Ratings based on 988 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Burnaby
Posted 20 Nov 2024
Excellent for sightseeing, located within the pedestrian area of Salzburg‘s old town.
We have stayed at this hotel before and enjoy the charm and lovely breakfast buffet. Unfortunately we had a rather small room this time which made it challenging considering we had 2 large suitcases. Overall we can recommend the Altstadthotel Kasererbräu.
by A verified traveler
Posted 17 Nov 2024
Despite small room the hotel experience here wa every pleasant and very accommodating
by A verified traveler
Posted 16 Oct 2024
By comparing our stay at 3 other hotels during our trip to Europe, we were surprised to notice a few things that we would not expect to see in a hotel rated as 4-star. One is room cleanliness, there was dust on the bed headboards, the floors were not swept daily, and the toilet was not cleaned! We found the washroom very small and not well configured, not suitable for tall or heavyset people. There were other items in the room that would have needed a good dusting and painting (windows). The breakfast area also had visible dust on the ceiling fans, at least the weather did not require it to be used! Also, we were advised that there would be nobody at the reception desk between 22:00 and 06:30, and the doors to the hotel would be locked. Need to use our key to open the front hotel doors. We find this disturbing that no staff would be in the hotel in case of issues, we were not advised what to do if something came up!
by A verified traveler from Ottawa
Posted 14 Oct 2024
I stayed at the Altstadthotel Kasererbräu for 4 nights in October 2024 and was fully satisfied with my visit. The hotel is a beautiful, vintage building but has been well upgraded to meet the needs of a C21 guest. My room was small, but that was what I paid for and expected. Nevertheless it didn't feel cramped or crowded and was extremely well laid out. The curtains kept the room wonderfully dark and there was no issue with external noise intruding. The room, and hotel, were very clean. The bathroom had great water pressure and plentiful hot water, too. The location was exceptional - easy to walk to from the train station and the property is in the heart of the Old Town. I would stay in this hotel again if back in Salzburg.
Comment from Hotel Management
1 Nov 2024 by Author, Hotel Management
Thank you, William, for the detailed and thoughtful review! We’re delighted that you enjoyed the charm of our historic hotel, and it’s great to hear that the modern comforts met your expectations. Our central location truly does make it easy to explore Salzburg, and we’re glad you took full advantage. We look forward to welcoming you back on your next visit to our beautiful city!
Your Kasererbräu team
by A verified traveler
Posted 13 Oct 2024
A beautiful place to stay in the centre
by A verified traveler
Posted 7 Oct 2024
Loved how central this was to all parts of the old city. Walkable every where. Staff was all great. Some issues initially with parking but it’s not the fault of the hotel, just the area. Room was small but bed was comfortable.
by A verified traveler
Posted 1 Oct 2024
It had a great location, small room
by A verified traveler from North Salt Lake
Posted 24 Sep 2024
by A verified traveler
Posted 10 Sep 2024
Good location but NO AC.
by A verified traveler
Gut gelegenes Hotel in der Altstadt
Posted 23 Aug 2024 on HotelsHotel gut gelegen (Altstadt). Frühstücksbüffet sehr gut. Freundliches Personal. Zimmer sauber.
Zimmer entspricht jedoch nicht 4 Sternen: nüchtern, ohne Bilder an den grauen Wänden, direkt nach der Eingangstüre Lavabo mit Spiegel.
