Ratings based on 1,095 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
The hotel was in a great location, only a few minutes walk from the main train station and Cologne cathedral. The staff were really friendly and helpful and we were allowed to check in early as our room was ready.
The free coffee till 11:30 was brilliant and free water all day.
I would definitely stay here again.
by A verified traveler
Posted 16 Nov 2024
Staff were very good, welcoming and friendly. We had the basic rooms but they were fine, clean, warm, good bathroom. Breakfast choice was good. Nice range of cereals, breads, fruit, continental meats, cheeses and pastries. There was no kettle in the room but we were able to take drinks up from the reception area.
by A verified traveler
Posted 14 Nov 2024
My partner and I enjoyed our stay at this property. It was a little out of the way for some of the things we wanted to do but it only added a little bit more walking. The property itself was very well maintained and we would recommend it to anyone staying in the area.
by A verified traveler
Posted 11 Nov 2024
We enjoyed our stay, staff was friendly and knowledgeable, took the time to explain everything and we enjoyed having fresh water facilities as water drinking lovers not a lot of places offer this.
by A verified traveler
Posted 2 Nov 2024
Excellent hotel a short walk from train station and Dom. Hotel personnel friendly and helpful.
by A verified traveler
Posted 31 Oct 2024
Great location and nice room.
by A verified traveler
Posted 31 Oct 2024
Perfect location.
by A verified traveler
Posted 28 Oct 2024
by A verified traveler
Posted 28 Oct 2024
Property was in a good location. I liked the conversation fire pit in the main lobby and the 24/7 bar and snack options. Staff was friendly and nice! Shower tended to get water everywhere and the beds weren't the most comfortable. Room was hot and could not get the AC to blow cold air so we slept with the window open but that caused a lot of noise from the trains being the central station is right there and they run pretty late.
by A verified traveler
Posted 25 Oct 2024
I stayed in the hotel for 2 nights. When I checked in I asked about a potential upgrade and I was ready to pay for it. The woman at the reception upgraded me to a bigger corner unit on the highest floor overlooking the church and the central station, for free. I couldn’t ask for more. Highly recommended.
Comment from Hotel Management
26 Oct 2024 by Linda Scholz, LOFT AGENT, Hotel Management
Dear Hendry, Thank you for your kind feedback.We are very pleased that you had a pleasant stay with us and that you remembered it so positively.Due to availability, we like to make our guests happy. We are very pleased that you liked the room so much. We would be very happy to see you again in the future.Best regards from Cologne,Linda ScholzLOFT AGENT
