank you for rating Novotel Chennai Chamiers Road. We have noted your feedback regarding cleanliness. Rest assured that your feedback is important and will be dealt with extreme care.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best Regards
by A verified traveler
Posted 16 Jun 2024
Good
Comment from Hotel Management
11 Jul 2024 by Amit Gera, Hotel Management
Dear Mukta,Thank you for rating Novotel Chennai Chamiers Road! Do visit us again. Best Regards
