Ratings based on 991 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Oct 2024
Very interesting hotel, I would be happy to come back in future.
by A verified traveler from newyork
Posted 7 Oct 2024
by A verified traveler
Superb hotel, highly recommended.
Posted 14 Jul 2024 on HotelsThe Penck is a really great hotel, the only pity was I only here one night! The room was huge & very comfortable, & the hotel was very well appointed, clean & well-presented. All the staff were friendly & helpful with excellent service. The breakfast was very good too, a great variety of excellent food. If you're happy walking it's only ten minutes from the old town, so was ideal for sightseeing. I would definitely come back again!
by A verified traveler
Posted 7 Apr 2024
Liked everything about the hotel,it represented great value for money. Larger than average room with wonderful staff and good bar facilities.
Comment from Hotel Management
17 May 2024 by Penck Hotel Dresden, Hotel Management
Dear Guest, thanks for writing a review for our hotel. We're glad to hear that you enjoyed especially the bar and the service. We would like to welcome you again and wish you all the best until then. Best regards from Dresden.
by A verified traveler from ashland
Posted 1 Jan 2024
Amazing stay with great art and an awesome bathtub.
Comment from Hotel Management
4 Jan 2024 by Thank u , Hotel Management
Dear guest,Thank you for your wonderful review. We are very pleased that you enjoyed your stay with us so much. We wish you all the best and look forward to your next visit.Your Penck team
by A verified traveler
Posted 8 Dec 2023 on Hotels
Overall, I would stay somewhere else if I were to visit Dresden again.
The hotel's service was lacking. There was no shampoo, conditioner, and body soap in my room. I asked at the front desk if they had any. The bespectacled receptionist opened a drawer under the desk and gave me shampoo and body lotion and said, "We have no conditioner and body soap. Is it okay?" It wasn't, so I asked if she could ask the cleaning staff. She called but told me they didn't have any, either. I stayed there for two nights without conditioner and body soap. They didn't even try to bring them to me later, which I found very odd. Not that those things were absolutely necessary, but it was nevertheless inconvenient not to have them.
Rooms: My room at Penck Hotel Dresden was spacious and comfortable. It was adequate, if not outstanding. The small sink countertop was somewhat inconvenient, but it wasn't a big deal.
Walkability: The hotel is pretty close to Dresden Mitte station, which can be convenient when you go out of town by train, but you need to take the local train to HBF or Dresden Neustadt to catch express trains. Somewhere closer to main tourist attractions would probably give you a better experience of Dresden.
Food & drinks: The location of the hotel looked good on the map because of its proximity to Zwinger, but I didn't realize that there were very few dining options around the hotel. There was a substandard Sushi restaurant in front of the hotel, and that's pretty much it. You need
Comment from Hotel Management
8 Dec 2023 by Penck Hotel, Hotel Management
Dear Guest,Thank you for taking the time to write a review. We are really sorry that your stay did not meet your expectations. We apologize for the inconvenience regarding the conditioner. In order to reduce waste in our rooms we decided to equip each room with a big bottle of soap which serves as shampoo, soap for hands and body soap. Indeed, we only have small sample sizes of conditioner at the front office, we regret that this was inconvenient for you.Our hotel is located 10 minutes by feet from the historical city centre but there are some restaurants close by. Our staff at the reception is happy to give you suggestions.We hope you give us a chance to convince you from our service in the future.Kind regardsYour Penck Team
by A verified traveler
Posted 12 Jun 2023 on Hotels
The room was not cleaned after the first night. I only stayed for two nights - so you don't clean for short periods like this? The liquid soap was available in only one place, at the main water sink, but not under the shower. I had to move it between the two places to use it. NO GOOD.
The overall setup of the room is very impractical with poor lighting.
CLOSET SPACE is very small and hidden, not clear how to get to it. I had to swing open the table to get to it.
Otherwise the service was friendly, and the location is great.
Comment from Hotel Management
12 Jun 2023 by Penck Hotel Dresden, Hotel Management
Dear Guest,thank you for taking the time to write us a detailed review.We clean our rooms every two days as standard. Upon request, we are happy to clean the rooms every day. For the sake of the environment, we do without many small shampoo bottles and instead use a large bottle, which can be easily transported from the sink to the shower. We are happy to hear that you enjoyed the overall service.All the best,Your Penck Team
by A verified traveler
Quirky hotel
Posted 2 Mar 2023 on HotelsWe stayed here for 1 night as we were visiting Dynamo Dresden for a match. The hotel is a little way from the station but walkable up through the town, there is also a tram that takes you most of the way.
This hotel is very quirky as its designed around an artist I believe but the hotel was very comfortable and clean.
Staff were very friendly and we were able to check in early as we arrived in good time.
The hotel is situated nearer to the old town but is around 10-15 minute walk into the shopping area and around 20-30 min walk from the stadium.
The bar area was clean and comfortable and the staff were very friendly and helpful. The barman was called Michael Eberle and he made us feel very welcome and was friendly to talk too. Would stay again
Comment from Hotel Management
19 Apr 2023 by Thank you, Hotel Management
Dear guest,Thank you for your review. We are very pleased that you enjoyed your stay with us so much.We apologize for the inconvenience. Please speak to us directly on your next visit. Together we will find a suitable solution.We wish you all the best and look forward to your next visit.Your Penck team
by A verified traveler
Great spot, small rooms
Posted 20 Apr 2022 on HotelsA cute, modern hotel... but miniscule rooms. Perfect for a short stay. Walkable part of town which is close to attractions and felt safe to come back to late at night.
Comment from Hotel Management
10 May 2022 by Penck Team, Hotel Management
Dear guest, thank you very much for your great rating. We are pleased that you felt comfortable. Kind regards. Your Team Penck
by A verified traveler
Posted 14 Nov 2021 on Hotels
Nice hotel with a great decoration but the bed was very uncomfortable.
Comment from Hotel Management
15 Nov 2021 by We are sorry, Hotel Management
Dear Guest,
Thank you for your feedback.
Shame you did not find the bed comfortable. We hope that they still got a good night's sleep.
We wish you all the best.
Your Penck Team
