Ratings based on 479 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
by A verified traveler
Posted 2 Nov 2024
Nothing around for restaurants
by A verified traveler
Posted 20 Oct 2024
Everything was awesome, clean and extremely silent
by A verified traveler
Posted 14 Aug 2024
Very good property, lovely staff, very close to everything as well.
Comment from Hotel Management
10 Sep 2024 by Oliver Rupp, Hotel Management
Dear Motel One guest,Thank you very much for your stay at Motel One Köln-Waidmarkt and for your great review.We were very pleased about that!We are very pleased that you were completely satisfied with our services.We are looking forward to welcoming you again soon in Cologne or in another Motel One hotel.See you very soon!With kind regards from CologneOliver RuppHotel ManagerMotel One Germany Betriebs GmbHMotel One Köln-WaidmarktTel-Aviv-Strasse 6D-50676 Köln
by A verified traveler
Posted 6 Aug 2024 on Hotels
Comment from Hotel Management
10 Sep 2024 by Oliver Rupp, Hotel Management
Lieber Motel One Gast,vielen lieben Dank für Ihren Aufenthalt im Motel One Köln-Waidmarkt.Danke, dass Sie sich die Mühe gemacht haben Ihren Aufenthalt zu bewerten.Wir konnten unsere hohen Erwartungen und Ansprüche in allen Bereichen bei Ihnen nicht erreichen. (nur 2 von 10 möglichen Punkte)Dies tut uns sehr leid.Um unsere Leistungen hier optimieren zu können, würden wir uns sehr für ein detailliertes Feedback und/oder Verbesserungsvorschläge dazu freuen.Vielen Dank für Ihre Unterstützung.Mit freundlichen Grüßen aus KölnOliver RuppHotel ManagerMotel One Germany Betriebs GmbHMotel One Köln-WaidmarktTel-Aviv-Straße 6D-50676 Köln
by A verified traveler
Posted 23 Jul 2024
Comment from Hotel Management
10 Sep 2024 by Oliver Rupp, Hotel Management
Lieber Motel One Gast,vielen lieben Dank für Ihren Aufenthalt im Motel One Köln-Waidmarkt und für Ihre tolle Bewertung.Darüber haben wir uns sehr gefreut!Es freut uns sehr, dass Sie mit unseren Leistungen und unserem Service rundum zufrieden waren.Wir freuen uns sehr Sie bald mal wieder in Köln oder in einem anderem Motel One Hotel als Gast begrüßen zu dürfen.Bis sehr bald!Mit freundlichen Grüßen aus KölnOliver RuppHotel ManagerMotel One Germany Betriebs GmbHMotel One Köln-WaidmarktTel-Aviv-Straße 6D-50676 Köln
by A verified traveler
Good 4 star hotel
Posted 6 Jul 2024 on HotelsLovely clean hotel - 15 min walk to the centre - staff very good - breakfast and drinks expensive - would stay again
by A verified traveler
Hotel Check-In Slow
Posted 28 Jun 2024 on HotelsSlow check in experience. Hotels.com/Expedia references not on hotel system. Process took 40 minutes to check in. Could only pay at hotel. Not a great experience. Hotel close to centre and fine.
by A verified traveler
Posted 2 Jan 2024
It was a nice if a small room, however it seemed like the air conditioner wasn't working properly, had to keep the window open 24/7 in January.
Comment from Hotel Management
4 Jan 2024 by Oliver Rupp, Hotel Management
Dear Motel One guest,Thank you very much for your stay at Motel One Cologne-Waidmarkt.We are very sorry that you were not satisfied.For sustainability reasons, we do not have air conditioning in winter.However, you can open the windows if it is too warm for you.We ask for your understanding.With kind regards from CologneOliver RuppHotel ManagerMotel One Germany Betriebs GmbHMotel One Cologne-WaidmarktTel-Aviv-Strasse 6D-50676 Cologne
by A verified traveler
Average
Posted 7 Dec 2023 on HotelsComment from Hotel Management
25 Jan 2024 by Oliver Rupp, Hotel Management
Dear Motel One guest,Thank you very much for your stay at Motel One Cologne-Waidmarkt.Thank you for taking the trouble to rate your stay.We were unable to fulfil our high expectations and standards in all areas. (only 6 points out of 10)We are very sorry about this.In order to optimise our services here, we would be very pleased to receive detailed feedback and/or suggestions for improvement.Thank you very much for your support.Kind regards from CologneOliver RuppHotel ManagerMotel One Germany Betriebs GmbHMotel One Köln-WaidmarktTel-Aviv-Strasse 6D-50676 Köln