Ratings based on 18 Verified Reviews
4.4 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Dec 2019 on CheapTickets
It was cleen and good staf. The wew over the river was whery nice
Comment from Hotel Management
8 Dec 2019 by Chathura, Hotel Management
Dear guest, thank you very much for your good feedback. We are happy that you enjoyed your time with us!
by A verified traveler
Posted 24 Feb 2019
The room was clean. However, the blankets and tray/cups etc. in the room weren't. The tray holding the cups, plates and spoons/forks in the room was full of dust and the blanket had a stain from previous use. Also, the food service staff was untrained and slow. That was quite disappointing, given the fact that the food prices were quite high.
Also, the floor in the room was slippery and a hazard for sure. Hope they work on making it slip-proof.
On the bright side, the staff was friendly and welcoming. They were helpful in arranging complementary pickup from a previous hotel we stayed at and paid airport drop for us.
The location of the hotel is good, but I think they can do better with the services at Malu Banna.
by A verified traveler
Posted 4 Feb 2019
Fantastic hotel. Lovely location on the river. Short walk to beach or they will take you by boat. Walking distance to lots of lovely restaurants or malu banna have their own.Room very clean bed really comfortable.lovely breakfast .could not fault anything.
Comment from Hotel Management
4 Feb 2019 by Chatura, Hotel Management
Dear guest,
thanks a lot for your lovely review!
You are mentioning all things which are very important for us. We attach great importance on our guests well-being and cleanliness at our location.
We are more than satisfied that you had a great time at Malu Banna!
Thank you and please come again next time.
by A verified traveler
Good value for money
Posted 28 Aug 2018 on HotelsNice patio overlooking to the water. Nice simple spacious rooms
Comment from Hotel Management
28 Aug 2018 by Malu Banna Hotel, Hotel Management
Dear Michael,
thank you very much for your review!
We are happy that you enjoyed your stay with Malu Banna!
Sunny greetings,
Malu Banna Team
by A verified traveler
Posted 19 May 2018
There is nothing I could fault about this hotel. We were given a complimentary room upgrade and were warmly welcomed by Chathura, Managing Director, and the hotel staff. Our room was spacious, beautiful and offered a stunning view from the balcony. Everything that we ordered from their menu was superb and we ended up having dinner there every night. We had a magnificent time at Malu Banna and would high recommend this place for your stay in Bentota.
Comment from Hotel Management
22 May 2018 by Chatura Gunawardana, Hotel Management
Dear Dara & Kim,
thanks a lot for staying with us and giving us this nice review! We are happy that you had good holidays and we hope you are coming again!
Sunny greetings,
Malu Banna
by A verified traveler
Will Not Be Disappointed!
Posted 17 Apr 2018 on HotelsNot on the beach, but the staff, the room and the very quick speedboat (less than 2 minutes) to the beach made up for it!
Opened in January 2017. The bed was so comfortable. The room was spacious with a large bathroom and a balcony.
Great venue for water sport lovers.
Comment from Hotel Management
17 Apr 2018 by Malu Banna Hotel, Hotel Management
Dear Bernadette,
thank you very much for your nice feedback. We appreciate that! We are happy about your satisfaction!
Thank you for staying with us!
Best regards,
Malu Banna Team
by A verified traveler
Posted 8 Apr 2018 on Hotels
Great room, with a fab view over the lagoon and sea in an interesting part of town. Staff are really good. I would definitely stay there again.
Comment from Hotel Management
8 Apr 2018 by Malu Banna Hotel, Hotel Management
Thanks a lot for your review !
Our first aim is to make our guests happy!
by A verified traveler
Posted 8 Apr 2018 on Hotels
Fantastic room with stunning views over the lagoon and the sea. Situated in a lovely neighbourhood that was more genuinely authentic than the beach hotels. Fantastic service. (small) issues were dealt with very quickly and efficiently. Staff were incredibly helpful. Food was fantastic. Good value for money. I would definitely stay there again if I was ever in the area. Highly recommended.
Comment from Hotel Management
8 Apr 2018 by Malu Banna Hotel, Hotel Management
Dear Paul,
thanks a lot for your amazing review!
We are very happy about your satisfaction and this is a great motivation for the whole team!
You are always welcome to come again.
Thank you for staying with us!
Sunny greetings,
Malu Banna
by A verified traveler
Amazing stay
Posted 9 Mar 2018 on HotelsThe hotel is just at the lagoon and the views are perfect. We were taken by a small boat to the beach so it was less than five minutes to reach it. The fresh para fish we had for dinner was truly excellent, compliments to the cook. And they sang “happy birthday “ and gave a complimentary cake for my birthday :)
Comment from Hotel Management
9 Mar 2018 by Malu Banna Hotel, Hotel Management
Dear Gabriela,
thanks a lot for your review and staying with us!
We work hard to make our guests happy and appreciate your feedback! You are every time welcome to come back to stay at Malu Banna!
Sunny greetings!
by A verified traveler
Posted 21 Mar 2019 on Ebookers
Als ich beim Suchen einer All-Inclusiv Unterkunft zufällig auf Malu Banna gestossen bin, hat es mich gleich angesprochen und habe mich, basierend auf die Bewertungen, kurzfristig den Entschluss gefasst meinen Urlaub im Malu Banna zu buchen und habe die Entscheidung nie bereut. Wir hatten ein sauberes Zimmer an besonderer Lage, direkt am Fluss, zentral gelegen, ein Wassersport-Center und ein leckeres Restaurant. Was aber am meisten begeistert hat, waren die lieben, zuvorkommenden und freundlichen Menschen die wir um uns hatten, die sehr darum bemüht waren, dass wir uns wohl fühlen. Ich kann Malu Banna jedem der nicht zwingend auf einen fehlerlosen 5-Sterne Service angewiesen ist, wärmstens empfehlen.
