Ratings based on 18 Verified Reviews
3.2 Room cleanliness
3.7 Service & staff
3.0 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Nov 2024
Everything
Comment from Hotel Management
15 Nov 2024 by Nick, Hotel Management
Thank you.
by A verified traveler
Posted 9 Nov 2024
Beautifully remodeled. Good staff.
Comment from Hotel Management
15 Nov 2024 by Nick, Hotel Management
Thank you
by A verified traveler
Posted 1 Nov 2024
Comment from Hotel Management
2 Nov 2024 by Nick, Hotel Management
Thank you.
by A verified traveler
Posted 7 Oct 2024
Comment from Hotel Management
7 Oct 2024 by Nick, Hotel Management
Thank you
by A verified traveler
Posted 15 Aug 2024
Very surprising how clean and new the place was. You can’t beat it for the price. Will definitely be my go to spot next time I’m in Alvin,Texas
Comment from Hotel Management
29 Sep 2024 by Nick, Hotel Management
Thank you
by A verified traveler
Posted 11 Aug 2024
I liked the room's set up, spacious, clean, and simple. They did have an issue with not having hot water but eventually corrected this issue. Also, the router's light is too bright at night making it difficult to sleep. I had to hang by cell phone holster on it to block out much of the light.
Comment from Hotel Management
20 Aug 2024 by Brand Experience Team, Hotel Management
Hi Mark, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention. Natalie #Team6
by A verified traveler
Posted 9 Aug 2024
It was alright
Comment from Hotel Management
12 Aug 2024 by Brand Experience Team, Hotel Management
Hi Trisha, Thank you very much for taking the time to share your feedback with us. It means a lot to us, and we truly hope that you had a great experience with us. If there are any areas where we can make improvements or if you have specific feedback you would like to share, please do not hesitate to contact us. We are looking forward to the opportunity to serve you again in the future! Natalie #team6
by A verified traveler
Posted 28 Jul 2024
Requested lower level room due to disability and elderly. Told NO other room except upstairs but not a bad walk.
Was given receipt with lower price than advertised on Expedia and was told it would not be honored-it was given to me by mistake.
Blood on shower curtain and 1 bed all the way thru 3 mattress covers. Apparently the were bed bugs as well. Suzanne working desk wasn't concerned.
Heaven, working desk said only construction being done was furniture being moved in and out; however, early morning noise included workers hollering back and forth over saws, drills and hammers.
There was blood on shower curtain, sheets, 3 mattress covers & mattress. Couldn’t sleep in 1 bed for health precautions & unsanitary bedding. Called but no one answered.
Once presented photos to desk agent, Suzanne, at 9:30 ish am 7/16/24 she only said she would have maintenance change them out.
Expedia and Studio 6 Alvin, Texas owner are more concerned about profit than customer safety, satisfaction and service.
Comment from Hotel Management
30 Jul 2024 by Brand Experience Team, Hotel Management
Hi Sara, Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Natalie #Team6
by A verified traveler
Posted 26 Jul 2024
by A verified traveler
Posted 26 Jul 2024
