Ratings based on 318 Verified Reviews

4.8 out of 5
93% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 18 Oct 2024
Great central location, friendly staff, nice furnishings.
5 out of 5
by A verified traveler

Posted 19 Sep 2024
A cosy boutique hotel walking distance from the main railway station and cathedral. Very comfortable room, wonderful breakfasts, and exceptional staff.
5 out of 5
by A verified traveler

Posted 14 Aug 2024
Excellent stay at the Stern Am Rathaus. Centrally located with close walking proximity to the main train station, cathedral, shops and restaurants. Excellent staff including Ingmar, Francisco, and Clare were all wonderful. Highly recommended, great service!
5 out of 5
by A verified traveler

Posted 21 Jul 2024
Excellent place to stay in cologne
5 out of 5
by A verified traveler

Posted 6 Jul 2024 on Hotels
Great location and friendly staff. Very good breakfast as well.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Jun 2024
5 out of 5
by A verified traveler

Posted 28 Jun 2024
This was a lovely hotel in a great location. Easily walkable to anything you’d want to see in Cologne. The staff was absolutely amazing. Francisco and Kai were friendly and attentive. My family and I traveled throughout Germany this vacation, visiting 8 cities and my stepson declared Cologne to be his favorite stop - no doubt due to Francisco and Kai. We can’t wait to return!
5 out of 5
by A verified traveler

Posted 19 Apr 2024
Very quiet wine clean and comfortable with excellent friendly staff. Great location for dining and underground or walking.
5 out of 5
by A verified traveler

Posted 15 Apr 2024 on Orbitz
This is such a wonderful hotel! Ingmar and Andy were so wonderful and welcoming! They really go out of their way to make your comfortable here, and Ingmar was so helpful with his tips. I was only able to stay in Cologne for one night, but I wish I could've stayed longer. There's a lovely breakfast offered, and I feel like this hotel makes a sincere effort at providing attention to personalized customer service! Location, service, comfort; this hotel has it all!
5 out of 5
by A verified traveler from Westminster

Posted 7 Apr 2024
This hotel has the best location, it’s quiet, clean, comfortable, safe, and the breakfast was so delicious, beautiful, and had a wide variety of foods. The staff was very friendly and helpful. I couldn’t recommend this place enough!!